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- ... to both internal and external callers; Provide standardized guest services as a team, and maximize other revenues via telephone calls; Achieve the highest possible guest satisfaction by processing all calls, information and related services with courtesy & effic...
- ...nal teams. Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing interna... ...related working experience in hotel industry, preferred in call center ~ Good command of both written and spoken in Cantonese, Engli...
- ...those around you, we encourage you to explore careers with Sheraton. Job Summary Supervise the performance of At Your Service Agents assigned to each shift especially on the telephone manner, technique and accuracy; Constantly check and update the information, ...
- ...our Path Begins Here. Job Summary Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction Handle guests' inquiries in a professional and timely manner...
- ...olve complaints Job Requirement: DSE or above with strong team leader experience Team management experience, banking or call center experience is preferred with 1 - 2 years in management level Self-motivated, aggressive and result-oriented Enjoy discover...
- ... homely setting of sophisticated design and consistent top-quality service. We entrust you as our F&B Reservations Officer - Call Center (Part Time) to drive growth and account successes. What will you do? Maintain comprehensive and accurate booking records i...
- ...d Occupational Retirement Schemes Ordinance (ORSO) enquiries through hotline, digital channels, and in-person service. Handle call center operations and provide face-to-face customer service. Process transactions such as fund transfers, withdrawals, and scheme co...