...r China. It has more than 410 branches and representative offices in 19 countries and regions.
Responsibilities
~Process New Account Opening for individuals / companies in accordance with guidelines on regulatory, such as AML, KYC, CDD and ECDD
~ Perform daily ...
What you'll be doing?
~Process new account openings for individuals and companies in compliance with regulatory guidelines such as AML, KYC, CDD, and ECDD
~Perform daily customer and account maintenance tasks, including account clean-up exercises, project reviews ...
...ne and email and give initial support to users.
Fulfill all contract scope and ensure sure all overcharges have been arranged on-ti... ...owledge on Windows, Office 365, other Microsoft applications & account admin.
Customer-oriented with good troubleshooting, communi...
...h and Chinese.
The tentative employment period will be about 18 months with gratuity payable on satisfactory completion of the contract. The tentative commencement date of employment will be in May 2024 . Subject to satisfactory performance, the employment duration...
...services
Handle requests from customer including but not limited to banking products, ATM, ebanking application etc.
Perform account maintenance service after successful customer’s authentication over phone.
Provide administrative support to the team as assign...
...elop and implement sourcing strategies to meet the organization's IT needs.
~Identify and evaluate potential vendors, negotiate contracts, and establish strong supplier relationships.
~Execute and manage RFx process, master agreements and SOWs for assigned stakehol...
... customer including but not limited to banking products, ATM, credit card, cash installment e-banking application, etc.
Perform account maintenance
Handle customer feedback/complaints in a professional manner
Relate customer feedback/comments to management tea...
...ical issues
Verify customer claims and alert factory about the claims for further improvements
Coordinate with back-offices (Accounts, Logistics, IT, HR) in administration
Requirements
DSE / Form 5 or above
Minimum 3-5 years’ sales and merchandising ...