...Responsibilities:
~Design and review omni channel end-to-end customer journeys using Design Thinking, identify pain points, moments ... ...eview on user experience and customer communications prior new product / service launch to ensure meeting of standards
~Collaborate...
...re your potential with us. Job Responsibilities
Provide professional advisory, trainings and coaching to Customer Relationship Manager on insurance products.
Manage designated branches and drive those branches achieving targets on insurance business.
Conduct ...
...er of the AXA Group, prides itself on serving over 1.3 million customers [1] in the region. In addition to being the #1 global Property... ... Responsibilities:
Be key resource of the team in devising product solutions to support company's goals in providing customer-cen...
...ge and services worldwide
~Support other functional departments e.g. stores, e-commerce, after sales team by providing excellent customer service in respect of the Group standard and guidelines
~Keep all internal & external up to date of Call Center activities accor...
...s in Hong Kong, Taiwan and China branches, we offer professional one-stop mortgage service and innovative solutions to satisfy our customer’s financial needs. We are committed to maintaining the first-class service and high standard of excellence. At its foundation are ...
HKD 15k - HKD 17k per month
...ping, Shipping, Clerical, Administration, Banking & Finance, Sales & Marketing, Logistic, Information Technology, Quality Control, Customer Service, Training & Development.
DSE or above, 1 year or above clerical/customer service/sales experience. Responsible to assis...
...best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and i... ...ips through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
Proactive ...
HKD 50k - HKD 80k per month
Excellent opportunity for seasoned candidate who is pursuing a career advancement as a Head of Customer Service within the insurance space.
Client Details
Our client is a European based risk solutions and emergency service provider, they are a market leader in th...
Responsibilities:
Responsible for contacting the existing customers to identify the reasons of policy termination and lapsation and provide feasible solutions to retain the policies (No cold call is required)
Provide follow up services to customers for policy ret...
Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way
Promote loan refinance service to existing customers
Explore business opportunities with existing clients proactively
Devote accou...
...tration
~Handle patient enquiries in a professional manner via phone calls, emails
~Cooperate with other team members to solve customer requests and problems efficiently
~Maintain a high level of customer satisfaction
~Follow up and liaise with relevant parties ...
...rganisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal... ...n these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region...
HKD 20k - HKD 30k per month
...t is a well-known insurance firm. They wish to hire a talented Customer Service Representative to join their team.
Client Details
... ...enhance the frontline employee's customer servicing skills and product knowledge
Ensure the operations and activities in accordanc...
HKD 50k - HKD 100k per month
The Senior Manager is responsible for delivering quantitative customer insights to Sales & Marketing teams' so that decisions can acc... ... the role is understand the various customer segments, enhance product proposition, review customer experience and life cycle managem...
HKD 20k - HKD 35k per month
Our client is seeking a highly skilled and motivated Senior Product Marketing Executive to join the dynamic team. As a Senior Produc... ..., and revenue growth.
Conduct market research to understand customer needs, market trends, and competitive landscape.
Collaborat...
HKD 15k - HKD 40k per month
...tunity to join a European Pharmaceutical MNC as their (Senior) Product Specialist!
Your new company Our client is a well-known Europ... ...xcellent professional relationships with internal and external customers
Ensure effective implementation of sales and marketing stra...
Product Head, Retail Loans Product (Bank)
Sound consumer lending product strategy
Good product marketing skills
Strong peopl... .... In addition, you will suggest product insights for improving customer journey to maximize business profitability.
The successf...
As an established property management company and a member of the public-listed Allied Group, we are now looking for the right candidate to fill the following position:
~ F.5 or above
~1 year's relevant working experience
~10 hours work
~ Possession of a valid ...
...ributor enquiry on aspect of Underwriting, Policy Administration and Claims.
Provide excellent end to end service with positive customer mindset.
Manage large amounts of inbound and outbound calls from sales channel in a timely manner, including counter service if...
...nd consistently high standards, we have become one of the most recognised and respected recruitment brands in the world.
Focus on product training
Experience in premium beauty brands
Client Details
My client is a well known beauty distributor in Hong Kong and...
HKD 50k - HKD 100k per month
...ch, and sustainability. The firm is looking for an experienced Product Development/Management professional to lead the development an... ...gmented products into a seamless platform that enhances online customer experience.
Client Details
Our client is a leading confe...
Our client is a reputed eCommerce platform with 150,000+ followers. They are hiring an additional Customer Service Assistant to provide excellent customer service by addressing inquiries, offering information on our services, and resolving issues and complaints through ...
...s for the best experience of financial printing/documentation. Leveraging innovative technology, industry expertise and meticulous customer service, Cre8 offers signature services from Stock Exchange-complied (HK/SNG/LSE/SEC), print-on-demand annual report, ESG-complied...
Responsibilities:
Handles customer inquiries from different incoming channels e.g. phone, email, letter, digital media etc timely and tactfully
Provides customers with accurate product and policy service information
Maintains and improves quality results by a...
HKD 16k - HKD 18k per month
...t processes and extensive database that we are continuously developing.
Responsibilities:
Handle customers' enquiries and requests
Promote the right products as per customers' needs
Provide after sales service / advice to customers on company products
Pr...
...~ 出色的人際溝通、關係管理和組織能力；
~ 極強的邏輯思維，學習能力強、數據敏感度高；
~ 有加密資產行業領先公司工作經驗的優先；
~ 流利的英文和普通話。
【Job Responsibilities】
Responsible for the product design of crypto asset and derivative trading, including middle-end and back-end services, user experience and exploration of new ...
...ndently and as part of a team with cross-functional stakeholders
~ Excellent relationship-building and networking skills, with a customer-centric and sales-driven approach
~ Good command of both English & Chinese is essential.
What you'll get in return
Compe...
...n the Central Business District. We are committed to delivering a comfortable, efficient, safe and premium working environment to customers. Our dedicated professionals strive to ensure customer satisfaction by promptly addressing their needs and concerns. We are invit...
...rganisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal... ...n these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region...
HKD 50k - HKD 100k per month
...cial services firm dedicated to providing innovative financial products and services to individuals and businesses, helping them achie... ...operations, to deliver exceptional lending solutions that meet customer needs and drive business growth. Your expertise in product dev...