Senior Customer Services Officer
全职
hktservice
Your role:
Handle inbound and written inquiries from customers such as policy application status, product information, claims issues, etc.
Work closely with internal and external parties to ensure timely and professional service to customers
Handle and resolve the problem cases independently
Perform any ad hoc tasks as assigned
Requirements:
HKCEE / DSE or above in any disciplines
IIQE Paper 1 & 3 required
Minimum of 2 years' working experience at customer services / insurance industry with at least 1 year in Employee Benefit
Shift duty is required
We Offer:
Performance bonus
Medical and dental insurance coverage
Structured training programme
Clear and excellent career path
Birthday Leave
Staff Discount
空缺职位发布14 天前
您可能感兴趣的类似职位基于香港职位空缺中的Senior Customer Services Officer
- ... spanning over 55 years, our commitment to quality service has been recognized through numerous industry acco... ...esidential properties to a variety of contemporary offices. Responsibilities: Supervise the Customer Service team to deliver excellent services to cust...
- ...onal executive search and recruitment consultants focusing to provide services for recruiting candidates, serving multinational and local companies in Greater China region. Customer Service Officer Job Description Supporting the sales team by responding to custom...
- ...efits Responsibilities ~ Handle daily frontline services including appointment booking and patient enquiry in a p... ... Candidate with more experience would be considered as Senior Customer Service Officer Enjoy a supportive work environment and a range of ...
- ...ing English teacher (NET) recruitment services to its clients. The company serves mo... ...dates to fill the position of Sales & Customer Services Officer. Job Description Provide profes... ...nced candidates will be considered as senior position) ~ Excellent communication ...
- ...nergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage... ... in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standard...
- ...ment opportunities. We aim to be the best choice service provider of total airfreight solutions for customers and cordially invite high caliber candidates for ... ... Job Description The Customer Services Officer (CSO) Trainee Program offers a great opportunity ...
- ...oducts in Hong Kong. Job Descriptions: To handle hotline enquiries regarding HKMCA’s product and services, and conduct post-sales calls; To support customer service centres and handle written reply with respective to customer concerns and requests; To provi...
- ... Hong Kong EV Power Limited is one of the leading EV charging service providers in Hong Kong. We offer one-stop solutions for EV cha... ...siness, we are now inviting a motivated individual to join our Customer Service team. Job Description Responsibilities: Handl...
- ...intenance, and troubleshooting of cabling and SMATV systems. The role ensures reliable service delivery, compliance with technical standards, and timely fault resolution for customers and project sites. SMATV-related installation and maintenance work in Hong Kong is sub...
- ... annuity products in Hong Kong. Job Descriptions: To develop company business by providing life insurance application service to customers at client meetings; To follow up with customer applications and perform other administrative duties as required in the ap...
- ...tion Summary We are seeking a committed and skilled Security Officer to join our 7x24 shift operations team, responsible for evaluat... ...ity guidelines and provide constant support and troubleshooting service to the users by partner with the vendor / supplier Carry out...
- ❶ Customer Service Officer ( Not Responsible for Sales ) ❷ Self-employed Business Consultant ( Revenue Sharing Basis ) All Requirements: HKCEE or equivalent or above; With IIQE Paper 1 & 2 qualification; With relevant working experience. Job Descri...
- ...ent opportunities. We aim to be the best choice service provider of total airfreight solutions for customers and cordially invite high caliber candidates for t... ...xperience Good command of PC knowledge (e.g. MS Office) with fast and accurate typing Shift duties req...
- Officer – Customer Service (Call Centre) Dah Chong Hong, Ltd is a diversified business conglomerate specializing in motor and motor related business and food and consumer products business. DCH has well-established bases and networks in Hong Kong, Macao and mainlan...
- You will contribute to the total customer satisfaction by providing general helpdesk supp... ... as if required ~ Monitor and maintain service quality in accordance to Service Level A... ...e will be considered for the position of Senior Customer Service Executive. Fresh Gra...
- ...ions Management Oversee daily booking processes to ensure accuracy, efficiency, and customer satisfaction. Monitor KPIs related to booking volumes, turnaround times, and service quality. Chatbot Optimization Lead the design and integration of chatbot solutio...
- ...ty Card) · Relevant or similar working experience in ELV, networking or CCTV installation is an advantage · Able to handle basic office tasks, including replying to emails and using Microsoft Word, Excel and PowerPoint · Hardworking, punctual, responsible, and able...
- ... To uphold bank culture Making outbound calls to potential customers Generating sales leads Maintaining accurate documentatio... ... Follow through with related departments to ensure delivery of service commitment to customers Conduct outbound telemarketing acti...
- 主要職責 : 通過多種渠道 ( 電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機 APP 用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求 : 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間 : 星期一至五 09:00 - 19:00 ( 每日 8-8.5 小時一更 ) 星期六 09:00 - 13:00 ( 長短週...
- Internal Job Description You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner. Responsibilities: • Maintain a ...
- Your role Handle customer telephone enquiries and provide resolution in daily operations Support HKT financial services related follow up activities Follow the pre-set proce... ...applications e.g., Internet, Microsoft Office ~ Customer-oriented, Pro-active, wil...
- 主要職責 通過多種渠道(如電話、實時聊天、電子郵件）以及時的方式提供客戶服務，提升客戶的整體滿意度。 以積極、友善和專業的態度解答一般查詢，以及處理投訴個案 通過電話和電子郵件滿足/跟進客戶不同的服務需要 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢、 獨立工作 ~ 工作地點：美孚 ~ 時間：星期一至 日（輪班， 每星期5天工作， 每日工作9.5小時） ~0800 am - 1830 pm 職位要求 中五或以上程度 歡迎...
- ...ding provider of critical administrative services, helping clients invest and operate safe... ...ss. With more than 13,000 experts in 125 offices across 87 jurisdictions—covering 92% of ... ...ocess services analyst firm. Apply Senior Associate - HR & Payroll Services Clo...
- ...on • Provide professional, warm, and efficient counter services to bank customers. • Establish and maintain strong relationships with cust... ...dset. • Proficient in Chinese word processing and the MS Office Suite. • Possess valid HKSI and IIQE qualifications, whi...
- ...esolving issues related to MPF administration through both verbal and written communication. Utilize CRM and other relevant customer service software to track inquiries, manage client interactions, and enhance service delivery. Demonstrate capability in thinking with...
- ...g over 55 years, our commitment to quality service has been recognized through numerous indus... ...al properties to a variety of contemporary offices. Responsibilities: Lead a team to deliver quality handover and customer services for new residential projects C...
- ...record systems. Providing after-sales services and enquiry follow up. Assisting to m... ... with a 1-2 year working experience in a customer service or related field. Good comman... ... Chinese. Familiar in using Microsoft Office (Excel, Word, and PowerPoint). Strong...
- ...luding budget preparation and control, service standard and property maintenance, etc... ...uilt a strong reputation for excellent customer service with stringent quality managem... ...rm commitment to excellence to fill the post of Property Officer / Senior Property Officer.
- ... by Supervisor Requirements Form 5 / HKDSE or above Good interpersonal and communication skills Preferably with customer service experience Basic computer knowledge Part-time applicants are also welcomed Working hours & Location Working Loc...
- Responsibilities: Handle counter transactions and provide quality services for customers Engage in business promotion activities Requirements: With at least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathem...
您想收到更多职位空缺吗？
订阅并接收与Senior Customer Services Officer类似的职位空缺。第一个申请！
