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- Responsibilities Provide helpdesk support for hardware & software, computer installation & setup, Email setup Maintain IT asset and software licensing inventory and IT knowledge base Troubleshooting and problem solving for both IT Hardware and Applicatio...
- ...ponsibilities: # Day-to-day OTC process Co-ordination (SAP & OMS) # Order entry – SAP & OMS system operators # Customer care support regarding order/returns (Inbound call & WhatsApp hotline, fax) # Co-ordination with salesmen, warehouse and customers on deliver...
- ...SM tool, CMDB and monitoring tool integration and automation. It also involves ITSM tool configuration and management, monitoring... ... Monitoring Infrastructure (Netgain): Install, configure, and support the Netgain monitoring infrastructure for all devices (excludin...