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- Key Responsibilities: Manage the daily running of the call centre Monitor team performance to ensure all call activities comply... ... company rules and regulatory requirements Oversee daily call center operations, ensuring high-quality customer service. Manage an...
- The Job ~ Client: The Call Center of a Premium Vacation Club ~ Position: (Assistant) Call Center Manager ~ Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate...
- 工作職責 崗位內容 負責監督 eMPF 呼叫中心的日常運營，確保服務品質與效率。 接聽來自僱主、員工及經紀人的客戶來電，處理各類查詢與投訴，提供準確資訊與解決方案。 確保與客戶之間的溝通清晰、專業且具有效性，提升整體客戶體驗。 主動跟進未解決的投訴個案，定期向客戶提供處理進度更新，確保問題得到妥善解決。 準確記錄所有投訴案例，維護完整的個案日誌，並協助完成基本數據報告與分析。 協調團隊成員執行各項任務，支援團隊領導或經理指派的其他工作職責。 參與流程優化項目，提升呼叫中心的服務標準與作業效率。 工作要求 大專或以上學歷，主修...
- ...ustomer Service Officer ~ Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings,... ...educated Min. 1 year frontline customer service exp. Call center experience will be an advantage Exp in Telecom / Hotel / Air...
- ... to both internal and external callers; Provide standardized guest services as a team, and maximize other revenues via telephone calls; Achieve the highest possible guest satisfaction by processing all calls, information and related services with courtesy & effic...
- ...he Role You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inqu... ...rgets. Ideal Profile You must have: You must have call center experience (6 months and above) Speak and write good English ...
- Job Summary Supervise the performance of At Your Service Agents assigned to each shift especially on the telephone manner, technique and accuracy (supervisor only); Constantly check and update the information, messages written on the wyte-board; Ensure the inf...
- ...olve complaints Job Requirement: DSE or above with strong team leader experience Team management experience, banking or call center experience is preferred with 1 - 2 years in management level Self-motivated, aggressive and result-oriented Enjoy discover...
- ...vice as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the ma... ...stop excellent Guest services promptly Operate Resort Call Center systems and applications in an accurate and efficient manner ...
- ...d Airline ~ Position: Customer Service Supervisor / Customer Service Executive ~ Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedule, ...
- ... leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Call Center Associate RESPONSIBILITIES ~Resolve customer complaints and conduct investigation if necessary ~Respond to the feedback from ...
- Responsibilities: Handling inbound phone calls , WhatsApp and emails from our customers 負責處理旅行團產品銷售工作客戶來電、WhatsApp及電郵查詢 Deliver quality services and processing customer’s requests in a timely and accurate manner 提供優質服務及迅速及準確回覆客戶查詢 Requirements: Form 5/DSE ...
- The Job ~ Client: A Data Center Solutions Provider ~ Position: Assistant Facility Manager ~ Responsibilities: Leading a team of technical officers and technicians for the maintenance and operation management of a data center with floor area over 10,000sq ft. Ro...
- ...b Responsibilities Oversee the daily operations of the eMPF call center, ensuring service quality and efficiency. Handle incoming c... ...ent all complaint cases, maintain comprehensive case logs, and assist in generating basic data reports and analyses. Coordinate t...
- 主要職責： 接聽來電並有效回應客戶查詢。 Answer incoming calls and respond to customer inquiries effectively. 提供有關產品和服務的準確信息。 Provide accurate ... ... 資格要求： 具備呼叫中心或客戶服務工作的經驗者優先。 Previous experience in a call center or customer service role preferred. 優秀的溝通和人際交往能力。 Strong c...
HKD 35k - HKD 80k /月
...structure provider is seeking a detail-oriented and proactive Assistant Procurement Manager to join its dynamic procurement team. Thi... ... focuses on supporting the procurement activities within data center development projects across the region. 客户简介 Our client...- The Job Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services Position: Customer Service Officer Responsibilities: Answering inbound call (No selling), handling customers' inquiries and resolving complaints: Hotel: r...
- ... Company address: ~ Room 1001, 10/F, Block A, Sea View Estate, 2-8 Watson Road, North Point, HK. ~12/F, South Asia Commercial Center, 64 Tsun Yip Street, Kwun Tong, Hong Kong. 所提供的個人資料絕對保密及只作招聘用途 All information provided will be treated in strict confidence...
- 主要職責 接聽熱線查詢，解答客人有關銀行服務或產品的查詢 於各大指定零售地點主動推廣相關產品及服務 跟進客人意見或投訴 入職要求 具備半年或以上客戶服務及推廣工作經驗為佳 主動、以禮對待、守時及抱持認真工作態度 良好溝通技巧及能於壓力下工作 能操流利廣東話，具英語及國語能力將優先取錄 歡迎應屆畢業 生 待遇 ~ 新人獎 ~ 固定底薪 ~ 定期活動及良好表現獎賞 ~ 一週4-5天工作 ~ 每週工作時間不多於40小時, 輪班制 (夜班津貼可達$2000)...
- 高柏(亞洲)資產管理有限公司，自1987年於香港成立以來，一直專注於銀行及大型商業機構逾期帳戶處理服務。目前高柏(亞洲)在中、港、台三地已設立37家分支機構，為大中華地區超過100家銀行提供專業外包服務，亦是唯一一家接受三地銀行委託業務的專業催收機構。 為配合公司在大中華地區的業務發展，香港總部需要不斷吸納人才，歡迎有興趣人士加入我們團隊, 共同實踐理想。 欲了解本公司資料可瀏灠網址 工作職責 ~ 協助各大銀行/保險公司/電訊公司處理逾期帳戶提醒工作 職位要求 ~ 中五或以上學歷， ~1年或以上...
- The Job Client: A Data Center products & solutions provider Position: Sales Manager / Assistant Sales Manager Responsibilities: Business development for data center solutions and associated IT & engineering products. Maintain good business relationship with e...
- Assistant Facility Manager/ Senior Facility Engineer (Data Center) MNC Data Center operation (Client side) Critical facility operation (Mechanical, HVAC/MVAC) Multiple site option in different location About the Client: My client, a MNC data c...
- ... Responsibilities : Work alongside teachers by providing classroom support to students in one-on-one or small group settings. Assist in preparing teaching materials, displays, and resources. Monitor students' behavioral performance and safeguard students at tim...
- ...ent customer services To work closely with all Beauty Centre staff on Beauty Centre management and human resources matters To assist in other ad hoc matters 職責： 監督分配的美容院各部門的日常運作和設施 庫存管理、成本控制和人力分配 制定整體運營策略和措施 領導和管理所有美容院員工，以確保提供優質的客戶服務 在美容院管理和人力資源方面...
- ... (HONG KONG) LTD. is seeking the following position - Fitness Center Manager Job responsibilities: oversee day-to-day oper... ...with less experience and qualifications will be considered as Assistant Fitness Manager Certified in one or more professional certi...
- ...Requirements: Higher diploma or above in Information Technology, Computer Science, Electrical Engineering, Cloud computing, Data Center Administration related disciplines Passion in IT industry Willing to work on a shift basis (7x24) Basic knowledge in physic...
- &##127919;大公司請*半年合約 Call center CS ** *HKD$19000-21,000✨ &##128368;️* [ 必須要有call center經驗] 返星期一到五 9-6+隔一個星期六返半日 灣仔Office &##127780;️大公司 &##128683;毋須cold call selling&##128591;&##127995;只係需要解答問題!!&##128104;&##127995;&##128187;&##128105;&##127995;&##128187...
- Assistant Director (Data Center) ( BMS and Operation System ) Data Center (Client side) Critical facility project BMS and Operation System About the Client: My client, a top data center solution providing company is greatly expanding their business ...
- Job Responsibilities: - To provide professional technical support to clients via email and phone - To perform Windows and Linux system operations, monitoring, routine maintenance, trouble-shooting and incident handling etc. - To document all necessary technical p...
- ... Job Functions: Information Technology, Project Management Responsibilities: Manage end-to-end project lifecycle for data center projects, including planning, execution, and delivery. Lead cross-functional teams to ensure successful project completion. D...