...channels, identify improvement areas and provide suggestions to enhance customer experience
Review scripts on digital and human assisted channels, and create new scripts for new call flows/functions whenever needed
Review feedback from internal and external custom...
...orldwide. Reports To: Membership Marketing Manager
Department: Brand, Insights & Marketing Communications
The Assistant Manager, Member Marketing is responsible for... ...mpany updates – such as the CEO newsletters, product launches, partnership news and offers etc. –...
...ining, CPR, Food Safety Handling, OSHA, Property Emergency etc
~Oversee the selection of all internship trainees
~Oversee the Management Development/ Lead / Get On Board Program. Ensure participants receive the appropriate hotel and company orientation, understand p...
...dependently
Good command of spoken and written English and Chinese
Applicant with less experiences will consider as Assistant Hygiene Manager
Interested parties, please send your resume with current and expected salary to :
Talent & Culture Departme...
...er of the oneworld global alliance whose combined network serves over 750 destinations worldwide. Reports to : Passenger Network Manager
Department : Planning
The job holder is responsible for supporting the Passenger Network Manager in evaluating and refining...
...troduction
Reports to: IT Procurement Manager – IT Services
Department: APD - Procurement & Aircraft Trading
As an Assistant Manager, you will have the opportunity to... ...solution offerings, future market trends, product alternatives, new business models, etc. M...
...rldwide. Reports To: Digital Experience Manager – Holidays
Department: Digital Experi... ... This position will involve working as a Product Owner of Holidays Platforms. The success... ... overall digital experience strategy and assist the Holidays Manager in defining the roa...
...stinations worldwide. Role Introduction
Reports to: Airports and Ground Services Procurement Manager
Department: Procurement & Aircraft Trading (APD)
The Assistant Manager , Airport & Ground Services Procurement will be responsible for conducting supply market...
...network serves over 750 destinations worldwide. Reports To: Digital Experience Manager - Travel Shopping
Department: Digital Experience (DEX)
The job holder will act as the product expert to make a positive impact to our members/ customer across Cathay’s online...
...ork serves over 750 destinations worldwide. Reports To: Digital Experience Manager –Travel Shopping
Department: Digital Experience (DEX)
The job holder will act as the eCommerce product owner ensuring initiatives, deliveries can improve customer experience and f...
...s worldwide. Role Introduction
Reports to: Customer Journey Manager Disruptions
Department: Airport Service Delivery (ASD)
Th... ...
Identify sentiment about concurrent flight disruption and CX product or services
Coordinate appropriate handling of identified is...
...nsibilities
Ideate, advise and support the leadership on new product/programme development with partners, including programme design... ...th partners on commercial terms to maximise company’s benefits, manage and resolve contractual issues with partner
Initiate, design...
...work serves over 750 destinations worldwide. Reports To: Cabin Crew Service Excellence Manager (BC)
Department: Inflight Service Delivery (ISD)
The job holder will:
Assist CCSEM to lead, engage, enable and set our cabin crew up for success to deliver service e...
...ined network serves over 750 destinations worldwide. Reports to: Brand Manager
Department: Brand, Insights & Marketing Communications (BIM)
We are looking for an exceptionally talented Product Designer, brimming with creative energy and passion for good design.
...
...nsible for driving the implementation of Phase 1 virtual reality technology in the inflight services training programmes. The assistant manager will collaborate with various stakeholders, including instructional designers, subject matter experts IT & Digital Teams, and...
...rkets, or segments with heavy emphasis on proactive solicitation and account saturation
Partners with counterpart to effectively manage the business opportunity
Identifies, qualifies and solicits new business to achieve personal and property revenue goals
Focus...
...rates knowledge of job-relevant issues, products, systems and processes
Executes annu... ...ions.
Partners with property Revenue Management to verify correct offer loading, verify... ...keting and Communication Partnership
Assists in the development and execution of the...
...ourage you to explore careers with Sheraton.
Job Summary
Assist in developing the annual plan (such as Business Plan and Budge... ...achieve revenue and meet sales budget.
Develop and maintain productive relationships with customers.
Assist in developing pricing ...
... Reports To: Deputy Simulator Training Manager
Department: Flight Operations (FOP)... ...ic Approved Training Organisation.
To assist in ongoing logistical and administrativ... ...g devices to ensure sustained long term productivity and staffing levels as well as to prepa...
Shui On Properties Management Services Limited, a member of SOCAM Development Limited is one of the full members in Hong Kong Association of Property Management Companies. With extensive experience and strong track record in the property and facilities management in Hon...
...ns. When disruptions occur, he/ she will manage and coordinate with key stakeholders on ... ...ion management components of the Airport Product and Service Delivery Manual suite
Acc... ...bility and protection flight options.
Assist in the coordination with the airport net...
...vices (GBS)
The Intelligent Automation Manager will play a key role in ensuring the GBS... ...working group streams.
This role will assist in driving responsibility for shared ser... ...luding CMS and RPA Service Acceptance
Production of KPI/Metrics and Management reporting....
...onsibilities:
Provide full spectrum of secretarial and clerical support to the team
Organize and participate in meetings, and assist in post-meeting follow up
Perform any administrative duties assigned by supervisor
Assisting with the coordination and planni...
HKD 20k - HKD 70k per month
...plines of branding, customer experience, marketing, digital and product design.
We are looking for a highly strategic creative leader to join our team. In this role, you will be responsible for managing a team of creatives; guiding and inspiring them to create excit...
...ead of Internal Audit
This position will be responsible for managing a team in carrying out internal audit assignments across the C... ...endations implementation status), as well as managing teams of assistant managers and/or internal auditors to deliver work and working ...
...s worldwide. Reports To: Group Quality Manager - Ground
Department: Group Safety &... ...onal Risk Mgt (GSR)
# Responsible for assisting the Group Quality Manager - Ground with... ...t during any external audit process and production of the conformance report for CGO & GRH...
...
Evaluate SAF sustainability performance of SAF projects and products of Cathay and its partners.
Responsible for sustainability ... ...hly matrixed organisation; demonstrated experience in conflict management and multi-task capability
Knowledge of climate change, sust...
...of our business and services, allowing the company to maintain productive relationships with over 10,000 suppliers globally, whilst adhe... ...key/high-risk suppliers.
Enable the company to identify and manage third party risks and opportunities related to sustainability ...
...urage you to explore careers with Sheraton.
Job Summary
Manages full spectrum of office administration functions.
Prepare me... ...the department including purchasing and payment of invoices.
Assists in planning and executing department projects (either in-house ...
...o implement effective measures to prevent greenwashing.
Develop and manage the sustainability communications calendar, based on key initiatives and project milestones, and to coordinate production and communications efforts with relevant communications teams.
2. Su...