Cathay Pacific Airways is an international airline registered and based in Hong Kong, flying to over 190 destinations around the world.
We are proud of our home Hong Kong, where the company was founded in 1946. Our corporate headquarters are located at Hong Kong Inte...
... Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst will play a critical role in managing the Global Command centr... ...ies
Command Center Management
Ensure that the daily call forecasts and FTE gaps are reviewed at half hourly interval levels.
M...
...practice
Keep abreast of business domain’s strategy, business plan and latest industrial trends.
Provide mentoring to system analysts and promote knowledge sharing on analysis practices
Requirements
Minimum 10 years of IT experience
Bachelor’s / Master’s ...
...dget
Prepare training and promotional materials
Departmental Budget
Track, input and manage overall departmental budget/forecast.
Tracking of line items which are out of predicted spending with detailed explanation of higher than expected costs.
Medical...
...benchmarking processes and conducting detailed analytical work for planning purposes
~ Spend Analysis: Tracking, analyzing and forecasting of spend for key suppliers in the category, with a view to finding opportunities to optimize and improve expenditure, simplify r...
...rt to meet business objectives. Lead People Department (PPL) and business units in workforce planning, which includes budgeting, forecasting, planning and executing their talent pipeline requirements.
Equip business leaders with the appropriate tools and knowledge t...
...ally viable ideas to improve the business performance
Technology Design and Implementation
Work closely with the developers, analyst and architects to architect and develop the best technical design. Conceptualise and propose solution approaches
Planning, desi...
...tices in continuous integration and delivery
Generate ideas to improve data quality
Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
Generate ideas and develop ne...
...the member acquisition campaigns for our customer relationship programme through air and non-air channels. Set campaign mechanics, forecast and KPIs. Support internal and outports teams on acquisition campaigns through other marketing Campaign.
Member journey automat...