Kerry Coffee (Hong Kong) Limited (‘Kerry Coffee’) is an establishment of Kerry Logistics Network Limited (‘Kerry Logistics’; Stock Code 0636.HK), to extend its business into the trading of coffee and related products, as well as to further deepen its partnership with Italian coffee group illycaffè (‘illy Coffee’).

Kerry Coffee is the sole distributor of illycaffè’s complete product range in Hong Kong and Macau, for HORECA, Office Coffee, Modern Trade, and Ecommerce. Embodying the distinctive coffee culture in Italy, illycaffè is one of the world’s most global coffee brands. Kerry Coffee will provide total logistics solutions, sales, and marketing to ride on the flourishing coffee culture in Hong Kong and Macau, solidify the market position of the illy brand and establish Kerry Coffee as a major player in the coffee market.

Responsibilities

Managing daily E-commerce operations and related matters
Provide exceptional daily customer services, ensuring customer satisfaction through effective communication and prompt issue resolution
Manage Shopify e-store and other E-commerce platform operations including but not limited to enquiry answering, inventory management, and order fulfillment monitoring
Prepare reports and presentation in a timely manner
Develop and execute marketing & sales plans to increase brand exposure
Create, plan and execute social media/ E-commerce campaign projects
Learn & execute all aspects of E-commerce activity and digital media campaign executions across different channels
Support content development, creative writing and graphic design across different social media channels including Facebook, Instagram, YouTube, eDM and blog etc
Assist in managing day-to-day daily operations, administrative tasks, and additional ad hoc duties as assigned

Requirements

Higher Diploma in Business Management or related disciplines with 2 years’ of relevant experience, exposure in coffee / beverage industry is preferable
Strong communication, good organizational and time management skills
Proficient in Microsoft applications, especially with advanced Excel skills
Proficiency in spoken and written English and Chinese
Knowledge in SAP Business One is an added value
Candidate with less experience will be considered as Officer - E-commerce

If you have the energy and qualifications to add to our velocity, Please visit Kerry Logistics Network Company Webpage to apply or send your CV with your present and expected salary to Human Resources & Administration Department by clicking Quick Apply.

(We are an equal opportunity employer and welcomes applications from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants maybe considered for other suitable positions in Kerry Logistics Network Limited. All personal data of unsuccessful candidates will be destroyed.)

Senior Officer - E-commerce