...rtment
Job Functions: Strategic Planning, Project Management
Responsibilities:
~Design and review omni channel end-to-end customer journeys using Design Thinking, identify pain points, moments of truth and areas of opportunity
~Advocate journey thinking and e...
...ge and services worldwide
~Support other functional departments e.g. stores, e-commerce, after sales team by providing excellent customer service in respect of the Group standard and guidelines
~Keep all internal & external up to date of Call Center activities accor...
...s in Hong Kong, Taiwan and China branches, we offer professional one-stop mortgage service and innovative solutions to satisfy our customer’s financial needs. We are committed to maintaining the first-class service and high standard of excellence. At its foundation are ...
...elivery quality software development and maintenance services in accordance with the Software Development Life Cycle standard. The Analyst Programmer performs internal software development work such as major enhancements to a specific module of a core system, and the d...
...rganisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal... ... a high calibre professional to join our team as an Actuarial Analyst, HSBC Life .
Principal responsibilities
Support Senior ...
HKD 15k - HKD 17k per month
...ping, Shipping, Clerical, Administration, Banking & Finance, Sales & Marketing, Logistic, Information Technology, Quality Control, Customer Service, Training & Development.
DSE or above, 1 year or above clerical/customer service/sales experience. Responsible to assis...
...olution designers and developers and/or the business users
~Document fact-findings and results, design new process for delighted customer experience (CX) and specify system changes
~Engage in vendor selection/ evaluation, supports the preparation of product / vendor...
HKD 50k - HKD 80k per month
Excellent opportunity for seasoned candidate who is pursuing a career advancement as a Head of Customer Service within the insurance space.
Client Details
Our client is a European based risk solutions and emergency service provider, they are a market leader in th...
... Bank , an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is a... ... years or more working experience will be considered as System Analyst
~Familiar with Internet Banking, Mobile Banking and Digital ...
Responsibilities:
Investment Origination and Leadership:Collaborate closely with the team to originate and lead investment initiatives, in conjunction with senior management.
Analytical Expertise: Conduct qualitative and quantitative analysis on a spectrum of inv...
HKD 25k - HKD 35k per month
Our client is a well-established FMCG Group based in Hong Kong.
They are currently looking to hire a CRM Analyst Specialist with expertise in A/B Testing and strong business acumen to support their business growth. The role will involve verifying and testing data, draw...
Responsibilities:
Responsible for contacting the existing customers to identify the reasons of policy termination and lapsation and provide feasible solutions to retain the policies (No cold call is required)
Provide follow up services to customers for policy ret...
HKD 30k - HKD 80k per month
...system. We are seeking a highly skilled and motivated Business Analyst to join our team and contribute to the success of our organiza... ...blockchain and cryptocurrency industry.
Collect and analyze customer data, identify target segments, and develop strategies to incr...
Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way
Promote loan refinance service to existing customers
Explore business opportunities with existing clients proactively
Devote accou...
Responsibilities:
Security Tools Management : Assist in configuring and maintaining security tools such as firewalls, antivirus software, and patch management systems.
Collaboration : Work closely with the IT Operations Team to ana...
HKD 50k - HKD 100k per month
The Senior Manager is responsible for delivering quantitative customer insights to Sales & Marketing teams' so that decisions can accurately response to market changes and customers' needs.
Client Details
This multinational company has facilitated internationa...
...tration
~Handle patient enquiries in a professional manner via phone calls, emails
~Cooperate with other team members to solve customer requests and problems efficiently
~Maintain a high level of customer satisfaction
~Follow up and liaise with relevant parties ...
Fubon Bank , an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic t...
HKD 25k - HKD 40k per month
... a deep understanding of big data? Join our team as a Business Analyst with a marketing focus and play a key role in driving data-dri... ... to retailers, empowering them to optimize operations, enhance customer experiences, and drive growth. With a focus on delivering data...
Under the supervision of the IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the company.
Client Details
Our client is a global consultancy firm.
Description
Administrate user accounts for network,...
HKD 10k per month
...nsurance company and hiring a AVP in Fiduciary team
Description
Be responsible for cash settlement and credit control in the customer support service team.
Maintain accurate accounting records, data input and filing.
Liaise with internal brokers and external...
HKD 30k - HKD 80k per month
Develop good relationship with corporate clients
Cover China / HK oil & gas equities
Familiar with ESG and prior track record of writing commentaries and brief notes
Client Details
Established foreign firm and has a long history of business in HK
Descrip...
Our client, a leading insruance company, is looking for a Business Analyst to join their team to work on one of their biggest financial initiatives. This project involves a large number of stakeholders. This BA will handle the end-to-end project cycle and coordinate wi...
...y knowledge—to develop a property loan business in Hong Kong. The Group is founded in 2002 to serve the urgent financial needs of customers with ‘3C s’ ── ‘Courtesy, Change and Capability’. Since then, its business has been expanding rapidly. In 2004, the Group has lau...
... as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platfor...
...e power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and reco...
Responsibilities:
~Solicit user requirements & analysis
~Participate in application design, development and implementation
~Provide support and maintenance of applications
~Enforce quality standards and procedures throughout the software development lifecycle (...
HKD 30k - HKD 40k per month
Our client is a large commercial group with brands across the globe. The are currently hiring a Regional Business Process Analyst be responsible for user communication, solution design and delivery.
The role will expect the person to be strong in user requirement gathe...
As an established property management company and a member of the public-listed Allied Group, we are now looking for the right candidate to fill the following position:
~ F.5 or above
~1 year's relevant working experience
~10 hours work
~ Possession of a valid ...
...us MNC and industry leaders of wealth management, fintech and financial institutions to search for Information Technology Business Analysts.
You will be responsible for analyzing business requirements, identifying needs, and translating them into effective technology...