...ered software application.
Key Responsibilities
Analyse requirements and assess detailed solutions options from a system perspective
Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be de...
...ing Manager
Department: Flight Operations (FOP)
To be responsible for engineering work related to visual, hardware, software systems, Defect Management, compliance with regulation & Configuration control of CX Group and third party training devices.
Key Respon...
...estinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position plays a key... ...ord customer feedback in the Customer Feedback and Compensation System in an accurate manner
Accountable for effective use of servi...
HKD 20k - HKD 25k /月
...check for all IT related devices (e.g. IPAD, Concierge computer system, Wifi signal, etc)
Troubleshoot concierge computer system whe... ...machine, QR code scanner, A4 scanner)
Provide onsite end user support including back office on IT related devices troubleshooting, re...
...epartment: Information Technology (IMT)
The Security Metrics Analyst position will blend deep data visualization skill with a strong... ...ally compelling and accurate security reports and dashboards to support Information Security and Risk Metrics, historical data trend an...
... Digital Experience, Brand, Insights and Marketing and Customer Support teams to ensure communications are sent as needed to the right ... ...ords are properly created in Customer Feedback and Compensation System
Ensure service recovery is accurately fulfilled
Support d...
HKD 35k - HKD 45k /月
...proach us to find a right job!
Job Duties:
Perform regular system updates, patches, and upgrades.
Monitor system performance a... ...hnical assistance to end-users, including hardware and software support.
Respond to and resolve IT support tickets and service reque...
...ineer, your major job duties will include:
Conduct technical supports, fault finding, assist the implementation of improvement soluti... ...f all Electrical and Electronic (EE) equipment in the Cable Car System
Coordinate and work with different parties in carrying out a...
...s rules and role category
Prepare and support business case
Maintain regular and ti... ...assess detailed solutions options from a system perspective
Support solution design a... ...experience may be considered as Solution Analyst.
Application Deadline: 22 May 2024
...
... diagrams, etc.
Ensure compliance and support existing and future Software Development... ...el 3 incident supports for in-production systems and manage end user expectations.
Wor... ...l trends.
Provide mentoring to system analysts and promote knowledge sharing on analysi...
...rstands how and how well the business is supported by the IT product or applications in the... ...Provide an escalation point for solution analysts in order to deliver business solutions t... ...evelop new approaches to improve overall system design and/or streamline delivery of pro...
...ctiveness of the Company’s risk management and internal control systems;
Drives/promotes the vision of Group Internal Audit through ... ...internal audit work is required. Providing thorough analysis to support the development of the annual internal audit plan;
Driving c...
...ent operational and managerial role of IT Incident Management / System Change and Service Transition Management / Problem Management a... ...ed procedures. Have aptitude for picking up new technologies to support the end to end Lifecycle for improvement and increase efficienc...
...hifts and for subsequent evaluation by senior management.
To support Flight Dispatch management in the daily administration of the s... ...PACIFIC Flight Operations.
Good knowledge of Flight Planning system operation, database administration and policy setting.
Good ...
...rship management in HK and oeverseas, and developing SAF accounting system. Additionally, the manager also is responsible for reviewing and updating the company's climate-related policies and supporting other initiatives from other teams on SAF as well as capturing oppp...
...artment : PLN - Planning
The job holder is responsible for supporting the Passenger Network Manager in evaluating and refining the C... ...ay Pacific (CX) passenger network on an ongoing basis to drive system wide route profitability.
Key Responsibilities
Review pr...
... over 750 destinations worldwide. Reports To: Head of Customer Support
Department: Customer Care (CCD)
This position is the leade... ...s are compliant with regulatory standards.
Ensuring that the systems, policies, and procedures are fit for-purpose.
Drive for ser...
...ilable at Cathay and working with the COE and business units to support analysis and insights on employee lifecycle, from hire-to-retir... ...of data savvy users
Be an expert user of people data-related systems (e.g. Qualtrics, Core HRIS)
Drive integration and standardisa...
...- Customer Care
The job holder is primarily accountable for supporting the Customer Support Manager Process Improvements to identify ... ...n the Customer Support projects portfolio including Salesforce system enhancements and the transition to a digital dashboard reporti...
...unity.
Reports To: Cargo Digital Manager, Transformation/ Cargo Digital Manager, Transformation and System Planning
Department: Cargo Digital (CDT)
Support the Cargo Digital Manager, Transformation to analyse the needs and identify opportunities for Cargo dig...
HKD 16k - HKD 20k /月
...yees and external stakeholders.
This role is accomplished by supporting and providing inputs to projects on, for example:
Standardi... ... and accurate
Ensure that all employee data is entered into systems in a timely, accurate and consistent manner
Respond and res...
...ssistant Manager Group Safety and Operational Risk Management - Support Services
Department: Group Safety & Operational Risk Mgt
... ...daily operation of the CX City ID Office and the access control system to Cathay City and Cathay House.
Issuance of company ID card ...
...thoring tools.
Key Responsibilities
Work with and provide support to teams within Cathay Academy as well as the divisional stakeh... ... and vendors, and coordinate with internal teams to resolve any system-related issues
Develop effective and engaging storyboards, v...
...the category manager in both catering and lounge categories.
Support the Procurement Manager in the development and implementation o... ...ractices ensuring achievement of quality and cost targets.
Systems and Processes
Work towards the continuous process improvemen...
...lized audits such as IFQP, De-icing as required
Providing QA support for local and overseas heavy maintenance inputs, perform aircra... ...ences and performing Safety Data Analysis for Safety Management System Program
Overseas travel as required by job duty
Acquiring...
...uery resolution and case managing complex queries
# Coach and support the teams in ensuring the employee services processes are in ac... ... resources, legal and operational issues related to Cathay’s HR systems
~ Strong analytical and problem-solving skills
~ Capability...
...hat services procured reflect the best ROI for the business.
Support the category manager in the effective implementation and delive... ...and with good computer skills; knowledge of Ariba e-procurement system an advantage.
Willing to travel overseas as needed.
Fluen...
...l airport network, Customer Care (Customer Contact and Customer Support) and Mumbai Service Centre (MSC) for disruption handling and en... ... major disruptions and implement necessary improvement actions (systems and processes)
Represent Airport Service Delivery in all nece...
...isting strategies are consistently improved and implemented.
~ Using SAP system for spends monitoring, ensuring best practice cost control mechanisms are in place.
~ Assisting and supporting the category manager in carrying out any other relevant duties which may b...
...ical activities. The position requires coordination of critical support functions for the organization including end to end processes. ... ...ate and rationalise demand pipeline for RPA and Case Management System
Drive adoption of RPA within GBS by organizing workshops, co...