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- ...es Act as the first contact point of customers in a warm and caring manner to ensure t... ... accordance with standard procedures Manage and enhance service quality in the bran... ... Minimum of 6 years’ relevant banking experience of which 2 years at supervisory level p...
- ...partments: Personal Banking and Wealth Management Department Job Functions: Strategic ... ...ponsibilities: Promote and implement customer-centric model in Personal Banking Busin... ... journey mapping and best-in-class user experience design Partner with customer segment...
- ...look We are a leading pan-regional experiences platform in Asia Pacific, purpose built... ...ded daily by our 6 core values: Customer First Push Boundaries Critica... ...seeking a seasoned and visionary Senior Manager, Customer Experience Strategy to lead t...
- Responsibilities: Assist in managing various digital banking products / services and optimizing customer experience continuously Assist in coordination of the logistics for new services / products rollout including the preparation of relevant materials for cust...
- ...m inspiring meaningful connections with customers, partners and other stakeholders, to de... ...port the development of leading digital experience by Digital and Design Experience initia... ... Roles and Responsibilities General Management Support the Team Head to translate b...
- Your Role Oversee and address customer complaints across multiple channels related t... ...-depth complaint analysis and providing management support for VIP complaints Perform b... ...stomer problems and to improve customer experiences Enable AI-based trend analysis over ...
- ...cloud and security. Combining unmatched experience and specialized skills across more than... ...cial services, retail, and tech. Design customer-centric strategies, scale personalisati... ...acing skills: storytelling, stakeholder management, and board-ready communication. ~ L...
- Responsible for the end-to-end trading experience of the Web3 business line. Deeply understand the trading needs and behaviors of diff... ... of various Web3 trading users. Oversee trading experience management, covering product design, interaction flows, and front-end pr...
- ...g position: Diploma or above in Hospitality Management or related disciplines Minimum 5 years’ experience in Hotel front office operation with at least 3 ... ...ar capacity With strong reception operations, customer service sense, complaint handling skills and abl...
- ... French flair in a homely setting of sophisticated design and consistent top-quality service. We entrust you as our Guest Experience Manager (Overnight) to drive growth and account successes. How will we care for you? Enjoy a 5-day working week consisting of ...
- ... and inclusion assured, for our people, customers, and partners. We provide a platform fo... ...Role Purpose: The Director, Customer Experience & Culture Development role is critical ... ...ed ~ Excellent communication, program management, and organizational skills ~ Demonstr...
- ...d individual to join our Digital Client Experience (DCX) regional team at Marsh. This role... ...ocus will be driving significant Change Management within teams to enhance efficiencies an... ...ng and executing Voice of Colleague and Customer research initiatives, including focus g...
- ...ike at home. Reporting to the Branch Manager, you will be responsible for providing excellent service to VIP Banking customers to satisfy their wealth management needs.... ...tes: Degree holder Minimum 2 years' experience in selling wealth management products for...
- ...ommunications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services ... ... Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent c...
- Job Responsibilities: Support customer service hotline by handling inbound and outbound calls for cardholders’ requests, enquiries... ... HKDSE, high school diploma or equivalent ~2 years’ relevant experience in customer service or call center in banking/finance industry...
- ...n Hong Kong and be part of a dynamic and supportive working environment. We are looking for a customer service manager to play a vital role in enhancing our patient experience and ensuring our services reflect our brand values and reputation. Roles: # Manage a te...
- ...tlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in... ...ibilities: Provide sales services to customers including account openings, AML checkin... ...tion level or above Relevant working experience in banking operations: loans administra...
- ...continually enhance our performance for customers and provide best-in-class products and ... ...Distribution focuses on personal wealth management and financial services. Our one-stop we... ..."Attained" or above) plus relevant work experience Passes in the Insurance Intermediari...
- ... Deliver exceptional end-to-end service with a focus on customer satisfaction. Manage inbound and outbound calls. Identify distributors’ ne... ...r above with min. 5 years of Customer Service or Hotline experience in insurance industry. Strong background in customer ...
- ... are looking for a proactive and results-driven Medical Sales Manager to join our team. The successful candidate will be responsibl... ...e process for panel doctors. Requirements • 1–3 years of experience in sales, medical representative, or insurance industry prefer...
- ...Duties Prompt and effective handling customer enquiries, compliments, and complaints ... ...ing service launches. Be the project manager for customer relationship activities ra... ... commercial discipline. ~6 - 8 years’ experience in cargo management, airline, or ground...
- Job Duty Responsibilities Client Experience Excellence Create engaging and emotionally r... ...gh every interaction Boutique Operations Manage daily boutique administration and back-o... ...rience in luxury retail, hospitality, or customer service industry is preferred Strong bra...
- Customer Service Manager Responsibilities Execute and manage customer service strategies to meet corporate objectives and meet tenants... ... in any disciplines A minimum of 5 years’ relevant work experience in customer service or hospitality industries Independe...
- ...continually enhance our performance for customers and provide best-in-class products and ... ...eivables finance, structured loan, cash management, investment, treasury services, insuran... ...ted disciplines Proven years of work experience in providing high standard of customer ...
- Title: Project Manager (Hotel opening project experience) Work Location: Hong Kong (Central) What our client is looking for: Can do & proactive attitude. · Able to work on multi-tasking is a MUST · Able to work under pressure and meet tight deadlines ...
- ...successful candidate will be responsible to supervise and manage a team of Customer Service Staff include Concierge team, VIC team and Hotlin... ...lated disciplines Minimum 10 years of relevant working experience including a minimum of 3 years in a managerial role Pr...
- ... Industry: Information Technology Position: Product Manager, Ichiba Search Experience - Search Department (SED) Reference No: JPNR1026285 ... ... cross-functional teams (engineering, design, marketing, customer support), ensuring smooth communication and alignment of...
- ...in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek ... ...ion, Marketing or other relevant qualifications Proven experience in people manager, familiar with customer segmentations, propositions or ac...
- ...ng some products and perform the duty of Customer Services Officer as well Main Responsibilities: • Support Relationship Managers including Senior Relationship Managers o... ...rsity graduate with 4-5 years of banking experience • Experience for servicing high net wo...
- ...ted by your immediate supervisor. Requirements: ~ A degree in Business Management, E-Commerce, Marketing, or a related field is preferred but not essential. ~2 to 5 years of experience in sales and marketing within an advertising agency. ~ Proven skills in pr...