Responsibilities:

Responsible for collecting and documenting business requirements from clients, analyzing them, and ensuring they address the business needs effectively.
Facilitate communication and collaboration between these parties to ensure that the business requirements are well understood and implemented.
Collaborate with clients and internal teams to understand their needs, outline the business requirements, and summarize the business logic behind them.
Handle multiple client accounts, ensuring strong relationships are built and maintained with clients.
Responsible for creating and refining documentation related to proposed solutions, including requirements, specifications, and business processes.
Motivated to take on challenges and effectively manage multiple tasks related to account servicing and project management in a timely and professional manner.
Collaborate with the project manager to achieve the team's objectives and deliver successful projects.
Handle phone calls and emails from clients, assisting with simple orders and addressing their queries or concerns.
Evaluate existing processes and systems, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
Improving the overall user experience on various applications, ensuring that they are user-friendly and meet client expectations.
Perform additional tasks as needed to support the team and meet project requirements.

Requirements:

Degree holder in Information Technology, Computer Science, Business Administrations, Marketing, Commerce or mid level education background with 2-3 years of I.T, digital agency, business analysis or related working experience
Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience
Ability to represent requirements information and to produce business object models, conceptual data models, process models
Good knowledge in Microsoft office and other project management system, web and Internet technologies is advantageous
Strong analytical and problem-solving skills, can work independently
Excellent communication skill and presentation skills
High proficiency in both verbal and written English and Chinese 
Familiar with JIRA and confluence is a strong plus
Must be a team player, responsible, independent and proactive
Immediate availability is preferred

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Hong Kong?
What's your expected monthly basic salary?

Business Analyst (JIRA) Up to 30K!!!!