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- ... Manage inbound and outbound hotline services, providing support for customer inquiri... ...mer complaints related to underwriting, policy services, and claims. Contact custom... ...signed by supervisors. Handle policy administration and renewal within service standards an...
- ... Job Responsibilities Drive team to maintain and excel service levels with continuous performance improvement Leverag... ...operational sustainability Support daily operations of policy administration to maintain service level Lead and drive team to adapt...
- Summary: The Policy Administration Officer will play a key role in supporting insurance customers by managing policy servicing tasks and acting as a key communication bridge between the company and clients. This role requires strong interpersonal skills, attenti...
- ...we need you. Position Responsibilities: Deliver administrative and customer service to Group Life & Medical clients and various distributio... ...nsistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the applicati...
- Accountabilities and activities Lead and monitor the efficient operation of the individual Policy Administration function, maximising customer service levels by fully utilizing resources, minimising service turnaround time and the business operates in accordance w...
- Responsibilities: Lead the Policy Owner Services (POS) to maintain high quality service standard and achieve agreed service standard of policy administration Develop and implement policy change policies and procedures adhere to company policies and regulatory ...
- ... Include: Perform routine administrative duties such as customer correspondence ... ...hecking, sorting and mapping, duplicate policy checking and binding, return mail handl... ...rent backgrounds and build products and services that bring a positive impact on the liv...
- Responsibilities: Participate in various life system projects, managing project quality and delivery Drive business requirement discussions and collaboration with key operation users to conduct feasibility analysis and determine cost & benefits Liaise closely w...
- Responsibilities: Support business system projects and ad hoc projects as assigned Be responsible for operations administration Assist in preparing reports / manuals / correspondence for management review Requirements: University graduate with 5 years’ e...
- ... and professionally. Oversee day-to-day correspondence and administrative matters, preparing responses independently or under manager g... ... updated on new procedures, ensuring compliance with internal policies. Liaise with the compliance team to complete due diligence...
- ...e operations through the design and implementation of a new Policy Administration System (PAS). This role will be instrumental in shaping fut... ...tion. Your contributions will be essential in ensuring service quality and achieving excellence in customer and distributi...
- ...uciary is a leading global offshore corporate services provider specialising in the provision of corporate administration, trust and fiduciary services in the British ... ...urces, dealing with clients directly ensuring policies are followed and quality / turnaround require...
- ...atholic charitable agency which provides, among others, multi-service social welfare services to needy people of Hong Kong. We are ... ... talent to fill the following vacancy: Medical Services Administrative Assistant Reporting to the Executive Officer (Medical Serv...
- ... to live a safe and dignified life. Our services include disaster relief, special educat... ... Green initiatives, hospitality visits, administrative and clerical support and agency event l... ...ccordance with Agency’s data protection policy for recruitment purposes only. Applican...
- ...ng, we are now looking for high-caliber candidates to join our team. Responsibilities: Report to the Assistant Manager of IT Services; First level support to IT related incident and service requests from business units, including but not limited to: # Install...
- Customer Service Assistant / Administration Assistant Responsibilities Provide quality services to customers and handle customers' enquiries at the reception counter To provide administrative support to management office if required Perform ad-hoc duties i...
- Career Why the SFC Join us as an experienced professional Administrator - Legal Services Ref.: SFC/ADM/LSD/251128 Duties & Responsibilities: Providing litigation and general administrative support to the Legal Services Division. Assisting in the preparation...
- ...orm day-to-day operational tasks of new policy applications, renewals, endorsements, a... ...ncements to continuously improve policy service quality and maximize efficiency. Sta... ...and ensure compliance within the policy administration function. Handle ad hoc duties which...
- ...ibed standards. Focus on enabling and maintaining customer service-related systems, including but not limited to: - BAU and di... ...all relevant functions and business units (including IT, Life Administration, Legal, Compliance, Marketing, Sales Channels, etc.) to ensur...
- ... cultivate cooperative environment Review and implement HR policies and procedures in alignment with operation needs and in compl... ...osely with local vendors / supplier relationships and control administrative expenses Requirements: Degree holder in Business Adm...
- We are seeking a detail-oriented Administrative Assistant to join a financial service firm. This position requires strong organizational skills to support the secretarial and business support department effectively. Client Details Our client is a well-established o...
- ...ail-oriented professional to lead our Insurance Operations (Policy Servicing / KYC) function. You will play a critical role in deliverin... ...rience in insurance operations, medical underwriting policy administration, or KYC within the insurance or financial services sector. ...
- ...effective procurement inventory control planning and quality control of production materials. Develops implements and maintains policies procedures and material control systems to reduce costs streamline procedures and implement solutions. SPECIALIST CAREER STRE...
- ...l time Departments: Information Technology Department Job Functions: Information Technology Job Description: Provide service management and monitor service quality of IT projects Prepare service reports Responsible for vendor management Responsib...
- ... examinations and a range of assessment services to meet the educational and societal ne... ...ks assigned by the supervisors; provide administrative support for the conduct of the TSA incl... ...tions. For details, please refer to the Policy Statement on Equal Opportunities and th...
- ...ld brand awareness and sales revenue. Key Job Responsibilities: Assist in conducting Quality Assurance checks on customer service interactions to ensure compliance with service standards Assist in compiling reports regularly on customer feedback, service me...
- ...Type: Full time Departments: General Accounting & Accounting Policy Department Job Functions: Accounting Reporting to the Tea... ...s and perform due diligence assessments on banking products and services, prepare analytical reports and participate in ad hoc projects ...
- ...ty business worldwide and to build brand awareness and sales revenue. Key Job Responsibilities: Assist (Assistant) Customer Service Manager to conduct Quality Assurance checks on customer service interactions to ensure compliance with service standards Assist...
- Main Responsibilities: Credit Policy Development and Maintenance: Responsible for developing and maintaining credit policies that align with the company's risk management objectives and regulatory requirements. Data Analysis and Risk Identification: Utilize data ...
- ...ects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor ... ...n of the section To supervise/manage all related staff and administrative matters of the section Constantly review operational effic...