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- Your Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. To work closely with voice ...
- Job Responsibilities Handle incoming enquiries via calls, chats and emails in a professional and polite manner Ensure high lev... ... Requirements Minimum 1 year of relevant experience in call centre / healthcare preferred Proficient in spoken English, Cantone...
- Responsibilities: Responsible for the management of the bank's CS hotline team Improve service quality and call connection efficiency. Handling major or difficult customer issues and establishing good communication and cooperation with partner units. Responsi...
- ...ese and English • Experience in retail sales or customer service in the luxury /high-end goods domain, or • Experience in contact centre/e-commerce related activities • Customer service and sales-oriented • PC literacy, experience with e-Commerce and CRM tools are a...
- Responsibilities and Duties: Operational Efficiency Ensure smooth and efficient daily operations at the Cash Processing Center (CPC) Be familiar with all operational procedures and ensure strict compliance Brief staff daily on work schedules and assign task...
- ...ructions, enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers through inbound and outbound calls Provide after-sale services to d...
- ...bsite for details. Job Responsibilities Provide 7x24 data centre operation support (but 3-4 working days per week) Provide 1s... ...d have supervising experience will consider to be Data Centre Supervisor ~ Hong Kong SAR Permanent work rights. Benefit: Year...
- ...AT HOPEWELL HOTEL 於合和酒店 展 開事業新里程 Front Office 客務部 Call Centre 客戶服務部 Call Centre Officer 客戶服務主任 Call Centre Officer (O... ...ernight) 客戶服務主任 (通宵班) Executive Club 行政酒廊 Executive Club Supervisor 行政酒廊督導 Executive Club Officer 行政酒廊主任 Concierge 禮賓部 C...
- ...erfront and adjacent to the Hong Kong Convention and Exhibition Centre, the 861-room Renaissance Harbour View Hotel Hong Kong enjoys p... ...f contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfac...
- Your Path Begins Here. Job Summary Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction Handle guests' inquiries in a professional and timely manner...
- ...arding and meaningful career journey. Job Responsibilities: Support customer service hotline by handling inbound and outbound calls for cardholders’ requests, enquiries, complaints and card promotion in a professional and timely manner Deliver consistent quali...
- Sports Centre Supervisor - Preferably possess certificates in First Aid, Swimming Coach and Fitness Instruction - Assist in PE lessons, Swimming Gala, Athletics Meet and other sports activities - Lead sports teams to participate in inter-school competitions - ...
- ...The Job ~ Client: The CS Hotline of a renowned Airline ~ Position: Customer Service Supervisor / Customer Service Executive ~ Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiri...
- Assistant Officer - Call Centre Working hour ~5 Days work per week ~9am to 6pm Working location ~Kowloon Bay We offer competitive salary, discretionary bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff...
- “Fast Retailing” – Our company name incorporates our passion to provide customers with the products they want swiftly and smoothly. At Fast Retailing we are striving to improve people’s lives by changing society for the better, through the value of clothing and positive...
- About Your Role: Handling inbound phone calls, digital tickets, live chats and emails from our customers in contact centre Providing high quality service to our customers and help resolve their queries at first contact where possible Processing customer’s requ...
- Contract Customer Service Advisor (Call Centre) – Insurance, Non-Sales From ASAP - Mar 31 2026. ~ Basic Salary $16,500 - $18,000/month ~ Attendance Bonus + Gratuity Bonus ~ Working location: San Po Kong ~ Monday - Friday, 5 days per week. ~9 am - 6 pm (9 h...
- Job Summary Supervise the performance of At Your Service Agents assigned to each shift especially on the telephone manner, technique and accuracy; Constantly check and update the information, messages written on the wyte-board; Ensure the information of VIP gu...
- ...currently they are seeking talented Customer Service Advisor (Call Centre) to drive their business. *Welcome Fresh Graduate candidates... ...Claims Reports problems, potential crisis and complaint to supervisor for service improvement Maintain good customer relationshi...
- 工作職責 工作職責： -處理客戶來電諮詢的各種銀行產品 -處理客戶對產品諮詢/服務的請求 -根據任務要求為團隊提供行政支持 -合約有效期限至2025年12月，可延長 要求： -高級文憑或以上 -歡迎具有相關客戶服務和熱線經驗的應屆畢業生 -良好的溝通技巧和電話禮儀 -注重細節，以客戶和服務為導向 -流利的英語、普通話以及廣東話 -需要中文輸入法
