...itial diagnosis
•Act as first point of contact for new scope requirements and escalations
•Compile monthly progress reports on support status and KPIs
•Prioritize tasks and projects daily
•Provide high-quality deskside support to end users
•Perform applicatio...
ESTATES OFFICE
CAMPUS SAFETY AND FACILITIES MANAGEMENT SECTION
Officer, Administrative Support (23240505)
The appointee will be a member of the Campus Safety and Facilities Management Section of the Estates Office and be responsible for providing various...
...orefront!
For more information, please visit our website at and join our Facebook page.
We are hiring talent like you!
An IT Support Officer will play a crucial role in providing technical support and assistance to our clients, firewall security and IT asset mana...
...ny defects or inconsistencies for resolution
To succeed in this role
DSE or above
Experience in insurance brokerage sales support is preferred
Good project support with UAT experience also acceptable
Interested parties please submit the application with ...
HKD 20k - HKD 25k /月
...rangement with internal parties.
Monitor vendor PO creation, goods arrival status and order completion status.
Provide daily support to the sales team.
About you
Higher Diploma or above in business administration or other related discipline
Minimum 2 yea...
SW8627 |
18 Mar 2024IT Support Technician (18-22K)Attend the maintenance work and solve onsite technical problems.
Troubleshoot technical issues related to computer, hardware, software, and network connectivity.
Support...
OFFICE OF INFORMATION TECHNOLOGY
Technical Officer (AV / IT Support) (23240372)
The Office of Information Technology is looking for a suitable candidate to join its Audio Visual and IT support team in the Infrastructure Section.
Responsibilities:
Execution ...
...rgetic candidate for the following vacancy:
Test and Technical Support Engineer
RESPONSIBILITIES
~Receive and handle user support re... ... feedback.
~Maintain user manuals. Conduct user training, both onsite and online.
~Monitor system operation.
REQUIREMENTS
~Bache...
SW8637 |
10 Apr 2024Deskside Support Engineer (18-25K)Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook.
Physically set up computers and software system install...
SW8546 |
23 Aug 2023Helpdesk SupportProvide helpdesk and remote IT support.
Handle account admin tasks.
Coordinate with internal and external parties.
Be responsible for drafting technical documents.
Assist in perform...
SW8548 |
28 Aug 2023Deskside Support EngineerProvide helpdesk and deskside service, hardware, and software installation.
Troubleshooting hardware and software issues.
Assist IT manager to manage specific tasks in projec...
SW8595 |
08 Jan 2024Helpdesk Support EngineerReceive and solve IT related inquiries from users through phone and email.
Provide support in Windows, mobile devices, and hardware/software maintenance.
Assist in ad-hoc pro...
...n and apply diagnostic methods to troubleshoot data center equipment.
Use hardware/software tools and workflows (automation) in support of these tasks.
Strictly follow all policies, processes, and procedures related to the activities and data center environment. ...
SW8638 |
16 Apr 2024Helpdesk Support Engineer (Bank) (18-23K)The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.
Fulfill all contract scope and ensu...
SW8588 |
11 Dec 2023Helpdesk Support EngineerProvide frontline helpdesk support on IT-related issues through omni-channel. and log cases to a ticketing system.
Remote troubleshooting required.
Coordinate with internal a...
SW8616 |
01 Feb 2024Application Support – Java / .NETAnalyse and design application module and use case documentation.
Prepare system specification, coding and testing.
Monitor trading applications and provide technical...
SW8494 |
16 May 2023Senior Regional Support EngineerCollege diploma or equivalent experience in I.T. or related field.
At least 5 years working experience in supporting the regional user workspace environment, IT infrast...
OFFICE OF INFORMATION TECHNOLOGY
Assistant Information Technology Manager (Customer Services/User Support) (23240512)
Position Description
Reporting to the Senior Information Technology Manager (Customer Services/User Support) of Information Technology, the a...
SW8590 |
20 Dec 2023IT Service Desk SupportProvide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Account admin required.
Coordinate with internal and external ...
...collaboration, innovation and partnership. Come join us and make an impact to the future payment society! Job Responsibilities:
Support Octopus Business Account new merchant acquisition with the launch of Octopus Mobile POS
Promote Octopus Business Account to sma...
SW8615 |
29 Jan 2024Deskside Support Team Leader (23 – 26k)Lead and coach the IT End User Service Support Team to provide support to end user.
Identify, investigate, and solve problems or incidents in accordance with est...
SW8614 |
29 Jan 2024System Support Engineer (35 – 45k)Serve as the first point of contact for customers seeking technical assistance.
Perform daily tasks including health check, monitoring, restore, replacement and other...
SW8601 |
23 Jan 2024Network Support Engineer (20 – 30k)Implement network infrastructure installations and configurations.
Participate in troubleshooting and support of network infrastructure and various client services.
...
SWC8625 |
06 Mar 2024Deskside Support Engineer (Banking, 20-25K)Provide helpdesk and deskside service to end-users.
Troubleshoot any hardware and software related issues.
Assist IT manager to manage specific tasks in pr...
HKD 20k - HKD 25k /月
...mental departments and bureaus across different job categories. Approach us to find a right job!
Job Duties:
Provide helpdesk support including troubleshoot and resolve IT related problem
Maintain office PC, Mobile, Meeting Room, Phone system, Printing services...
SW8597 |
17 Jan 2024Deskside Support Engineer (20-30K, HK Island/TST)Provide daily IT support services to end-users.
Troubleshooting hardware and software issues.
Perform ad hoc tasks in projects and IT services.
HKD...
SW8598 |
17 Jan 2024Helpdesk and Deskside Support Engineer (30-40k / No OT)Provide frontline helpdesk support on IT-related issues through to a ticketing system.
Familiar in O365 support.
Perform first tier troubleshoot...
SW8612 |
29 Jan 2024Deskside Engineer (Retail Helpdesk and L2 Support, 20-30K)Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to users.
Respond...
SW8622 |
22 Feb 2024System Engineer (Junior Level, with IT Support Exp, 20-25K)2 years in IT support with some infrastructure experience.
Experience in configuration, installation and troubleshooting PC systems.
Good wr...
...ies
Development of the supply base using desk research and onsite visits
Desktop and visit evaluation to ensure a detailed and... ...with Business Unit management
Working with Business Units to support product and technology roadmaps, to identify innovation and to ...
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1 天前