...tinations worldwide. Reports: Global Business Services Manager / Assistant Manager
Department: Glo... ... and escalate potential serious operational and customer issues
# Act as escalation point for Associate Executive / Executive, assisting with query resolution an...
...er 750 destinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position pl... ...est customers and restore their confidence in our products and services.
Key Responsibilities:
Handle both verbal and written cu...
...s our passion to excel and energises us to design inspiring experiences.
About our role
We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for offering quality customer services to shoppers ...
HKD 16k - HKD 20k /月
... serves over 750 destinations worldwide. Reports to: Employee Services Lead
Departments: GBS - Global Business Services
GBS wi... ...ent manner
Establish a positive rapport with colleagues and customers and to ensure information is communicated clearly and appropri...
...ldwide. Role Introduction
Reports To: Head of Customer Journey Transformation
Department: Airport Service Delivery (ASD)
This position will help ensure ... ...ivities are aligned with the recovery plan and to execute proactive service recovery plan whenever possible...
...oal of becoming one of the world’s great service brands, known for great digital experien... ...our digital assets that entices traffic, customer experience and conversion.
Key Respon... ...ons, develop hypotheses, plan A/B tests, execute and analyse results into informed busine...
...ant Manager Payroll Accounting
Department: Global Business Services (GBS)
GBS will be Cathay Pacific's trusted partner in establ... ...with business units along the Hire to Retire stream
Support Customer Services by providing FAQs and transcripts on general enquirie...
...lliance whose combined network serves over 750 destinations worldwide. Reports To: Assistant Marketing Manager
The Marketing Executive is accountable for producing and delivering world class marketing solutions for the Cathay programme and the partners. The role i...
...ns worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)
The jobholder will be responsi... ...ivery of proper service recovery
Prepare and execute urgent customer communications to passengers (e...
...ce reporting and monitoring to join our team and help Cathay to deliver on our ambitious goal of becoming one of the world’s great service brands, known for great digital experiences.
In this role you will work with our digital experience product team on the digital...
... 750 destinations worldwide. Role Introduction
Reports to: Service Operations Manager
Department: Information Technology (IMT)... ...TSM to achieve continuous improvement on Service stability and customer satisfaction.
Drive user and service experience improvement...
...nt: Digital Experience (DEX)
The job holder will act as the eCommerce product owner ensuring initiatives, deliveries can improve customer experience and fit into Cathay’s digital product portfolio.
Key Responsibilities
Act as eCommerce product owner and responsi...
... Marketing Communications (BIM)
The Acquisition & Engagement Executive is responsible for acquiring and activating members. Working w... .... Design and execute the member acquisition campaigns for our customer relationship programme through air and non-air channels. Set c...
... Role Introduction
Reports to: IT Procurement Manager – IT Services
Department: APD - Procurement & Aircraft Trading
As an ... ...team that is dedicated to providing exceptional service to our customers. Don't miss this chance to take your career to new heights and...
... brand and products
Provide excellent customer experience and build strong customer rel... ...nd minimum 1 year experience in Retail / Service industry
Possess excellent communicat... ...ith more experience may be considered as Senior Sales Associate
Interested parties pl...
...ions worldwide. Reports To: Cabin Crew Service Excellence Manager (BC)
Department: In... ...brand proposition and values and desired customer outcomes.
Activity manage the Perform... ...hip and service excellence
Design and execute to ensure our cabin crew will enjoy a co...
...obal alliance whose combined network serves over 750 destinations worldwide. Role Introduction
Reports to: Airports and Ground Services Procurement Manager
Department: Procurement & Aircraft Trading (APD)
The Assistant Manager , Airport & Ground Services Procur...
...Global Airports
Department: Airport Services Delivery (ASD)
This position will man... ...he business. He/ She should also have a customer mindset, a good understanding of airpor... ...nitor the whole budget process. Compile executive budget summary that observes corporate ...
... Assistant Manager Talent Acquisition – Service Delivery
Department: People (PPL)
... ...also accountable for contributing to the execution of a signature Cathay Pacific candidate ... ...igh drive, attention to detail
Strong customer service skills
Excellent time managem...
...Introduction
Reports to: Asst. Learning Manager – Inflight Services
Department: Cathay Academy (CXA)
The Learning Specialist... ... when assign
Requirements
Minimum 3 years’ experience in customer service, hospitality and/or cabin crew experience
Training ...
...ing member of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports To: Flight Deck Services Supervisor
Department: Flight Operations (FOP)
Perform the works assigned timely and efficiently to support the safe and smoo...
...rant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong K... ... budget.
Develop and maintain productive relationships with customers.
Assist in developing pricing strategies, allotments and se...
...sire a unique, high end product and associated service levels.
The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and r... ...ll also be considered
Pleasant personality, customer-oriented with good communication and interpers...
...nt: Information Technology (IMT)
As a Senior Solution Lead, you will drive technologi... ...ort IT products and applications to meet customer and IT needs
Conduct code reviews and... ... Delivery
Initiate, define, plan, and execute software development tasks and initiativ...
...urant. If you prefer to dine in the comforts of your room, room service is available 24 hours a day.
Four Points by Sheraton Hong Ko... ...e – Chinese Restaurant 采悅軒
~Supervisor 餐廳督導
~Hostess 接待員
~Senior Server 資深侍應
Café Lantau 嶼坊
~Supervisor 督導
~Captain 部長 ...
...logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
Focus on the end user’s or customer’s needs; ability to set expectations and understand end user behaviour
Ability and willingness to proactively accept and drive ...
...ts to: Manager – WFM and Continuous Improvement
Department: Customer Care (CCD)
The Customer Contact Sr. Command Center Analyst w... ...e in managing the Global Command centre with a view to deliver Service levels and driving real time actions “on the day”.
Sr. Anal...
...iness, Chun Wo has been diversifying its business into property development, property investment, property management and security services in recent years. Construction and development projects of the Group are widely distributed in Hong Kong, Mainland China, Macau, Ta...
HKD 16k - HKD 18k /月
...貨存管理
與顧客建立及維持良好關係，以達至個人銷售目標和店鋪KPIs
入職要求：
無需經驗，如具備2-5年服裝銷售經驗者更加
對時裝穿搭有興趣
能操流利粵語，基本英語及普通話
主動有禮及具良好溝通技巧
經驗較多者將被考慮為 Senior Sales Associate
優厚員工福利：
每月保證佣金
店舖銷售獎金
個人銷售獎金
新人獎金高達$3,000
指定店舖交通津貼高達$1,000或以上
酌情性花紅
公眾假期 17 日
年假及生日假
有薪...
...inations worldwide. Reports To: Assistant Manager Cabin Crew Service Excellence (FA)
Department: Inflight Service Delivery (ISD)
... ...y ad hoc projects assigned by SEM
Requirements
Skills
Customer-oriented, attention to detail with good planning and organizin...