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  • Responsibilities:  Interact with customers and address their needs on digital platform in a professional manner Introduce brand...  ...fy customer journey and formulate strategy to uplift customer experience Develop FAQ, product sales talk and sales tools to drive s... 

    AUTO POWER MOTORS LIMITED

    Hong Kong
    10 hours ago
  •  ... global banking. If that sounds like you, let's build what's next. About the role We are looking for a Customer Success Manager (Customer Experience) who is passionate about building meaningful relationships and delivering exceptional customer experiences. In ... 

    Airwallex

    Hong Kong
    10 hours ago
  •  ...0 people. We invite you to become part of our team and to pursue a bright and exciting future. Responsibilities Manage customer experience, improving & optimizing customers’ interactions with business Manage Net Promoter Score within the department, driving re... 

    The Bank of East Asia, Limited

    Central
    1 day ago
  • About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional e... 

    TymeX

    Hong Kong
    9 days ago
  •  ...ure. Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA ...  ...graduate is preferred Minimum of 6 years’ relevant banking experience of which 2 years at supervisory level preferred Passes in ... 

    The Bank of East Asia, Limited

    Central and Western
    1 day ago
  •  ...highly motivated and hands-on Associate Manager to join our CX Analytics team and act as a key analytical partner within our Customer Experience (CX) team. This role is for a self-starting individual contributor who works independently to translate complex data into ac... 

    Klook Travel Technology Limited

    Hong Kong
    5 days ago
  • The Customer Experience Academy (CXA) Coordinator will report directly to the Head of the Customer Experience Academy, based in Paris, and will be locally supervised by the Lacoste regional headquarters in Hong Kong. His/her mission will be to contribute to the dev... 

    Montaigne Hong Kong Limited

    Hong Kong
    1 a month ago
  • Job Responsibilities: Support customer service hotline by handling inbound and outbound calls for cardholders’ requests, enquiries...  ... HKDSE, high school diploma or equivalent ~2 years’ relevant experience in customer service or call center in banking/finance industry... 

    United Asia Finance Limited

    Hong Kong
    10 hours ago
  •  ...pabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offe...  ...AC clients across financial services, retail, and tech. Design customer-centric strategies, scale personalisation engines, and deliver... 

    Accenture

    Hong Kong
    3 days ago
  • Your Role Oversee and address customer complaints across multiple channels related to mobile network services, including conduct...  ...ork to early detect customer problems and to improve customer experiences Enable AI-based trend analysis over network Big Data to mo... 

    hktservice

    Hong Kong
    9 days ago
  •  ...erational data, the compilation of relevant statistical reports, work plans and business presentation Assist in the handling of customer inquiries, feedback and complaints Support of festive events, decorations and performances in the terminals Assist in ad hoc... 

    Airport Authority

    Hong Kong
    10 hours ago
  •  ...flat-panel TV. Hotel offers various types of Food and Beverage experience including café, steakhouse, lounge, Chinese restaurant and a p...  ...raduates will also be considered. ~ Previous experience in a customer service role, preferably in the hospitality industry.  ~ Stro... 

    Hong Kong Ocean Park Marriott Hotel

    Southern
    3 days ago
  •  ... integrated marketing strategies that support brand growth and customer acquisition. Lead digital marketing initiatives across SEO,...  ...ation, or a related discipline Minimum 5 years of marketing experience, preferably in financial services Proven proficiency in dig... 

    KVB Trading (Hong Kong) Limited

    Admiralty
    6 days ago
  • Candidates with senior experience could be considered for the Floor Supervisor position. APPLY NOW on Jobs DB or email your CV t...  ...tion will handle daily opening and closing operations, overall customer services, keeping up the restaurant hygiene standard, and assi... 

    Chilli Fagara

    Central
    5 days ago
  •  ...ry, Watches, Wine and Spirits, and Interiors, among many others. THE ROLE Sotheby’s is looking for an experienced Client Experience Coordinator based in Hong Kong to own the operational execution of sales for Asia in accordance with company policies and best pr... 

    Sotheby's Hong Kong Ltd

    Admiralty
    14 days ago
  •  ...plex business processes into intuitive, user-friendly digital experiences. You will collaborate with product, technology, and project t...  ...Why Join Us? Work on impactful digital projects that shape customer experience. Collaborative environment with opportunities t... 

    Ikas International (Asia) Limited

    Central
    1 a month ago
  •  ...time Community. We aim to provide Seafarers with spiritual and pastoral care and welfare services while creating a home-away-home experience for all our guests. We are committed to a sustainable business that is balanced in all areas - environment, social, and economi... 

    The Sailors Home and Mission to Seafarers

    Hong Kong
    7 days ago
  • Responsible for the end-to-end trading experience of the Web3 business line. Deeply understand the trading needs and behaviors of different user tiers, lead the formulation and implementation of product strategies related to trading experience, drive cross-department... 

    moomoo

    Hong Kong
    10 days ago
  •  ...ommitted to making our industries more inclusive, sustainable and collaborative. THE ROLE Sotheby’s is looking for a Client Experience Coordinator based in Hong Kong. As an integral part of the Client Experience team, the Client Experience Coordinator supports cli... 

    SOTHEBY'S HONG KONG LTD

    Hong Kong
    1 a month ago
  •  ...e as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face-to-face customer services, and p...  ...ice related disciplines At least 2 years’ customer service experience preferably in health care, medical insurance industry or hosp... 

    CUHK Medical Centre Limited

    Sha Tin
    1 day ago
  •  ...ments: Bachelor's degree required; a postgraduate qualification is an added advantage. Minimum 5 years of FMCG marketing experience, ideally with exposure to health supplements or OTC products. Strong capability in both strategic and operational marketing pl... 

    Links International

    Central and Western
    14 hours ago
  •  ...an become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accu...  ...e looking for Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be prefer... 

    AIG Insurance Hong Kong Limited

    Quarry Bay
    1 day ago
  • Job Description:  To resolve customers' enquiries and complaints;  Provide administrative support to the departments ; Liaise w...  ... department store.   Requirements: Form 6 or above; Experience in retail industry or customer service industry is preferred;... 

    Yue Hwa Chinese Products Emporium Ltd

    Hong Kong
    10 hours ago
  •  ... of our House. Job Overview This role supports the Guest Experience team to create authentic and memorable experiences for our gue...  ...otiables (Must-Haves): Minimum 1 - 2 years of experience in customer service; fresh graduates will also be considered Diploma or... 

    Swire Hotels

    Admiralty
    5 days ago
  •  ... Requirements   Diploma or above, preferably in Property Management or related disciplines Minimum 1 year's working experience Proficient in MS Office and Chinese word processing Good command of both written and spoken English and Chinese Able to ... 

    Easy Living Consultant Limited

    Kowloon
    1 day ago
  •  ...iploma or degree in Business Management or equivalent Work Experience: · At least 4 years of relevant experience in business devel...  ...mmunications skills · Experience in business development and customer management · Very good negotiation abilities · Knowledge o... 

    Bernhard Schulte ShipMgt (HK) Ltd Partnership

    North Point
    1 day ago
  • UI & User Experience Intern/Officer CANDIDATES RECRUITED AS INTERN WILL BE ASSESSED FOR PROMTION TO OFFICER POSITIION IN 6 MONTHS, SUBJECT TO PERFORMANCE FBE FRINGEBACKER EVENTS is an international EventTech member of the Vongroup Group, which is listed on... 

    FringeBacker Limited

    Kwun Tong
    18 days ago
  •  ...u can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing ac...  ...e looking for Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be prefer... 

    American International Group, Inc.

    Hong Kong
    10 hours ago
  •  ...rative support to Sales Team Ad-hoc duties as assigned Job Requirements: ~ Form 5 or above ~1 years working experience, preferable in customer service field ~ Strong communication and interpersonal skill with excellent telephone manner  ~ Good sense of team... 

    Tsit Wing Coffee Co., Ltd

    Kwai Fong
    10 hours ago
  •  ...alth Management Department Job Functions: Bank Operations, Customer Service, Relationship Management Responsibilities: ~Greet...  ...ing platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and s... 

    Bank of China (Hong Kong) Limited

    Hong Kong
    3 days ago