BONDUZ is a company that provides HR and accounting outsourcing services. Our services include business consultation, payroll outsourcing, tax planning and bookkeeping services, etc.

Client Company Background:

Our client specializes in providing outsourcing maintenance services for online trading and exchange platforms. The outsourcing service includes but is not limited to handling customer inquiries, backend data analysis, e-marketing and graphic design services.

Job Highlights

Diploma or above with 2 years working experience
Good command of written English and Chinese
Fluent speaking of Mandarin
Immediately available is an advantage

Job Benefits:

5-Days work on shift
Shift working hour (08:00 - 16:00 or 15:40 - 23:40)
Performance bonus
Medical insurance
Bank holiday

Job Description:

Customer Service Officer is responsible for answering customer inquiries, supporting hotline and handling daily issues encountered by customers in operating their accounts.

Responsibilities:

Handle service inquiries raised by clients
Making outbound calls regarding our services
Answer inbound calls from client's questions and interest in our services
Recording and updating data
Providing general administrative assistance to the department
Handling ad hoc tasks, if required

Requirements:

Good command of written English and Chinese is a must
Fluent speaking of Mandarin
Diploma or above with 2 years working experience at least
Good in Mathematics & Finance is Preferred
Good communication and interpersonal skills
Good in MS Office applications (Word, Excel & Outlook)

Remark:

Candidate must send your resume with current and expected salary.

Customer Service Officer (Immediately Available Preferred)