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  • HKD 22,000k - HKD 27,001k per month

     ...exceptional service and building lasting relationships with their customers. The Role: They are actively seeking a resilient, empathetic, and solution-oriented Customer Service Officer - Complaint Handling to their organically growing team. Key Responsibilit... 

    Ambition

    Kowloon
    2 days ago
  •  ...: Full time Departments:  Corporate Credit Management Centre Job Functions : Customer Services, Project Management Responsibilities: Coordinate and handle general complaint/feedback from corporate customers Analyze and identify service gaps by reviewing... 

    Bank of China (Hong Kong) Limited

    Hong Kong
    21 days ago
  • Job Duties: Handle customer complaints and disputes promptly, fairly, and professionally. Serve as a knowledgeable contact point for customers, with authority to act on their behalf. Accept, investigate, and resolve complex cases within agreed service timeline... 

    Peoplebank Hong Kong Limited

    Kwun Tong
    1 a month ago
  •  ...y telephone and email,  handle appeal and complaint case which related underwriting, policy admin and claims  Assist Complaint Handler to investigate the complaint case(s), iss...  ...liaising with different parties regarding customer’s enquiry or complaint, settling and cond... 

    Lloyd Karson International Limited

    Hong Kong
    1 a month ago
  • Job Description Sample Handler (Role A) Contract Responsibilities Correlation program sample preparation. Wor...  ... security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, ins... 

    UL Solutions

    Hong Kong
    1 a month ago
  • Roles and Responsibilities Carry out tasks with assigned dog(s) as directed by the Canine Master; Feed, wash, groom and exercise assigned dog(s) to ensure its health and well-being are maintained in good condition; Conduct regular training with assigned dog(s)...

    AVIATION SECURITY COMPANY LIMITED (AVSECO)

    Hong Kong
    1 day ago
  •  ...ve disputes efficiently and in a fair manner, create excellent customer relationships during the process and beyond. Provide custom...  ...he acceptance, investigation, and timely resolution of complex complaints received. Ensure all customer communications, including tel... 

    Manpower Services (Hong Kong) Limited

    Kwun Tong
    1 day ago
  •  ...ion techniques and environmental controls Provide excellent customer service to artists, collectors, and clients, addressing any co...  ... Form 5 or above  ~4+ years of solid experience as senior art handlers ~ Proven experience in art handling, installation, or a rela... 
    Tsing Yi
    1 day ago
  • Your Role As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. ~ Oversee and conduct thorough investigations into customer complaints rece... 

    hktservice

    Hong Kong
    1 a month ago
  • Responsibilities Outdoor job for artworks installation and exhibition set up Packing and crating of artworks Daily delivery and pick up In house warehouse job Requirement ~ DSE / Form 5 or above ~3 years relevant experience in artworks handli...
    Tsuen Wan
    3 days ago
  • 職責 負責裝卸、搬運及推動貨板或貨箱 入職要求 小六或以上程度、能閱讀及書寫流利中文 工作時間 每月工作22天及每天工作9小時(1小時用膳時間除外),需輪班工作 福利 交通津貼、酌情花紅、年度安全獎金、季度特別出勤獎金、加班津貼、人壽保險、有薪年假、勞工假期、生日假期、婚假、初生嬰兒禮物、體育館、免費穿梭巴士 備註: -因工作需要,在八號或以上風球懸掛時及任何暴雨警告訊號下,各員工仍需要照常按更表上班,同時可獲發颱風交通津貼 (八號或以上) -超級一號貨站乃「無煙貨站」,員工只准在認可之範圍吸煙。員工更衣室也是禁煙...

    Hong Kong Air Cargo Terminals Limited.

    Hong Kong
    more than 2 months ago
  • Responsibilities Investigate, manage, and resolve complaint cases receive from service centre and contact centre Detailed fact findings through different system, for instance, IVRS/call & visit recording/case management/imaging/MPF administration system Prepa... 

    hktservice

    Hong Kong
    1 a month ago
  • 職責 ~ 負責裝卸、搬運及推動貨板或貨箱 入職要求 ~ 小六或以上程度、能閱讀及書寫流利中文 薪酬 ~ 月入$19,538 (加班費另計) 工作時間 ~ 每月工作22天及每天工作9小時(1小時用膳時間除外),需輪班工作

    Hong Kong Air Cargo Terminals Limited (Hactl)

    Lantau Island
    8 days ago
  • 職責 ~ 負責戶外搬運工作 入職要求 ~ 能閱讀及書寫流利中文 薪酬 ~ 月入$21,500 - $25,700 (加班費另計) 工作時間 ~ 每月工作22天及每天工作10小時(1小時用膳時間除外),需輪班工作

    Hong Kong Air Cargo Terminals Limited (Hactl)

    Lantau Island
    8 days ago
  •  ...dle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services; Follow-up customers' enquiries and handle complaints to maintain customers satisfaction; Assist in sales leads follow-up to close the deal and meet the target; ... 

    Magic Clean Environmental Services Limited

    Ngau Tau Kok
    8 days ago
  •  ...nsibilities: To deliver excellent service timely and ensure customer satisfaction via calls, WhatsApp and any communication systems...  ...to ensure timely resolution of customer requests, problems and complaints To clear all messages entered by customers before off work ... 

    The New Medical Center Limited

    Tsim Sha Tsui
    7 days ago
  •  ...ion, cashier, reservations Provide quality service and maintain good relationship with in-house guests Handle enquiries and complaints Communicate with various departments to follow up with daily operations Requirement DSE, Diploma or above Passion in ... 

    Little Tai Hang Hotel Management Limited

    Causeway Bay
    8 days ago
  • Job Duties: Handle enquiries and complaints; Maintain good relationships with clients by providing prompt and professional customer service; Coordinate with internal business units and affiliated companies to investigate disputes and obtain necessary informat... 

    Dr. Vio & Partners Limited

    Sheung Wan
    8 days ago
  • Responsibilities Manage customer database, updated customers’ details and follow-up actions Make daily warm calls to existing c...  ...administrative support Handle customer enquiries and manage complaints, and provide appropriate solutions Work closely with sales ... 

    Asia Beauty Concepts Limited

    Causeway Bay
    5 days ago
  •  ...al insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protec...  ...nager, Customer Relations to manage & lead the team to handle complaints in relation to our insurance products in Life and General Ins... 

    AXA Hong Kong and Macau

    Southern
    8 days ago
  •  ...e currently seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will not only be res...  ...mation on products and services Resolve customer issues and complaints in a timely and courteous manner Collaborate with other dep... 

    Phillip Securities Group

    Admiralty
    1 day ago
  •  ...currently looking for a high calibre to fill up the below position:   (Senior) Officer, Customer Service   Job Duties: To handle complaints against approved trustees and their service providers; To liaise with complainants, stakeholders... 

    Peoplus Recruitment

    Hong Kong
    1 day ago
  •  ... our Hospital. Key Responsibilities: Perform clerical and customer services duties to support the operation of the Department. Ty...  ...lders such as wards and clients / patients Resolve customer complaints and issues in a professional and timely manner Assist in cr... 

    Hong Kong Baptist Hospital

    Kowloon
    3 days ago
  • Customer Service Manager (Asia) | Hong Kong Our client is a well-established French base company operating in a B2B supply chain e...  ...rify invoices and billings, and resolve discrepancies, claims, complaints, and operational issues. p]:pt-0 [& p]:mb-2 [& p]:my-0"... 

    KOS International Limited

    Kwun Tong
    1 day ago
  • Key Responsibilities: Manage and supervise the customer service hotline team to achieve target set and follow company’s operation...  ...to Service Specialists for improvement Investigate customer complaints and comply with internal compliant management requirements ... 

    MSIG Insurance (Hong Kong) Limited

    Tai Koo Shing
    8 days ago
  •  ... Provide efficient and quality day-to-day operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk for L...  ...as providing Event Support. Handle customer enquiries and complaints via CS hotline, emails and a complaint management system in a ... 

    AsiaWorld-Expo Management Limited

    Hong Kong
    22 days ago
  • Responsibilities Reporting to the Manager (Complaints and Enforcement), the appointee will be required to: Handle enquiries, compla...  ...nt working experience; Experience in complaint handling and customer service will be an advantage; Enforcement experience in gov... 

    Property Management Services Authority

    Wan Chai
    8 days ago
  •  ...naging call centre operations regarding hotline enquiries from customer and distribution channels of HKMCA’s product and services, as ...  ...a customer-oriented mindset; # To handle written reply and complaint cases by providing appropriate solutions and alternatives to r... 

    HKMC Annuity Limited

    Hong Kong
    8 days ago
  • Key Duties Prompt and effective handling customer enquiries, compliments, and complaints professionally and promptly. Understand customer needs and business priorities to ensure services meet their requirements. Review service performance regularly with custo... 

    Hong Kong Air Cargo Terminals Limited (Hactl)

    Lantau Island
    8 days ago
  • The Customer Service Officer role in the Financial Services industry requires a proactive individual to manage corporate communicatio...  ...ucts, services, and account-related matters Handle customer complaints and escalations with professionalism and efficiency Work cl... 

    Michael Page

    Hong Kong
    8 days ago