Search Results: 6 职位空缺
...end user expectations.
Review the Application Development vendors on development and implementation work as required • Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
...
... Reports to: Manager – WFM and Continuous Improvement
Department: Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst will play a critical role in managing the Global Command centre with a view to deliver Service levels and driving real time action...
... internal and external CCD teams to provide sufficient guidance, support and monitoring on day to day questions and issues related to QA evaluation, scoring guidelines and coaching process
Constantly review CCD quality framework/matrix, initiate and implement changes...
...practice
Keep abreast of business domain’s strategy, business plan and latest industrial trends.
Provide mentoring to system analysts and promote knowledge sharing on analysis practices
Requirements
Minimum 10 years of IT experience
Bachelor’s / Master’s ...
...ally viable ideas to improve the business performance
Technology Design and Implementation
Work closely with the developers, analyst and architects to architect and develop the best technical design. Conceptualise and propose solution approaches
Planning, desi...
...tices in continuous integration and delivery
Generate ideas to improve data quality
Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
Generate ideas and develop ne...
