SW8588 |11 Dec 2023 Helpdesk Support Engineer
Provide frontline helpdesk support on IT-related issues through omni-channel. and log cas... ...equired.
Coordinate with internal and external parties.
Assist in performing any other IT duties as assigned by supervisors....
SW9859 |03 Sep 2019 System Support Engineer
Perform server administration including system setup, backup & restore and upgrades
Responsible for system troubleshooting and performance tuning
Install new software releases, evaluate and install patches and resol...
SW8085 |27 Nov 2020 Technical Support Engineer
Provide technical support, incident handling and service improvement services and advice to client on system components of the system
Perform installation, configuration, administration and troubleshooting
Handle...
SW8559 |25 Sep 2023 Deskside Support Engineer
Provide helpdesk and technical support for internal users on: Desktop hardware, Software, MS Windows, Office, Outlook and networking.
Setup and configure desktop or networking devices and provide technical support.
...
Dedicated resource to provide IT support for all VIP users of customer in Head office .
Support all kinds of incidents reported by VIP staff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparatio...
SW9316 |26 May 2017 Desktop Support Engineer (bank)
Responsible for the end-user support
Installation / removal / change of software and hardware peripherals
Hardware and software troubleshooting
Follow-up with other agreed service providers and hardware/s...
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support)
Provide on-site technical support for both software and hardware to VIP client
Physically set up computers and software system installation
Support Market Data (Bloomberg, Reuters) and in-house develo...
SW8643 |06 May 2024 Deskside Support Engineer (18-21K)
Provide technical support and troubleshooting to end user on both hardware, soft... ...s on: Desktop Software, MS Windows, O365, Office, Outlook.
Assist in development and implementation of IT guidelines and proced...
SW8642 |29 Apr 2024 Deskside Support Engineer (23-28K)
Provide technical support and troubleshooting to end user on both hardware, soft... ...sically set up computers and software system installation.
Assist in development and implementation of IT guidelines and proced...
Job Title: Senior IT Support Engineer, Listed Conglomerate
About our client
Our client is a listed conglomerate with the HQ in Hong... ...rform IT project design, management, implementation, etc.
Assisting with the IT managerial tasks, such as SOP drafting, document...
Our client is seeking for multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects on IT support area and experiences in Microsoft Office 365 is a definite advantage.
JR-0385
Responsibilities:
Provide te...
SW9821 |16 Jul 2019 IT Support Engineer (In-House)
Provide technical support to office users
Trouble shoot PC related software / hardware problem
Monitor internal application, security, infrastructure systems performance
Coordinate with external vendors on...
SW9317 |26 May 2017 Helpdesk / Desktop Support Engineer (Retail)
Responsible for the end-user support on Windows OS and applications
Installation / removal / change of software and hardware peripherals
Hardware, PC software and network troubleshooting
Foll...
SW9789 |14 Jun 2019 Deskside Support Engineer (Various Vacancies)
Provide professional technical support and solution to internal users to ensure smooth operation
Trouble shoot / maintain PCs and Office IT equipments such as Printers and IP Phones
Install / u...
...Job Descriptions:
Provide stakeholders with day-to-day IT support services in the Asia region.
Be responsible for endpoint d... ..., Problem, and Change Management.
Work with cross teams to assist in improving system healthiness, quality and stability.
Co...
...re deliverables meet user requirements.
• Provide application support services for enterprise systems within agreed service level.
... ...nts to collect, identify and analyze business requirements.
• Assist in execution of all kind of testing and provide accurate testin...
Application Support Engineer, Shift Duty Required
Job Title: Application Support Engineer, Shift Duty Required
About our client
Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an Application Sup...
Job Description
• Provide technical support during the sales process in collaboration with the sales team
• Provide after sales ... ...least 1 years relevant working experience as technical support engineer in networking and/or wireless
• Knowledge in HTML, SQL and I...
SW8637 |10 Apr 2024 Deskside Support Engineer (18-25K)
Provide technical support for internal users on: Desktop Software, Mac, PC, MS W... ...es and report to line manager or supervisor on the issues.
Assist in development and implementation of IT guidelines and proced...
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred...
Job Description
• Support newly migrated users on Windows 10 and Office 2016
• Contribute to Win10 knowledge base and support procedures
• Capture and Record problem details from help desk customers.
• Prioritize and schedule problems. Escalate problems (when r...
...twork service solutions provider
Job Description
• Maintain system, servers, networks, security equipment
• Provide on-site support in installation, repairing and preventive maintenance to customer
• Responsible for installing, troubleshooting and maintenance ...
...Hong Kong
Job Description
• Responsible for the Pre-sales support
• Provide tender proposal preparation
• Gather user requir... ...jects.
Job Requirements
• University graduate in computer engineering or related disciplines
• 2-year experience on pre-sales/cons...
SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K)
The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.
Fulfill all contract scope and ensure sure all overcharges have been arrange...
...rding to business requirement
• Closely work with end-users to perform SIT, UAT, Production rollout and post-implementation support
• Assist in developing standardized architecture for new business and application system
Job Requirements
• University degree in ...
...person to fill the position.
Job Duties
Provide technical support services to internal team on areas including mails systems, Act... ...form daily system administration and problem troubleshooting
Assist in hardware and software upgrades and system performance tuning...
...naging and operating the Reliability team to provide technical support to our retail stores all around the world, round the clock.
... ...in live chat to gather necessary details and provide top-notch assistance. You’ll also be communicating with other internal team members...
...ct configuration change, documentation and provide maintenance support for customer’s infrastructure and system
• Provide technical... ...roject implementation and managed service
Technical Support Engineer
Responsibilities
• Handle customer calls
• Investigatin...
SWC8626 |06 Mar 2024 Helpdesk Support Engineer (Banking, 20-25K)
Receive and solve IT related inquiries from users through phone and em... ...indows, mobile devices, and hardware/software maintenance.
Assist in ad-hoc projects as assigned.
~***Immediate Available...
SW8619 |20 Feb 2024 Helpdesk Support Engineer (Overnight) (18 – 23k)
Provide frontline helpdesk support on IT-related issues through om... ...equired.
Coordinate with internal and external parties.
Assist in performing any other IT duties as assigned by supervisors....