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- Responsibilities: Respond to customer inquiries via hotline, email, and WhatsApp, including questions about device usage and tran... ... with merchants. Requirements: Minimum 1-year working experience gained in customer service, hospitality, membership, payment ...
- ...l & friendly service in all channels, to enlighten and retain customers · Extract customers insight and proactively reach out to cu... ...h cross departments to resolve enquiries and enhance customer experience · Work with various teams and make sure CX talking point ar...
- ...ities to work across different Fortress retail stores and frontline environments, gaining broad exposure to customers, products and real‑time service experiences Hands‑on involvement in customer workshops, events and experiential service initiatives across our O+O r...
- Hermès Asia Pacific seeks a part‑time Customer Experience Intern at its Lee Garden One boutique in Hong Kong to support clienteling, appointment management and sales administration. The role provides practical exposure to luxury retail operations and client service sta...
- GCB 7 We are currently seeking a high calibre professional to join our team as an Officer, Customer Experience and Portfolio Management. In this role you wiil need: Responsible for Client Relationship & Business Support; p rovide operational Support f...
- What you’ll be doing? Responsible for daily customer services (in written form only) from social media platforms and emails; Han... ...ine. Fresh graduates are welcome to apply;; ~1-year relevant experience in customer service; ~ Proficient in written communication i...
- ...ure. Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA ... ...graduate is preferred Minimum of 6 years’ relevant banking experience of which 2 years at supervisory level preferred Passed in ...
- ...solve their concerns / queries and share with the team for the experience and knowledge. To demonstrate good service practice to CSE.... ...st priority and make recommendation to resolve the case to the customer’s satisfaction and suggest ways to prevent future happening. ...
- ...pabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offe... ...AC clients across financial services, retail, and tech. Design customer-centric strategies, scale personalisation engines, and deliver...
- ...ortunities awaits. Start your adventure and journey with us. About The Business Deloitte's Customer & Marketing practice is looking for a Customer Experience Designer who brings together design thinking, customer insight, and business acumen to help clients r...
- ...ance, securities, trust and asset management sectors. Serving customers with whole-hearted, the Bank provides comprehensive banking p... ...ground is highly advantageous. Minimum 3 years of relevant experience in banking, financial advisory, insurance, or sales roles wit...
- Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) CXG 外部合作讲师 / 轻咨询顾问（奢侈品零售 / 客户体验） Location: Greater China / APAC | Engagement Type: Freelance / Project-based 工作地点：大中华区 / 亚太地区｜合作形式：自由职业 / 项目制合作 Role Positioning (Please Re...
- ...ancial sustainability. Ensure a consistently premium member experience in every club, aligned with PURE’s brand and service standards... ... Work closely with Facilities, IT, Sales, Fitness / Yoga, and Customer Services / Client Experience teams to resolve operational issu...
- ...management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address thei... ...ell as recommend ways to improve service quality and customer experience ~Degree holder or above or equivalent qualifications at HKQ...
- ... worldwide, is urgently seeking the following posts: - Experience QC & QA / QC & QA Supervisor - metal jewelry / gifts / souven... ...ting - experience in factory compliance / audit for branded customers is an advantage. - Strong in both spoken and written Englis...
- ...heartfelt service. OUR MISSION Standing tall at the heart of it all, embracing and enhancing Mongkok to create authentic experiences. OUR WINNING ACCOLADES MICHELIN-starred Ming Court, Hong Kong & Macau MICHELIN Guide, 2009-2024 Cordis, Hong Kong, Tri...
- ...shment & Operations Support the identification and evaluation of a prime location for the Experience & Service Centre that aligns with our brand identity and target customer demographics. Supervise Centre renovation, decoration design , and the development of imm...
HKD 32,000k - HKD 35,001k per month
...e compliance with all banking regulations and procedures, including KYC (Know Your Customer) and AML (Anti-Money Laundering) checks Requirements Minimum 1 year of working experience in sales/ CS Strong communication and interpersonal skills Sales and custome...- ...e long term Job Summary As a Senior Manager in Client Experience, you'll be responsible for handling written and verbal complai... ...Management Product. Proven track record in handling adverse customer feedback Fluency in written and verbal English, Chinese and...
- The Crowne Plaza Hong Kong Causeway Bay is managed by the InterContinental Hotels Group (IHG) and; is the first Crowne Plaza branded hotel in Hong Kong. The hotel offers upscale accommodation, authentic cuisine and state-of-the-art meeting facilities with enhanced serv...
- ...e items Requirements: Tertiary education in Hospitality Management or related disciplines Minimum 2 years work experience in Hotel / Customer Service with at least 1 year experience in Food & Beverage preferably Able to work independently and handle shift du...
- ... and French flair in a homely setting of sophisticated design and consistent top-quality service. We entrust you as our Guest Experience Supervisor / Ambassador to drive growth and account successes. How will we care for you? Enjoy a 5-day working week consi...
- Part-time internship supporting boutique customer experience initiatives in Hong Kong, including coordination of a major 5‑Year Service Project, gifting logistics, inventory management and boutique visits. Requires strong Excel/PowerPoint skills and fluency in English ...
- Are you a good match? You have solid experience in CRM, with luxury retail experience would be a plus. You act to guarantee ... ...re immediate attention. You look for solutions to increase customers satisfaction. You are proficient in English, Cantonese and...
- ...y New York-based hospitality design guru Tony Chi of tonychi associates have been designed to create an intimate, exclusive guest experience that is maintained throughout. Transitioning from the bustling streets outside to the enveloping interiors, the guest journey has...
- ... hotel offers the glamour of luxury travel, captivating event experiences, and diverse dining options. Located in the vibrant Wan Chai ... ... proficiency in language skills A great team player who is customer-oriented, attentive and hospitable Application Details:...
- Chanel is recruiting a People Experience Partner in Hong Kong to serve as the HR business partner for local business units. The role combines strategic people partnering with hands‑on employee relations, talent initiatives and implementation of global HR programmes adap...
- ... integrated marketing strategies that support brand growth and customer acquisition under a cost-efficient marketing approach. Lead... ...ation, or a related discipline Minimum 5 years of marketing experience, preferably in financial services Proven proficiency in dig...
- Job Responsibilities Act as the main point of contact for Customer HK’s security requests. Research CVEs, recommend mitigations... ...lated field ~3+ years in information security, with hands-on experience in vulnerability management and penetration testing. ~ Prove...
- Chanel seeks a People Experience Executive based in Hong Kong to lead employee engagement, onboarding and HR operational activities. The role partners with business leaders to enhance the local employee lifecycle and deliver people‑centric programmes aligned with global...