Search Results: 8 职位空缺
What you'll be doing?
~Process new account openings for individuals and companies in compliance with regulatory guidelines such as... ... challenging customer issues or direct them to the appropriate department if needed
~Handle authenticates/countersigns documents or co...
... 19 countries and regions.
Responsibilities
~Process New Account Opening for individuals / companies in accordance with guideli... ...unusual or difficult customer problems or refers to the proper department if necessary
~ Handle authenticates/countersigns documents o...
...services
Handle requests from customer including but not limited to banking products, ATM, ebanking application etc.
Perform account maintenance service after successful customer’s authentication over phone.
Provide administrative support to the team as assign...
...upport to clients over the phone will be a definite advantage.
Knowledge on Windows, Office 365, other Microsoft applications & account admin.
Customer-oriented with good troubleshooting, communication, and interpersonal skills.
Proactive and able to work unde...
...d order follow-up & complaints in professional manners;
~Maintain intimate relationship with existing clients;
~Assist other departments to clarify problems with customers in relation to inventory control, debt collect, pending shipment and other operating matters;...
...pain points of project stakeholders
Develop business requirements and work with IT to deliver system enhancements
Work with department representatives on project deliverables and keep track of the progress to ensure benefit realization
Organize / support operat...
... customer including but not limited to banking products, ATM, credit card, cash installment e-banking application, etc.
Perform account maintenance
Handle customer feedback/complaints in a professional manner
Relate customer feedback/comments to management tea...
...ical issues
Verify customer claims and alert factory about the claims for further improvements
Coordinate with back-offices (Accounts, Logistics, IT, HR) in administration
Requirements
DSE / Form 5 or above
Minimum 3-5 years’ sales and merchandising ...
