...blished provider of professional recruitment and contracting services since 1999. With coverage across Hong Kong, China and Singap... ...ng Wan, Hong Kong
Tel: 2111 3766
Fax: 3007 1947
Service Delivery Manager
Responsibilities
Ensure continuity of IT operations se...
...maintain on a daily basis, the levels of service agreed with and expected by the client
... ... or Client documentation used within the delivery organization and assume responsibility f... ...urements with regard to due services.
~Manages the recovery and communication of major ...
FUJIFILM Data Management Solutions Asia Limited is a recognised industry top leader in transactional printing, document digitisation... ...d major telecommunications companies.
The Job
~Managing service delivery to the client accounts, promoting the continuous improvement...
Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimization. To cope with our business expansion, we are looking a team of talent joining our Ricoh Family.
About Your Role:...
...partners, protecting the environment and serving the communities in which it operates.
Purpose of the Job
The IT Service Delivery Manager is in charge of overseeing and enhancing IT services within Jebsen Group. He/ She plays a crucial role in IT service deliv...
...rgest pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singa... ...gn and systems integration services, and managed security services for advanced threat de... ...th the Ensign Account Manager and Ensign Delivery Teams to ensure the baseline documents f...
Key Responsibilities:
Understand customer needs and oversee the IT service delivery
Responsible for team building and management
Lead delivery team to cooperate with pre-sales & sales team to develop strong customer relationships and networks effectivel...
...ople capability and innovation. In T&O, we manage the majority of the Bank's operational pro... ...ness partners through our multiple banking delivery channels.
Key Responsibilities
Oversee to ensure Outsourcing Service activities of the section are completed as...
~Infrastructure Service Delivery
~Accelerated Career Progression
About Our Client
Our client is a well-known IT service provider ... ...ivery team.Currently they are looking for a Service Delivery Manager to join the team. The successful candidate will serve the ke...
Job Highlights
5-day work, Life & Medical & AD&D Insurance, AL
Service Delivery, Customer Service,
Communication & interpersonal skills
Key Responsibilities
• Deliver the professional customer service to clients of both Hong Kong and Singapore and achiev...
...ocesses and tools are applied within Global Service Center (GSC) and AP markets correctly and consistently
Prepare management reports
Be the first level of contact on... ...discipline required
Strong background in delivery of quality customer service
A good comme...
HKD 60k - HKD 75k /月
... Hong Kong, Rise Asia offers recruitment services across the APAC region. Combining local ... ...tnerships with an emphasis on successful delivery. Throughout the years we have developed ... ...y:
As the Data Centre Service Delivery Manager, you will lead a sizeable ICT engineerin...
...nce and achieve customer satisfaction
• Act as the highest point of accountability for incident and problem management and oversee service end-to-end delivery in a proactive manner versus a reactive one
• Execute a client touch point strategy to mitigate surprises a...
Classy Wheeler Limited
香港島
1 天前
...~Stable and friendly culture
~Helpdesk Management; Infra & Cyber Project Management
... ... on IT helpdesk and VIP support; 20% IT Service Management, SLA and ITIL best practices... ...nt disciplines
~8+ years in IT Service Delivery with focus on helpdesk and VIP support;...
Job Industry: Information Technology
Position: Service Delivery Manager
Reference No: A - 37
Location:
Job Description:
Own the overall service and day-to-day customer care in the provision of those services
Manage the production service providers t...
...lier goals and indicators
2. Responsible for auditing business supplier management, establishing and continuously optimizing operation management mechanisms, and ensuring that supplier delivery indicators are achieved
3. Have business risk sensitivity, be able to d...
HKD 45k - HKD 55k /月
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a ... ...perations service quality & continuity to IT operations SLAs
Manage the lifecycle of IT incidents and process review to refresh the...
Job Description
• Lead service delivery teams in adherence to ITIL process frameworks.
• Coordinate service desk, helpdesk, infrastru... ...ce scopes and conducting regular assessments.
• Proactively manage resolutions for incidents, changes, and client issues, includ...
...customer relationships and improving our services to maintain customer satisfaction.
• P... ...ay perform administrative tasks, such as managing team performance and checking the qualit... ...anaging budgets, and leading the service delivery team.
• Maintaining positive relations...
Classy Wheeler Limited
香港島
1 天前
...oduction process
Prepare event documentations such as bibles, applications, schedules & risk assessments, etc.
Onsite event management from move-in to move-out
Job Requirements
~6 - 8 years of relevant experience in managing sizeable events
~ Strong knowled...
Classy Wheeler Limited
香港島
1 天前
...re Your Career Takes Flight
Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest... ...bility.
Responsibilities:
Monitor real time operation and service performance of ramp / line maintenance franchisees
Conduct s...
... Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and ... ...me.
Job Purpose:
You will be responsible for managing projects related to Mobile Banking, e-Banking and Digital Tran...
... Safety Card required
Job duty :
~Responsible for the delivery of all Service Desk Support Services to customer according to the Service ... ...a single point of contact for tackling operational issues
~Manage the service delivery team – recruits, hires, and develops t...
Service Delivery Manager (Network Infrastructure) - IC
Client Description
Leading telecom carrier and IT solutions company
Job Description
• Lead virtual teams to effective service delivery based on ITIL process framework
• Coordinate different teams inclu...
Classy Wheeler Limited
香港島
1 天前
Job Duties:
Ensure continuity of IT operations service quality & continuity to IT operations SLAs
Manage the lifecycle of IT incidents and process review to refresh the workflow regularly
Establish strategies for risk mitigation and contingency planning and re...
... This role will be releasingaircraftandpreformingQMSoversightactivitiessitewide.Thismanager will be reporting to a senior quality manager supporting site activities.
Position Responsibilities:
WillmakeAircraftReleasesasaPart125AMTonbehalfofthecompanyandregula...
Responsibilities
1. Responsible Supplier delivery management of audit business undertaken by the department, linking commerce, settlement, internal control, score points and other parties to ensure that suppliers achieve monthly and annual delivery targets 2. In-dep...
Roles & Responsibilities
1. Work closely with the algorithm team , design and formulate a reasonable strategy evaluation index system
2. Continuously iterate and optimize basic strategies for effective advertising, including targeting, bidding, cold start, etc., an...
...eam: -
Responsibilities:
Lead and manage IT projects with business divisions and ... ...sfaction measurements with regard to due services.
Develop detailed project plans and a... ... or Client documentation used within the delivery organization and assume responsibility f...
Main Duties
Manage different orders according to operation procedures and customers (Airbus) requirements
Prepare regular reports,... ...erience in sizable organizations whereas experience in customer service is an advantage
Good communication and analytical skills, deta...