Search Results: 68 职位空缺
...e oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports to : Assistant Manager Customer Support
Department : Customer Care (CCD)
The position plays a key role in building relationships with our customers. The role is to ...
... flights, SMSs, emails and/or letters to customers)
Work with the Digital Experience, Brand, Insights and Marketing and Customer Support teams to ensure communications are sent as needed to the right sets of customers promptly
Ensure case records are properly crea...
...tant Manager Cabin Crew Service Excellence (FA)
Department: Inflight Service Delivery (ISD)
The job holder is responsible for supporting the day-to-day Cabin Crew Service Excellence Team administration and operations, with a stronger focus in engagement programme. T...
... the following position: Duties
Reporting to the Electronic Engineer, your major job duties will include:
Conduct technical supports, fault finding, assist the implementation of improvement solutions and incident investigation of all Electrical and Electronic (EE...
... assess detailed solutions options from a system perspective
Support solution design and contribute expertise and detailed knowledge... ...el 3 incident supports for in-production systems and manage end user expectations.
Review the Application Development vendors on ...
...rticipate in all aspects of solution design, implementation and support including Integrated Data Hub (IOD) data modelling, and Extract... ... customer needs; ability to set expectations and understand end user behaviour
Good understanding of technology concepts, trends ...
...s, flowcharts, sequence diagrams, etc.
Ensure compliance and support existing and future Software Development Methodologies
Suppo... ...el 3 incident supports for in-production systems and manage end user expectations.
Work closely and collaboratively with internal...
...ical activities. The position requires coordination of critical support functions for the organization including end to end processes. ... ...ed.
Work in close partnership with GBS operations to educate users on the capability of intelligent automation tools, review and u...
...and conversion rate improvements across our digital channels
Support conversion rate optimization (CRO) strategies and execution acr... ...Analytics or similar
Strong e-commerce background in driving user engagement and conversion across online channels.
Understand...
...(s) to join us.
Responsibilities
~Liaise with the building users on the day-to-day provision of the Services
~Operate and moni... ...her reports for submission
~Coordinate and provide logistical support to the users
Requirement
~1 to 2 years’ experience in fa...
...ers to help develop deliver a seamless customer experience that supports our vision to be one of the the world’s leading service brands.... ...ive requirement collection with different stakeholders, prepare user stories, define acceptance criteria and design test cases
Co...
...bles meets acceptance criteria and provide training to business users if needed
Review workflow and define refinement
Requireme... ...signals, able to translate into user behaviour with use of data support
Strong teamwork and good interpersonal skills to influence s...
...: Customer Relationship & Retail (CRR)
To provide operational support to Non-air Mileage Sales Partnerships team. This role involves ... ...e setup, extension, and termination of codes, create & maintain user accounts, assist in testing arrangements for new partners in th...
...
Drive new features according to customer pain points with the support of data
Understand eCommerce platform capabilities and propo... ...ons to improve customer’s booking experience
Work with IT on user stories, to define acceptance criteria and design test cases
...
HKD 35k - HKD 45k /月
...tionality.
Implement preventive maintenance to avoid system failures.
Provide technical assistance to end-users, including hardware and software support.
Respond to and resolve IT support tickets and service requests.
Troubleshoot and resolve issues related ...
...logy in training programmes.
Key Responsibilities
Provide support to Digital Learning Content Lead and teams within Cathay Academ... ... including organising schedules, managing resources, collecting user requirements and resolving training-related issues
Contribut...
...ent : Information Technology (IMT)
This position will play a supportive role in creating and implementing robust talent development str... ...ployee performance, and skill development
Review and perform user data analytics, ensuring the accuracy and quality of data withi...
..., training, skill set, and mind set transformation.
Lead the user acceptance testing process; develop robust end to end test case... ...ake holders to ensure that all Cathay process /requirements are supported by the new solution design.
Requirements
Tertiary educate...
...etwork serves over 750 destinations worldwide. Reports to: Crew Operations Executive
Department: Flight Operations (FOP)
To support the deployment of flight crew and cabin crew within Cathay and Air Hong Kong.
This is an entry position into crew operations, w...
...erstanding risks and issues and proactively suggesting areas where internal audit work is required. Providing thorough analysis to support the development of the annual internal audit plan;
Driving change within the Internal Audit function including identifying and ...
