At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer our people boundless opportunities in career advancement and realization of their potential.

Location: Ho Man Tin

What You'll Do / Responsibilities:

Provide quality services to residents in clubhouse
Ensure the customer services provided is up to service standard of the company
Plan and organize various recreational activities and events
Handle customer enquiries & complaints and cultivate harmonious relationship with residents
To coach our service staff to deliver exceptional customer services and provide assistance to them when required

Who You’ll Work With

You will work with the property services and customer services team and external services providers to provide excellent services to all residents and guests.

Who You Are

Competencies:

Customer Oriented
Builds Teams
Develops Solutions
Personally Accountable

Requirements:

Diploma holder in hospitality management or related disciplines
Minimum 3 years’ practical experience in club house or customer services field
Solid working experience in club house working environment is a must
Fluent in spoken and written English and Chinese (Cantonese and Mandarin)
Proficiency in MS Office
Effective communication and interpersonal skills
Pleasant personality with helpful, friendly, tactful, patient and proactive character

The personal data provided will only be used for recruitment and employment-related purposes. All personal data provided will be treated in strict confidence. All applications may be considered for other suitable position(s) in the Kuok/Kerry Group and its subsidiary/ associated companies. For correction of or access to personal data after submission of the application or enquiries on recruitment matters, please contact Human Resources Department. Please mark “Confidential: Personal Data Access/ Correction/ Recruitment Enquiries” on your correspondence. Information on unsuccessful candidates will normally be destroyed after 24 months from the date of application. By submitting an application through Kerry Properties' Career webpage, you are deemed to have consented to its Personal Information Collection Statement.

Supervisor, Club House (Ho Man Tin)