...ing and emails
Drive a successful customer experience by assisting at varied skill levels (from offline to online) to implement inbound cross-buy initiatives proactively
Meet individual scorecard for call volume, availability, service level and customer satisfact...
...sful delivery of our solutions according to customer needs and objectives
~Handle & develop new business from our sales channels, inbound marketing channels, and existing clients
~Prepare reports on account status
~Collaborate with sales & marketing channels to iden...
...tters
~Build and maintain strong, long-lasting relationship with clients
~Handle & develop new business from our sales channels, inbound marketing channels, and existing clients
~Regular follow up on existing accounts' status
~Liaise with cross-functional internal ...
HKD 20k - HKD 25k /月
...is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service ...
China Life Insurance (Overseas) Company Limited (“China Life (Overseas)") with presence in Hong Kong, Macau, Singapore and Indonesia is a wholly-owned subsidiary of China Life Insurance (Group) Company, China’s largest financial insurance corporation.
Responsibilit...
To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our di...
...:
~Handle the whole supply chains from demand forecast, PO & scheduling
~Handle inventory planning, order & system processing, inbound & outbound logistics
~Prepare SOP & KPIs according to company policies & customer service requirements
~Perform ad-hoc duties ...
...ltimately in-charge of expanding our company's digital footprint and brand awareness.
Your responsibilities include:
# create inbound marketing assets such as email, landing page and updating website
# build and manage a rich content/email calendar to attract qu...
Handle inbound enquiries from life agent
Provide quality services and immediate assistance to life agents
Handle ad hoc request independently
Provide sales support for the team
Requirement
Diploma/Higher Diploma/Associated Degree/Degree Holder
Prefer...
...n designated time frame
~Respond to customer feedback, escalate & coordinate with respective parties appropriately
~Support CS inbound calls, retrieve voicemails & make follow-up calls / contact to customers
~Coordinate with retail sales & marketing in programs &...
HKD 16k - HKD 20k /月
...
The Role
As a Customer Service Officer (CSO) you will be the first point of contact (members and employers) via telephone (inbound/outbound), and email for a range of pension schemes/administration enquiries.
The key purpose of the role will be meeting...
...at maximize resource capacity
Support Sales team with priority scheduling within routes to drive business growth
Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling...
...ate Finance team in Hong Kong covers greater China Mergers & Acquisitions (“M&A”) advisory activities. Main business lines include inbound and outbound M&A advisory, Independent Financial Advisory (“IFA”) and monitoring trustee business.
Based in Hong Kong, the role...
Responsibilities
Provide clerical support to operation team
Handle inbound / outbound order(Paperwork) and custom declarations
Maintain data and perform data entry & order updated in system
Inquiries follow up
Daily/Routine local transportation arra...
...t on time and with quality.
• Brainstorm and develop ideas for creative marketing campaigns.
• Plan and implement outbound and inbound marketing activities by demonstrating expertise in various areas (content development, advertising, event planning, Facebook, Inst...
...tiful?
Responsibilities:
Assist with logistics clerical work, admin work, answer phone calls and emails
Consolidate inbound and returns shipments from demand planners, and track the flow of orders to the warehouse
Responsible for inbound and outboun...
HKD 18k - HKD 19k /月
...s and extensive database that we are continuously developing.
Responsibilities:
Handle clients' enquiry and requests through inbound calls / email / F2F conversations
Maintain spare part inventory levels appropriate to consumption and availability
Send spar...