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- About Our Client Our client is a leading Hong Kong bank with a growing call centre in Island East. You will handle warm outbound calls to existing customers only (no cold calls), promoting personal loan and other banking solutions with full product and compliance tra...
- We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Assistant (Call Centre / Hotline). Responsibilities Operate and monitor systems in the Control Room, including CCTV, access control, and alarm ...
- Responsibilities: ~ Handle incoming calls from customer hotline ~ Reports problems, potential crisis and complaint to supervisor... ...system and documentation ~ Provide any ad hoc support in Call Centre ~5-day work week Requirements: Post-secondary educ...
- ...mong its staff members. Responsibilities: Handle incoming calls from customer hotline for banking and credit card enquiries and... ...s and bank's interest Provide administrative support in Call Centre Conduct warm calls to existing customers for follow-up and r...
- ...erfront and adjacent to the Hong Kong Convention and Exhibition Centre, the 861-room Renaissance Harbour View Hotel Hong Kong enjoys p... ...f contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfac...
- ...sts and inquiries Receive all in-house and outside telephone calls and emails, process requests professionally and correctly Be... ...ssues Be familiarized with the handling of equipment in Call Centre Perform any ad hoc duties as assigned by the superiors Re...
- ... Handle escalated customer inquiries and complaints, providing effective solutions and maintaining service quality. Oversee call centre / hotline operations, ensuring smooth communication flow and accurate referral of cases to relevant departments. Maintain acc...
- ...nd regions. The Assistant Manager / Manager, Business Service Centre is responsible for delivering high-quality and proactive customer service through multiple service channels, including inbound calls, outbound calls, and email. The role involves handling customer ...
- ...nt customer servicing at our service hotline Handle incoming calls including appointment arrangement, resolving customer enquiries... ...ears working experience in customer service, experience in call centre is an advantage Strong passion in serving customer Good c...
HKD 22,000k - HKD 24,001k per month
...hange. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre. In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group ’s Vision: Wor...- Officer – Customer Service (Call Centre) Dah Chong Hong, Ltd is a diversified business conglomerate specializing in motor and motor related business and food and consumer products business. DCH has well-established bases and networks in Hong Kong, Macao and mainla...
- ...n ever before. Job Responsibilities ~ Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction Requirements ~ Hotel school graduate with Higher Diploma...
- ...aneous impression, and think out of the box will enjoy this role. Key Responsibilities Welcome to the core of what being a Call Centre Attendant is all about! Here's the quick lowdown on what you'll do day-to-day: Process all incoming and outgoing calls accu...
- ... 薪金: 底薪+佣金+達標獎金 (月入可達$20,000 - $35,000或以上) 工作時間： 5天工作, 星期一至五 （每月其中一個星期六需要工作半天）, 銀行假期 工作地點： 銅鑼灣 工作範圍: ~***不需要cold call*** 負責聯絡現有會員推廣美容療程或健身服務 安排客戶預約療程 負責電話推廣及處理客戶查詢 要求: 兩年或以上相關工作經驗 (曾從事美容或健身行業者優先考慮) 良好電話溝通技巧、積極主動、工作勤奮 待人熱誠有禮及良好溝通...
- 工作職責 主要職責: -處理客戶投訴及查詢 (沒有推銷成份) -透過電話 / 電子郵件 / 實時聊天 及時作出解答，提升客戶的整體滿意度 -遵守所有監控和服務規定，確保熱線運作順暢 職位要求: -無需相關經驗、歡迎轉職人士 -中五或以上程度 -歡迎應屆畢業生申請 -良好的粵語、基本英語和普通話 -懂得中英文輸入法 -具備一年或以上處理客戶投訴經驗(零售、餐飲、酒店等行業) 可獲優先考慮 工作地點：荃灣 工作時間及待遇： -星期一至五 09:00 - 19:00 (每日8-8.5小時一更) -星期六 09:0...
HKD 18,000k - HKD 22,001k per month
...進客戶之要求 準確地記錄有關資料及部門文職工作 分日班、夜班、需輪班於公眾假日工作，每月基本值班日18天 Work duty: Process monitoring alarm information Answer customer calls, handle inquiries and follow up customer requests Accurately record relevant information and handle administrative and clerical ...- ... Our client is a well-known consumer electronics products company, they are currently seeking for a Customer Service Associate – Call Centre to join their team. Customer Service Associate – Call Centre (5-day work) RESPONSIBILITIES ~Resolve customer complaints and c...
HKD 19,000k - HKD 22,001k per month
...rofessionalism as well as an ability to develop enduring, effective working relationships. Contract Customer Service Officer (Call Centre) – Non-Sales Banking Job Description: Conduct Outbound/Inbound calls and provide administrative support to Conservation...- 透過電話向新舊客戶講解公司的產品 主動為客戶推介公司的最新服務及產品 接聽客人來電以解答客人的查詢，當中包括：貸款申請、訂單跟進、審批結果等… 為客人提供最新的貸款優惠及市場資訊 如客人有興趣申請貸款，可安排客人上公司辦理手續 主動建立和保持良好的客戶關係，時刻為客人提供專業意見 Requirements HKCEE / HKDSE 程度或以上, 資歷架構級別Level 2 最少有兩年以上的電話銷售經驗、門市零售經驗或顧客服務經驗 如無經驗...
HKD 15k - HKD 20k per month
... Summary Our client is recruiting operator(s) for their data-centre in Hong Kong, to sustain the growing number of large-scale IT pr... ... and online systems • Record equipment problems, place service call and monitor the repair • Prepares problem reports and other op...- ...ints to supervisors for service improvement Conduct outbound calls to follow up on customer cases Record follow-up items in log... ...KDSE Graduate or above With Insurance Company / Banking Call Centre experience preferred Having passed the IIQE exam will be an ...
- ...k to students and parents. · Operate the daily functions of a centre and maintain sustainable growth. · Manage and enhance the ove... ...e center operation to best cost efficiency. · Handle incoming calls and inquiries in a professional manner and follow-ups. Re...
- The Job ~ Client: The Call Center of a Premium Vacation Club ~ Position: (Assistant) Call Center Manager ~ Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evalua...
- ...ey. New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us. Responsibilities Handle phone calls and respond to guests' inquiries in an efficient and courteous tone Ensure proper working condition of the telephone switchboard...
- ...dback & complaints, to creatively work out a solution while winning guests’ trusts From handling all in-house and outsider phone calls to mastering different communication channels to ensure guests’ requests are promptly and professionally handled Streamline comm...
- ...ties: Oversee and manage the day-to-day operations of contact centre Manage regional contact centre teams for cost efficiency and ... ... experience in contact centre operation with at least 5 years in call centre management Strong knowledge of contact-centre platform...
- ...inment district, Tsim Sha Tsui, Kowloon. We invite applications for the following position: Responsibilities: Answer telephone calls professionally and offers / handles any assistance required on all telephone related services, such as morning call service. Ensu...
- ... located in shopping districts and close to business convention centres. In addition to hotel operations, the Group also operates a tra... ...nal teams. Responsibilities Handling all incoming telephone calls related to guest request, enquiries and etc. Placing interna...
- UMP Healthcare Group, established in 1990 and listed on HKEX (722.HK), is a leading comprehensive healthcare service provider in Hong Kong. Operating under the brands UMP, UMP+, ProCare, and other affiliates, we provide a wide range of services including family medicin...
- Our Hotels Sheraton & Four Points by Sheraton Hong Kong Tung Chung consists of 2 hotels and it is conveniently located in Tung Chung with close proximity to Tung Chung MTR Station, shopping mall, Ngong Ping Cable Car Terminal and Disneyland. Only ten minutes from Hon...