...s our passion to excel and energises us to design inspiring experiences.
About our role
We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for offering quality customer services to shoppers ...
...travelers who desire a unique, high end product and associated service levels.
The Hotel comprises 206 rooms and suites, an Execut... ...ss experience will also be considered
Pleasant personality, customer-oriented with good communication and interpersonal skills
F...
...ual all-day dining to world-class grill and authentic Chinese restaurant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong Kong Tung Chung offers 1,001 guestrooms and suites featuring contemp...
Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on...
Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on...
...ose combined network serves over 750 destinations worldwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport Service Delivery (ASD)
This position will help ensure that Cathay Pacific Group's disruption handling is a ...
...er 750 destinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position pl... ...est customers and restore their confidence in our products and services.
Key Responsibilities:
Handle both verbal and written cu...
...mber of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Flight Deck Services Supervisor
Department: Flight Operations (FOP)
Perform the works assigned timely and efficiently to support the safe and smooth fl...
... 750 destinations worldwide. Role Introduction
Reports to: Service Operations Manager
Department: Information Technology (IMT)... ...TSM to achieve continuous improvement on Service stability and customer satisfaction.
Drive user and service experience improvement...
HKD 16k - HKD 20k /月
... serves over 750 destinations worldwide. Reports to: Employee Services Lead
Departments: GBS - Global Business Services
GBS wi... ...ent manner
Establish a positive rapport with colleagues and customers and to ensure information is communicated clearly and appropri...
...nce whose combined network serves over 750 destinations worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)
The jobholder will be responsible for managing and implementing service recovery ex...
...es over 750 destinations worldwide. Reports: Global Business Services Manager / Assistant Manager
Department: Global Business Se... ...ell as identify and escalate potential serious operational and customer issues
# Act as escalation point for Associate Executive / E...
... Role Introduction
Reports to: IT Procurement Manager – IT Services
Department: APD - Procurement & Aircraft Trading
As an ... ...team that is dedicated to providing exceptional service to our customers. Don't miss this chance to take your career to new heights and...
...obal alliance whose combined network serves over 750 destinations worldwide. Role Introduction
Reports to: Airports and Ground Services Procurement Manager
Department: Procurement & Aircraft Trading (APD)
The Assistant Manager , Airport & Ground Services Procur...
...ual all-day dining to world-class grill and authentic Chinese restaurant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong Kong Tung Chung offers 1,001 guestrooms and suites featuring contemp...
...orldwide. Reports To: Assistant Manager Talent Acquisition – Service Delivery
Department: People (PPL)
The Jobholder is respo... ...amplayer, proactive, high drive, attention to detail
Strong customer service skills
Excellent time management and prioritisation...
...iples, and practices to plan, manage, and deliver value to our customers.
Training, mentoring, and supporting scrum teams to follow ... ... accessibility and Search Engine Optimization
API and micro-services development
Open Source Technology and its managed cloud se...
...lso a founding member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports to: Supervisor Flight Publishing
Department: Flight Operations (FOP)
To handle all routine flight publishing tasks and master the use of co...
...depth knowledge of the brand and products
Provide excellent customer experience and build strong customer relationships
Maximize... ...S
Form 5 or above and minimum 1 year experience in Retail / Service industry
Possess excellent communication, customer service ...
Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on...
Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for to join Novotel Citygate Hong Kong.
The 440-room Novotel Citygate Hong Kong is located in the center of Tung Chung on...
...ver on our ambitious goal of becoming one of the world’s great service brands, known for great digital experiences.
In this role y... ...and innovation across our digital assets that entices traffic, customer experience and conversion.
Key Responsibilities
Work wit...
...alliance whose combined network serves over 750 destinations worldwide. Report to : Customer Care Global Channel Experience Lead
Department : Customer Care (CCD)
Through Service Quality evaluations to identify areas requiring improvements, provide practical reco...
...ipline
At least three years of experience in eLearning / digital learning development, and a minimum 3 years’ experience in customer service, hospitality and/or cabin crew experience
Strong knowledge of learning science and instructional design models
Strong pr...
...ion and Intelligent Automation
Department: Global Business Services (GBS)
The Intelligent Automation Manager will play a key rol... ... all service Delivery requirements for the GBS project and its customers.
Application of a structured methodology to meet requiremen...
...ant Manager Payroll Accounting
Department: Global Business Services (GBS)
GBS will be Cathay Pacific's trusted partner in establ... ...with business units along the Hire to Retire stream
Support Customer Services by providing FAQs and transcripts on general enquirie...
... change for Cathay and its suppliers. Cathay believes that its customers are best served by creating sustainable partnerships and value... ...tions. This mission forms an integral part of our business and services, allowing the company to maintain productive relationships wit...
...rs, designers, commercial teams and other stakeholders to help develop deliver a seamless customer experience that supports our vision to be one of the the world’s leading service brands.
Key Responsibilities
Work with digital strategy team and the Holidays busin...
...am
Organize and participate in meetings, and assist in post-meeting follow up
Perform any administrative duties assigned by supervisor
Assisting with the coordination and planning of events and workshops
Assist in ad-hoc duties as assigned
Qualificatio...
...rant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong K... ... budget.
Develop and maintain productive relationships with customers.
Assist in developing pricing strategies, allotments and se...