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- Responsibilities Responsibilities: Answer telephone calls on enquiries Assist client for appointments/ sessions booking Handle outstanding case e.g. client request/ session transfer etc. Take message on feedback/ complaints and follow up with Fitness Manag...
- To provide high levels of customer care support for the clients of Allianz Partners on product and service enquiries received via the service hotline for Personal Lines, Travel Insurance, Road Side Assistance and Home Appliances Protection. Responsibilities: Ha...
- 工作職責 負責為與我們服務相關的諮詢和投訴提供支援和協助 - 及時回應來電，並禮貌、專業地處理客戶的查詢和投訴 - 記錄來電內容及處理過程，確保信息準確保存及方便後續跟進 - 協助將複雜或無法即時解決的案例轉介至相關部門或專業人員 - 持續收集客戶反饋及意見，協助改進服務質素和流程
- Job Duty 負責為與我們服務相關的諮詢和投訴提供支援和協助 - 及時回應來電，並禮貌、專業地處理客戶的查詢和投訴 - 記錄來電內容及處理過程，確保信息準確保存及方便後續跟進 - 協助將複雜或無法即時解決的案例轉介至相關部門或專業人員 - 持續收集客戶反饋及意見，協助改進服務質素和流程
- ... role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to att... ...seeking high caliber professionals to join our team as Customer Care Manager, reporting to Head of Strategic Operations Management ...
- Responsibilities Responsibilities: Greeting guests, answering incoming calls and clarify customers’ enquiries in a professional manner Handling reservation and provide check-in and out services Handling customers complaint Conducting regular daily facilit...
- ...ports Requirements: Secondary education or above with a minimum of 2 year working experience in the services industry or B2B customer service field Basic English abilities Good computer knowledge, telephone manner and communication skills Strong sense of ...
- ...ateway tech firm , they are looking for a proactive and tech-savvy Support Representative to join our expanding FinTech team in Hong Kong. Responsibilities: Address and resolve customer inquiries via email, messaging apps, and video calls. Assist merchants ...
- ...nd written English, Chinese and Mandarin Multi-tasked with good communication skills Minimum 2 years of working experience in handling daily payment transaction Shift duty is required; job rotation to support other customer service teams may also be required
- Customer Service Representative – Hong Kong CCG Hong Kong is the subsidiary of Certified Collectibles Group (CCG), headquartered in Sarasota, Florida. It is part of the world's leading company for the independent valuation of coins, banknotes/paper money, comic bo...
- ...payments, mobile cards, ticketing, and pick-up services to meet customers' convenience needs. To cope with our rapid business development... ...ls to join our team. Is this your next challenge in Customer Care? The challenge is to: To handle all kinds of customer enqu...
- ...ports Requirements: Secondary education or above with a minimum of 2 year working experience in the services industry or B2B customer service field Basic English abilities Good computer knowledge, telephone manner and communication skills Strong sense of ...
- Responsibilities o Handle inbound and outbound call activities in Contact Centre o Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. o Plan and suggest the strat...
- ...nches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is uniqu... ...e Branch Manager, you will be responsible for providing quality customer services to the customers. Responsibilities Greet and wel...
- Responsibilities: Manage significant amounts of cash in various currencies. Drive sales leads and introduce products to customers. Identify and evaluate customer needs to achieve satisfaction. Provide accurate, valid and complete information by using the r...
- We are currently seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will not only be responsible for providing exceptional customer support to our clients but also have the opportunity to participate in various projec...
- Key Responsibilities: Perform clerical and customer services duties to support the operation of the Department. Typical duties include: Handle inquiries and feedbacks from both internal and external stakeholders such as wards and clients / patients Resolve custom...
HKD 20k - HKD 25k /月
An innovative Fintech (FI) is expanding! We are searching for a Customer Service Representative. Client Details An innovative Fintech (FI) Description To act as the customer's main point of contact and ensure that their loan application, queries, expectati...- Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers. Responsibilities Greet and welcome walk-in & phone-in customers according to the established service standard Handle customer enquiries and request...
- Responsibilities Build relationships: Develop and maintain strong connections with new and existing customers to achieve sales and service objectives. Drive sales growth: Identify new sales and business opportunities to expand the centre's customer base. Prov...
- ...y Responsibilities * Serve as the first point of contact for customers via phone, email, and live chat. * Process customer orders, f... ... * Proactively identify opportunities to improve our customer care processes and knowledge base. * Maintain a thorough and curre...
- ...caliber candidates to join us: Job Descriptions: Handling customer enquiries, order fulfillment and complaints Promote company ... ...s to customers Identify customer needs in providing customer care to customers Assist part of the sales admin operation Lia...
- Position Overview A Mandarin, English & Cantonese Speaking Customer Service Representative (Full time) is responsible to provide best in class customer service support to Ralph Lauren's customers via various communication channels. Manage all inquiri...
- Job Description: Handle incoming customer and merchant enquiries and complaints related to Top-up cards and products, Top-up card Rewards programs and services. Make outbound calls to customers and merchants to follow their enquiries and complaints received throu...
- Role Introduction Reports to: Customer Contact Team Lead This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world-class customer care. As the Customer Care Advis...
- Position Overview Essential Duties & Responsibilities Experience, Skills & Knowledge
- ...edia relations, public statements, and corporate messaging. • Represent the company in industry forums and regulatory discussions. • ... ... teams during product or reputational incidents. -Consumer Care Oversight • Supervise and support Centre Care Managers for HK...
- KEY RESPONSIBILITIES Handling incoming calls/emails/Social media enquiries from customers. Perform reconciliations on the client accounts records when needed. Ensure the client referential data are entered in the information system by adhering strictly to the e...
- Responsibilities: Greet & welcome all walk in customers in branch Perform administrative duties e.g. photocopying & filing Assist in branch operation Handle customers’ enquiries & requests Requirements: Form 5 / DSE graduate or above Fluent in ...
HKD 10k - HKD 15k /月
Looking for candidates who are interested in joining financial services firm as customer service representative, focusing on outbound calls, account follow-ups, and digital process setup. Ideal for fresh grads or those with 1-2 years of customer services experience. L...