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- ...y telephone and email, handle appeal and complaint case which related underwriting, policy admin and claims Assist Complaint Handler to investigate the complaint case(s), iss... ...liaising with different parties regarding customer’s enquiry or complaint, settling and cond...
- ...e. The Role: They are actively seeking a Complaint Management Analyst for a 6-month contract to support their Wea... ...g empathy and protecting Citi's brand reputation Manage all customer communications (calls/emails) promptly and document interactio...
- ...ion techniques and environmental controls Provide excellent customer service to artists, collectors, and clients, addressing any co... ... Form 5 or above ~4+ years of solid experience as senior art handlers ~ Proven experience in art handling, installation, or a rela...
- Energetic and Passionate Pet Lover Wanted Position: Animal Handlers / Kennel Staff Location: Sai Kung Hours: 4 days a week, 8 am - 5 pm (Includes weekends) What You’ll Do: - Feed and play with pets - Administer meds and groom - Clean kennels and in...
- Your Role As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. ~ Oversee and conduct thorough investigations into customer complaints rece...
- Key Responsibilities Handle and resolve customer complaints and disputes promptly, fairly, and in line with service standards. Act as a primary point of contact for customers, managing end‑to‑end investigation and resolution of complex cases. Ensure timely...
- Responsibilities Outdoor job for artworks installation and exhibition set up Packing and crating of artworks Daily delivery and pick up In house warehouse job Requirement ~ DSE / Form 5 or above ~3 years relevant experience in artworks handli...
- YF Life Insurance International Ltd. is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansio...
- 職責 負責戶外搬運工作 入職要求 能閱讀及書寫流利中文 薪酬 月入$21,500 - $25,700 (加班費另計) 工作時間 每月工作22天及每天工作10小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、產假、侍產假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八號或以上) －超級一號貨站乃「無煙...
- 職責 負責裝卸、搬運及推動貨板或貨箱 入職要求 小六或以上程度、能閱讀及書寫流利中文 薪酬 月入$19,538 (加班費另計) 工作時間 每月工作22天及每天工作9小時（1小時用膳時間除外），需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、初生嬰兒禮物、體育館、免費穿梭巴士 備註： －因工作需要，在八號或以上風球懸掛時及任何暴雨警告訊號下，各員工仍需要照常按更表上班，同時可獲發颱風交通津貼 (八 號或以上) －超級一號貨站乃「無煙貨站」...
- Job duties:- Investigate, manage, and resolve complaint cases receive from service centre and contact centre Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system Prepare co...
- Job Description Fresh Candidates ~ Provides claim handling and adjusting services in General Insurance products Qualifications University graduates of all disciplines Fluent in English, Cantonese & Mandarin Hardworking and self-motiva...
- ...ance, securities, trust and asset management sectors. Serving customers with whole-hearted, the Bank provides comprehensive banking p... ...tomers. Responsibilities: Receive and document employee complaints and concerns regarding workplace issues; Conduct thorough ...
HKD 21,500k - HKD 25,701k per month
...o terminals. We operate SuperTerminal 1, a world class facility to provide excellent and highly efficient services to our airline customers and freight forwarding agents. The robust growth in the air cargo and logistics industry creates exciting job opportunities to pr...- ... Provide efficient and quality day-to-day operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk for L... ...as providing Event Support. Handle customer enquiries and complaints via CS hotline, emails and a complaint management system in a ...
- ...ference will be given to candidates with working experience in customer service. Continuous employment will be given to those who pa... ...omer Service Officer is required to handle enquiries and refer complaints from the public through phone, email, etc. He/She manages call...
- Responsibilities: General duties of Customer Services Clerk Answering calls of the telephone hotline Handling enquiries from customers Handling complaints from customers General clerical duties Providing after-sales service for customers...
- 藝術品倉務員 - Art Handler 超時工作津貼 年終獎金 在職培訓 一週5天工作，星期一至五 09:00 至 18:00 職責: 負責處理 - 藝術品進倉，存倉，出倉等事務 包裝藝術品，掛畫，驗收，裝箱，運送等等 大型展覽 - 佈展，進場，離場等等. 資歷： 有相關經驗優先； 初中，高中，專科 - 懂一般英文優先 ; 勤奮，體格良好，有責任心！ Company Overview HighGate Ltd is an Asia ba...
- ...港成立的一家專營國貨的公司，歷史悠久，信譽昭著。 自1959年開業以來，裕華國貨秉承一貫竭誠服務顧客的宗旨，幾經努力，奠定穩固基礎，成為本港大型零售集團之一。 Customer Service Officer Job Description: To resolve customers' enquiries and complaints; Provide administrative support to the departments ; Liaise with internal...
- ...ies: Responsible for handling account opening / on-boarding customer KYC checking, customer due diligence / ad-hoc review / custome... ...rocedures from time to time Handle customer’s enquiries and complaints via telephone, email, WeChat and etc. Cooperate with frontl...
- ...currently seeking a high caliber professional to join our team as Assistant Senior Customer Relations Manager. In this role you will: Handle and resolve customer complaints from various channels strictly in accordance with internal and external requirements a...
- ...oss a broad range of disciplines. Discover who you can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accurate product/marketing/service information to clients Taking orders and provid...
- Key Accountabilities: # Customer Service Operation o Address customer’s enquiries, concerns and complaints via phone and email according to the Company’s service standard (e.g. watch repair status, estimation acceptance, service reminders, spart parts order, de...
- ...urance Group, is now seeking a new headcount for Senior Officer / AM - Complaint Management & Resolution (Life Insurance) (HKD32k – 42k) to join their team Responsibilities: Handle customer enquiries or complaints via regulatory bodies i.e. Insurance Authority ...
- We’re looking for Sales Executives and Customer Service to join our team and take our business to the next level. Sales Exe... ...stomer satisfaction. Handle and resolve customer inquiries, complaints, and issues promptly and professionally. Prepare tailored c...
- Responsibilities Respond to customer inquiries and complaints via WhatsApp, email, and phone in a professional and timely manner Proactively contact customers to confirm or clarify information Provide accurate details about products, orders, and services ...
- ...ganisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Persona... ...tomers by handling verbal and written enquiries and resolving complaints in an effective and efficient manner Collect information f...
- ...• Manage inbound calls, WhatsApp messages, emails, online chats, and customer inquiries. • Provide quality customer service, maintain daily operations smoothly. • Follow up customer enquiries/complaint and provide solution. • No need to achieve sales target. • Any ad-ho...
HKD 25,000k - HKD 30,001k per month
... Handle and suggest the strategy to deal with complicated and complaint cases · Execute the solution with call agents or may require... ...plines Minimum 2 years of working experience preferably in customer services, operations or project management CS & Administrat...- ...tivities in Contact Centre o Especially deal with demanding customers and complainants by supervising the communication process betw... ... o Plan and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may requi...