Get new jobs by email
  •  ...: Full time Departments:  Corporate Credit Management Centre Job Functions : Customer Services, Project Management Responsibilities: Coordinate and handle general complaint/feedback from corporate customers Analyze and identify service gaps by reviewing... 

    Bank of China (Hong Kong) Limited

    Hong Kong
    1 day ago
  • Job Duties: Handle customer complaints and disputes promptly, fairly, and professionally. Serve as a knowledgeable contact point for customers, with authority to act on their behalf. Accept, investigate, and resolve complex cases within agreed service timeline... 

    Peoplebank Hong Kong Limited

    Kwun Tong
    12 days ago
  •  ...y telephone and email,  handle appeal and complaint case which related underwriting, policy admin and claims  Assist Complaint Handler to investigate the complaint case(s), iss...  ...liaising with different parties regarding customer’s enquiry or complaint, settling and cond... 

    Lloyd Karson International Limited

    Hong Kong
    11 days ago
  • Your Role As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. ~ Oversee and conduct thorough investigations into customer complaints rece... 

    hktservice

    Hong Kong
    8 days ago
  •  ...ion techniques and environmental controls Provide excellent customer service to artists, collectors, and clients, addressing any co...  ... Form 5 or above  ~4+ years of solid experience as senior art handlers ~ Proven experience in art handling, installation, or a rela... 
    Tsing Yi
    3 days ago
  •  ...e. The Role: They are actively seeking a Complaint Management Analyst for a 6-month contract to support their Wea...  ...g empathy and protecting Citi's brand reputation Manage all customer communications (calls/emails) promptly and document interactio... 

    Ambition

    Kowloon
    23 days ago
  • Energetic and Passionate Pet Lover Wanted Position: Animal Handlers / Kennel Staff Location: Sai Kung Hours: 4 days a week, 8 am - 5 pm (Includes weekends) What You’ll Do: - Feed and play with pets - Administer meds and groom - Clean kennels and in... 

    Centillion Ltd

    Sai Kung
    1 a month ago
  • Responsibilities Investigate, manage, and resolve complaint cases receive from service centre and contact centre Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system Prepa... 

    hktservice

    Hong Kong
    7 days ago
  • Responsibilities Outdoor job for artworks installation and exhibition set up Packing and crating of artworks Daily delivery and pick up In house warehouse job Requirement ~ DSE / Form 5 or above ~3 years relevant experience in artworks handli...
    Tsuen Wan
    2 days ago
  • Job Duty 職位: 行李處理員 地點: 機場 時間: 1) 24小時輪班: 5:00 a.m - 1:00 a.m,其中每天工作9小時,每星期工作6天 2) 固定通宵班23:00 – 08:00,每天工作9小時,每星期工作6天,非固定例休 (少量空缺) 3) 固定班: 06:00 – 15:00,每天工作9小時,每星期工作6天,非固定例休 (少量空缺) 4) 固定班: 07:00 – 16:00,每天工作9小時,每星期工作6天,非固定例休 (少量空缺) 5) 固定班: 14:30 – 23:30,每天工作9小時,每星期...

    WFS

    Tung Chung
    2 days ago
  • 職責 負責裝卸、搬運及推動貨板或貨箱 入職要求 小六或以上程度、能閱讀及書寫流利中文 薪酬 月入$19,538 (加班費另計) 工作時間 每月工作22天及每天工作9小時(1小時用膳時間除外),需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、初生嬰兒禮物、體育館、免費穿梭巴士 備註: -因工作需要,在八號或以上風球懸掛時及任何暴雨警告訊號下,各員工仍需要照常按更表上班,同時可獲發颱風交通津貼 (八號或以上) -超級一號貨站乃「無煙貨站」...

    Hong Kong Air Cargo Terminals Limited.

    Hong Kong
    more than 2 months ago
  • YF Life Insurance International Ltd. is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansio...

    YF Life Insurance International Limited

    Wan Chai
    1 a month ago
  • 職責 負責戶外搬運工作 入職要求 能閱讀及書寫流利中文 薪酬 月入$21,500 - $25,700 (加班費另計) 工作時間 每月工作22天及每天工作10小時(1小時用膳時間除外),需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、產假、侍產假、初生嬰兒禮物、體育館、免費穿梭巴士 備註: -因工作需要,在八號或以上風球懸掛時及任何暴雨警告訊號下,各員工仍需要照常按更表上班,同時可獲發颱風交通津貼 (八號或以上) -超級一號貨站乃「無煙...

    Hong Kong Air Cargo Terminals Limited.

    Hong Kong
    1 a month ago
  • HKD 21,500k - HKD 25,701k per month

     ...o terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust growth in the air cargo and logistics industry creates exciting job opportunities to pr... 

    Hong Kong Air Cargo Terminals Limited (Hactl)

    Hong Kong
    9 days ago
  •  ...on featuring over 4,500 suites. Responsibilities: Perform daily operation of the Front Office Handle guests enquires and complaints Follow up with other departments or vendors regarding guests requests Maintain service log and prepare reports of various k... 

    Horizon Hotels & Suites Limited

    Hong Kong
    2 days ago
  • HKD 18,000k per month

     ...tionships to drive business growth 5)Work closely with the marketing department to promote business development 6)Handle customer complaints 7)Perform general clerical duties Requirements: 1)Post-secondary education: Associate Degree or above 2)Conversation... 

    Aumeca Group Co., Limited

    Wong Tai Sin
    8 days ago
  • Job Duties Handle customer telephone enquiries related to appliance products in daily operations. Respond to customer enquiries...  ...ntments and arrange installation bookings. Address customer complaints to resolve issues. Oversee warranty services and ensure com... 

    Peoplebank Hong Kong Limited

    Kwai Tsing
    4 days ago
  •  ... Provide efficient and quality day-to-day operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk for L...  ...as providing Event Support. Handle customer enquiries and complaints via CS hotline, emails and a complaint management system in a ... 

    AsiaWorld-Expo Management Limited

    Hong Kong
    2 days ago
  •  ... across a broad range of disciplines. Discover who you can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accurate product/marketing/service information to clients Taking orders and provid... 

    AIG Insurance Hong Kong Limited

    Quarry Bay
    13 days ago
  •  ...wide.  To support the company rapid growth, we are seeking a Customer Operations Specialist to support our business. About the...  ... and driving customer retention. Handle customer inquiries, complaints, and anomalous transactions, ensure rapid issue resolution; sa... 

    Geoswift Payment Technology Limited

    Hung Hom
    6 days ago
  •  ...to ascertain adherence to proper procedure. Coordinate with customers and various departments in dealing with operational risk, AML,...  ...quested documents and to resolve customer’s feedback or handle complaint referred by Customer Care. Provide assistant to supervisor ... 

    OCBC Bank (Hong Kong) Limited

    Hong Kong
    3 hours ago
  •  ... our Hospital. Key Responsibilities: Perform clerical and customer services duties to support the operation of the Department. Ty...  ...lders such as wards and clients / patients Resolve customer complaints and issues in a professional and timely manner Assist in cr... 

    Hong Kong Baptist Hospital

    Kowloon
    6 days ago
  •  ...Assist in monitoring and analyzing key performance metrics for Customer Service and operations teams. Support preparation of report...  ...of projects for Customer Service and operations teams, such as complaint management systems. Assist with workflow initiatives, inclu... 

    Blue Cross

    Hong Kong
    19 days ago
  •  ...oss a broad range of disciplines. Discover who you can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accurate product/marketing/service information to clients Taking orders and provid... 

    AIG

    Hong Kong
    5 days ago
  •  ...ional & friendly service in all channels, to enlighten and retain customers · Extract customers insight and proactively reach out to customers for delighting customers · Handle and resolve complaints and complex enquiries effectively · Maintain good customer rela... 

    Whiskers N Paws Limited

    Ap Lei Chau
    25 days ago
  • Customer Service Officer / Receptionist Why Should You Join Us? Skincentral is a Is a dermatology specialist clinic located...  ...queries in a professional manner  Handle and ensure customer complaints are solved skillfully and effectively Provide clinical supp... 

    Skincentral Dermatology, Aesthetics & Lasers

    Central
    6 days ago
  •  ...tivities in Contact Centre o Especially deal with demanding customers and complainants by supervising the communication process betw...  ... o Plan and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may requi... 

    hktservice

    Hong Kong
    2 days ago
  •  ...unities, support and rewards that will take you further.   Customer Value Management is vital in maintaining HSBC’s position as a ...  ...tions Manager.   In this role you will Resolve customer complaints and build customer loyalty to ensure relationship retention an... 

    HSBC Global Services Limited

    Kowloon City
    16 days ago
  • Job Duty Job duties: • Handle telephone enquiries, complaints, data input, ordering, filing and update system information in a timely and accurate manner; • Respond to the external/internal customers within timeframe set once receiving enquiries through email, telep... 

    Dr. Kong 健康鞋專門店

    Kwai Chung
    3 days ago
  •  ...1) Act as a first contact point/ ambassador of SPCA. 2) Answer customer inquiries: Handle telephone calls and general inquiries, provi...  ...Manage customers’ expectation: Handle customers’ inquiries and complaints in a polite and professional manner. 4) Handle retail duties: ... 

    香港愛護動物協會

    Tsing Yi
    1 day ago