Crisis Management Centre Analyst (37.6K)

Job Description – Crisis Management Centre Analyst

Securitas is recruiting for a Crisis Management Centre (CMC) Analyst, working at a leading global financial institution. This role is open to new professionals who are keen to develop in the field of crisis management, security and safety, and business resilience. 

The regional Crisis Management team, based in Hong Kong, actively monitors and assess regional events in APAC and India, providing precise and timely communication, escalation and coordination during a crisis. This business-essential function is delivered 24 hours a day, 7 days a week.

Incidents that require response include a wide range of issues such as natural and man-made hazards, extreme weather, and utility disruptions. The Analyst will play an integral role in the periodic testing, review and revision of response plans, and the maintenance of multiple data sets that inform risk profiles as well as team performance.

As the centre runs 24/7, all analysts will be expected to work on a shift schedule (including non-business hours and public holidays). 

Skills:

Essential

• Excellent written and verbal English communication skills

• Proficiency with standard Microsoft office and web applications

• Excel proficiency in collating, interrogating and visualizing data

• Ability to analyse multiple sources of information and distil into key findings 

• Strong understanding and interest of regional and international affairs

• Good organization skills, with the ability to prioritise multiple requests

• Highly responsive and proactive with proven records in working well under pressure 

• Demonstratable interpersonal skills to interact within a regional team, both in day-to-day operational handovers and during crisis incidents

Desirable  

• Additional Asian language skills e.g. Hindi, Japanese, Korean, Chinese Mandarin

• Professional experience in Risk and Crisis Management, Business Continuity, Corporate Security, or related subjects

Education:

Essential

• University degree from a reputable institution

Desirable 

• Professional qualifications in Risk and Crisis Management, Business Continuity, Corporate Security, or related subjects

• Data related qualifications (e.g. SQL, Tableau, Excel, Python)