Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.

Responsibilities:

Conduct research to understand user needs and preferences, incorporate insights into online platform development
Stay up-to-date with the latest industry trends and technologies (e.g. ESG, Open API) related to digital platforms and user experience
Collaborate with cross-functional teams to improve customer digital experience and operation efficiency while stay vigilant in risk management
Devise solutions with vendors, IT and respective teams to achieve business objectives
Manage UAT, defect resolutions and post implementation performance tracking
Co-work with risks, compliance and relate parties on obtaining regulatory approval for product launch
Drive all parties to agree and finalize on devising the production transition and roll-out plan
Perform ad hoc duties as assigned

Requirements:

University Degree in Business Administration, Marketing, Computer Science, Information System or related discipline
Minimum 4 years of experience, preferably in banking and finance, in project management and delivery, less experience will be considered as Officer position
Keen interest in latest fintech technologies and trends
Strong desire to learn and able to work in Agile environment
Be open-minded and self-motivated with good communication and problem solving skills, with a can-do attitude and has to be a good team player
Proactive with strong communication, influencing and negotiation skills
Good command of spoken and written English and Chinese. Mandarin is an advantage

We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “ APPLY NOW ” or visiting

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.

Assistant Manager / Officer, Digital Innovation