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- ...ole in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to a... ... Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initia...
- ... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ...anies, bringing deep experience in brokerage operations, asset management, compliance and financial technology. Zircon Securities is com... ... Responsibilities Oversee the day-to-day operations of the Customer Service Department, taking full responsibility for its perform...
- ...tal and commercial delivery solutions connecting businesses to customers worldwide. We are inviting customer service professional to... ... our customer service team in the position of Customer Service Manager to manage the CS services and activities . Job Responsibil...
- ...ncial planning through the provision of annuity products in Hong Kong. Job Descriptions: To be responsible for managing and resolving customer complaints professionally and efficiently to maintain customer satisfaction; To address customer complaints with ...
- ...st Kowloon Cultural District; Lead the alignment of CRM strategies, data definitions and data management practices across different business segments to improve customer engagement and retention, drive long-term growth and manage relationship with external stakehold...
- ...tand client objectives • Need to cross selling some products and perform the duty of Customer Services Officer as well Main Responsibilities: • Support Relationship Managers including Senior Relationship Managers or Team Head • Maintain communications with c...
- Responsibility: Ensure timely and accurate handling of customer enquiries, comments, and complaints to maintain high levels of cus... ... high-quality output from all customer service team members by managing standard operating procedures (SOPs) and conducting market ben...
- ...role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to at... ...r other relevant qualifications Proven experience in people manager, familiar with customer segmentations, propositions or acquisi...
- ...t Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Strategic Planning, Information T... ...agement, FinTech Responsibilities: Promote and implement customer-centric model in Personal Banking Business by leading customer...
- Position Summary: Minimum 5 years of customer service management experience Manage customer service representatives, providing coaching, training, and performance feedback to enable them to deliver exceptional service Primary point of contact for key clients ...
- ...in everything we do. Adhering to our core values of integrity, customer first, quality excellence, respect, teamwork, continuous impro... ... etc. Requirements: ~ Degree holder in Business, Property Management or related disciplines ~5 years’ relevant experience with at...
- Job Summary: The Assistant Manager will manage and oversee the daily operations of the IT Service Desk Call Centre, driving the t... ...edge base and standard operating procedures (SOPs) for various customers. Oversee the timely resolution of IT incidents and requests...
- .... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ... Interest parties are invited to send full resume to . The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also...
- Your Role Manage a special customer care team to handle special customers with demanding nature / potential complaint condition / complaint background in Contact Centre Monitor and supervise the communication process between complainants / demanding customers an...
- ... Job No.: 495291 Employment Type: Full time Departments: Bank-wide Operation Department Job Functions: Bank Operations, Customer Services Responsibilities: ~Review customer profile, KYC documents and customer statistic data for onboarding, periodic revie...
- ...t Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Business Development, Information... ...ms to identify business insight from data, covering the entire customer engagement journey, including acquisition, on-boarding, usage ...
- Job Duty 【聘請｜Customer Service Manager / Advisor】 （歡迎45–55歲成熟人士／重投職場人士） ✨｜穩定工作環境｜專業培訓｜彈性上班時間｜✨ 如果你希望尋找一份 穩定、有前景 的工作， 又想 善用多年工作經驗、重拾事業發展機會， 我們誠邀你加入我們的專業團隊！ ⸻✅ 工作內容 • 協助客戶整合 MPF 及進行理財規劃 • 跟進售後服務、建立長期客戶關係 • 處理基本文件及客戶預約事宜 • 提供全面專業培訓，無須相關經驗 ⸻&##128188; 職位亮點 • 彈性工時｜可配合...
- ...onsibilities The successful candidate will handle complaints, customer enquiries and compile monthly analysis report for improving gr... ...ups, etc. Requirements Degree holder in Business, Property Management or related disciplines 5 years’ relevant experience with at l...
- ... planning and branch optimization Assist the development of customer/ product level strategy by providing data/ analysis driven ins... ...ffective data generation and analytics Follow up with Sales Management team as well as Branch on their sales performance and improve ...
- ...ternational markets, they are committed to delivering seamless customer experiences and operational excellence. Position Overview:... ... are looking for a proactive and experienced Customer Service Manager to lead the customer support team and elevate service standar...
- ...ications, mobile services, and enterprise solutions to both residential and corporate customers. Location: Kwai Chung Office Nature: Permanent Job Title: Assistant Manager - Customer Services (ITIL, ServiceNow) Responsibilities • Oversee and manage t...
- ...bsite at Job No.: 495916 Employment Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Bank Operations, Customer Services, Quality Assurance Responsibilities: Handle customer complaints and feedback from vari...
- Harriman Property Management Limited (PMC Licence Number: C-761006) , a wholly-owned subsidiary of Wheelock Properties, is a leading pr... ...sponsibilities: Lead a team to deliver quality handover and customer services for new residential projects Conduct pre-handover ...
- .... CMB Wing Lung Bank and its subsidiaries hold multi licenses in banking, insurance, securities, trust and asset management sectors. Serving customers with whole-hearted, the Bank provides comprehensive banking products and services including retail banking, corpora...
- Job Duty Handle daily lounge members enquires. Delivery premium services. Follow up club reservation. Member engagement. Good housekeeping.
- Responsibilities: (No Sales Role) Handle and deliver excellent customer service with clients’ enquiries on account opening, trading platform and market information with professional manner; Perform due diligence and KYC checks on clients and process the account ...
- ...AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hon...
- ...ing International Bank Department: Retail Banking – Wealth Management (Branch-Based) Responsibilities Join an intensive on-t... ...ided. Minimum 1 year of experience in banking / insurance / customer service / sales preferred. Holder of IIQE Papers 1, 2, 3 an...