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- The Customer Success Manager is responsible for supporting the client’s adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is introduced to the client near the end of the implementation process and...
- ...rganisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal... ...tly seeking a high calibre professional to join our team as a Manager Customer Care (5 months fixed term contract). In this ro...
- ...where you can be your true and authentic self, like at home. Reporting to the Branch Manager, you will be responsible for providing excellent service to VIP Banking customers to satisfy their wealth management needs. Job Responsibilities: Meet and exceed sal...
- ... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ...Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, i... ...tively. Job Responsibilities: Provide sales services to customers including account openings, AML checking, deposit quotation, ...
- ...ole in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to a... ... Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initia...
- Key Duties Prompt and effective handling customer enquiries, compliments, and complaints professionally and promptly. Understan... ...onal advice and supporting service launches. Be the project manager for customer relationship activities ranging from contributing...
- ... Interest parties are invited to send full resume to . The successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotline team in the daily operations of the complex. He/ She will also...
- ... planning and branch optimization Assist the development of customer/ product level strategy by providing data/ analysis driven ins... ...ffective data generation and analytics Follow up with Sales Management team as well as Branch on their sales performance and improve ...
- ...oin a leading dental clinic in Hong Kong and be part of a dynamic and supportive working environment. We are looking for a customer service manager to play a vital role in enhancing our patient experience and ensuring our services reflect our brand values and reputation...
- Accountabilities: • Deliver quality services to resolve customer enquiries and complaints from both telephone and online channels i... ...are regular investigation reports on Customer Satisfaction for management review • Prepare training materials and guidelines as well a...
- ...s regarding underwriting, policy administration, and claims. Deliver exceptional end-to-end service with a focus on customer satisfaction. Manage inbound and outbound calls. Identify distributors’ needs, clarify information, research issues, and provide effecti...
- ...growing demand for a thorough, efficient risk screening, we are looking for a driven, entrepreneurial talent to join our Customer Success Management team in Hong Kong. As a leader in Risk & Compliance, you are driving customer advocacy and successful customer lifecycle...
- ... Provide professional after-sales service to cultivate strong customer relationship and explore new business opportunities Identif... ...que needs Formulate investment strategies and tailor wealth management plans riding on a wide range of products platform Stay upda...
- Job Duties Liaise with internal departments and external customers to control the inflow and outflow of jobs to meet customers’ tight deadline Assist team leader to provide training for IPO job handling and related workflow Accurate and effective communicati...
- 工作職責 1. Provide high-quality customer service and maintain good customer relations; 2. Arranging meetings, handling customer enquiries and complaints, providing pre-sales and after-sales services; 3. Provide project information to customers and be responsible for pro...
- ...re. Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA i... ...g to serve customers in accordance with standard procedures Manage and enhance service quality in the branch Keep the branch s...
- Your Role Lead a team to manage a special customer care team to handle special customers with demanding nature / potential complaint condition / complaint background in Contact Centre Monitor and supervise the communication process between complainants / demandi...
- .... As part of their growth plan, they are seeking an experienced and dynamic Digital Product Manage r to join and lead initiatives that enhance logistics workflows and customer experience. Key Responsibilities Define product vision, strategy, and roadmap for ...
- Responsibilities: (No Sales Role) Handle and deliver excellent customer service with clients’ enquiries on account opening, trading platform and market information with professional manner; Perform due diligence and KYC checks on clients and process the account ...
- ...role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to at... ...gh caliber professionals to join our team as Quality Assurance Manager, reporting to Head of Customer Experience Principal Respons...
- ...ystemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of s...
- ...ing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led b... ...ger, Better Lives. Roles and Responsibilities General Management Support the Team Lead to translate business objectives and...
- ...ing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led b... ... the development of actionable recommendations for the senior management team Roles and Responsibilities: Continuous developme...
- ...SPONSIBILITIES Building a good relationship with existing clients and creating a vibrant community Manage administrative operations of the office, such as customer inquiries, memberships, procurement, etc Acting as the key point of contact for customers and visit...
- ...der, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-bas... ...+ Years of related work experience; Customer Success, Project Management, Business Admin, and/or SaaS. ~ Ability to take full owners...
- Manager (Property Operations & Customer Relations) Job Description Responsibilities: ~Handle customer-related matters, including but not limited to flat handover cases, after-sales matters and property management items for residential projects ~Coordinate the p...
- Customer Service & Order Management - Specialist (Ref.: C08) Duties & Responsibilities: Process orders and handle data Provide customer service and maintain communication with clients Handle incoming and outgoing inquiries and communications Requiremen...
- ... With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our busi...
- ...that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and ... ...ered to do your best work. Job Summary The Data Center Manager manages site which is the critical source of value to our cust...