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- ...refund requests and ensure timely resolution, especially for Wet Market Express, Everuts & CASHBACK-related transactions Handle inbound finance inquiries and provide solutions for internal teams and external business partners Follow up with merchants and partners...
- ...er-2 support team within the agreed service levels Attend to service enquiries including technical support and fault report via inbound call or email Liaise with internal and external parties for fault restoration Perform schedule maintenance tasks base on cus...