...Responsibilities:
~Design and review omni channel end-to-end customer journeys using Design Thinking, identify pain points, moments ... ...and touchpoints, and to ensure quality and consistent customer experience
~Leverage user data, customer voice, insights and market inf...
...g enthusiastic individuals to join our team and make a meaningful impact.
Responsibilities
~Deliver exceed expectations Customer Experience including both online and offline, individual and groups (customer satisfaction%);
~Pre and Post tour arrangement;
~Onsi...
...gn service that provides you with a fun and easy way to create custom mobile cases with Instagram and Facebook photos via our patent... ...
Requirements:
Fresh graduates are welcomed
Prior work experience in customer service preferred
Passion and patience in helpi...
...h calibre talent to join our Hermès team in Hong Kong.
Creating Emotions & Crafting Stories Together!
The role of Senior Customer Experience Executive should be energized by expertise and passion in execution excellence and cross-functional collaboration, assisting...
...delivery on time and smooth
Monitor website performance and customer behaviour for identifying actionable insights for future optim... ...ree in Marketing or a related field
Minimum of 1-2 years of experience in marketing or project management. (Candidates with more rela...
Responsibilities:
~Provide exceptional customer service support to clients in the crypto industry
~Assist customers with inquirie... ...ts and provide recommendations to enhance the overall customer experience.
~Contribute to a positive and collaborative team environmen...
Opportunity
Has responsibility for all customer facing activities and for providing a consistently high-quality experience for new and existing customers in a small/medium size cluster.
We offer
This is an exciting career opportunity in an international, ...
We are currently seeking a high caliber professional to join our department as Manager, Customer Experience .
Principal responsibilities:
Act as the 'Voice of Customers' champion of key channels and products, leading the root cause analysis, understanding ma...
Opportunity
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers
Key Responsibilities:
Drive Key Client, Runway and GCA controlled Booster Customer Experience strateg...
...stematic solutions and implement them 2. Gain insight from the customer's perspective There is room for optimization of products and r... ... promotes optimization implementation to help improve customer experience from the source 3. Through the establishment of a collaborativ...
...service plans, promptly and quickly solve user problems in the customer service link solve shipping and logistics issues to ensure use... .... , 1. Priority will be given to those with e-commerce service experience design and operation experience 2. Strong logical thinking abi...
Job Summary
Reporting to the Head of Customer Experience (CX), you will be working with the Head of CX and a diverse team across countries in APAC and be able to influence thought leadership on Customer. You will play a key supporting role in providing clarity, dir...
This position is responsible for the live broadcast consumer experience of Taotian Group , you are welcome to join us and work with us ... ... communication ability and project management ability 3. Have' Customer first' service awareness, interested in live broadcast experie...
1. Responsible for the experience design of Taobao and Tmall products, including but Not limited to commercialization, internationalization, new business directions, etc. 2. Participate in the early planning of the project, work with product managers and business to con...
OFFICE OF INFORMATION TECHNOLOGY
Digital Experience Trainee (23240185) As part of the formulation of a new Digital Experience Strate... ...e ambition to become a professional in website development and customer journeys optimisation that leads to tangible outcomes meeting ...
...
Requirements :
F. 5 or above;
Pleasant with good customer service skills;
Able to speak English, Chinese and Putongua... ...red.
Remuneration will commensurate with qualifications and experience. Interested parties please complete a Job Application Form whi...
... holder in Hospitality, Travel or Tourism Management or related disciplines
Minimum 3 years relevant working experience
Good communication and customer service skills
Proficient in spoken English, Cantonese and Putonghua
Fresh graduate will also be consider...
... serves over 750 destinations worldwide. Reports to: Digital Experience QA Lead
Department: Digital Experience (DEX)
To be known... ...al products require good quality and stable experience to the customers, enabling to find what they are looking for and perform what ...
...ing career opportunity, we now invite you to join us as one of our pre-opening team members.
Responsibilities:
Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are...
...uary soaring above the skyline.
We are looking for a Family Experience Manager based at Island Shangri-La, Hong Kong!
As a Family E... ...nt interpersonal skills & leadership skills
Quality driven, customer and business results oriented; highly motivated with an agile ...
...estinations worldwide. Reports To: Assistant Manager Digital Experience - Experimentation
Department: Digital Experience (DEX)
W... ...and innovation across our digital assets that entices traffic, customer experience and conversion.
Key Responsibilities
Work wit...
Job description: Responsible for Taobao/day The overall service experience design and optimization of Cat Store, including but not limited to customer service experience, shopping process, after-sales process, etc. 1. Monitor and analyze data related to service experie...
...ncluding submission, review, commercialization activities, and experience improvement in all aspects of service. Have in-depth understan... ...the platform, and propose systematic solutions to improve core customer experience 3. Regularly maintain user service data, formulate ...
OFFICE OF INFORMATION TECHNOLOGY
Digital Experience Specialist (23240569)
HKBU has embarked on a digital transformation journey that would disrupt the digital experience of all sorts of users - students, teachers, and administrators included.Apart from enhancing t...
... issues and drive continuous improvement initiatives
Review customer complaint and lead investigations into product quality inciden... .../Pharmaceutical/related sciences
Minimum 3 years' practical experience in a supervisory or managerial role relevant to proprietary Ch...
...ench flair in a homely setting of sophisticated design and consistent top-quality service.
We entrust you as our Senior Guest Experience Ambassador
to drive growth and account successes.
How will we care for you?
Enjoy a 5-day working week consisting of 8 wo...
What Will You'll Do :
Manage customer success and happiness of our 22,000+ merchants by providing top-notch support and service t... ...helor degree or equivalent, at least 1 year’s customer service experience, preferred in e-commerce but not necessary
Experience in an...
The Crowne Plaza Hong Kong Causeway Bay is managed by the InterContinental Hotels Group (IHG) and; is the first Crowne Plaza branded hotel in Hong Kong. The hotel offers upscale accommodation, authentic cuisine and state-of-the-art meeting facilities with enhanced serv...
...k serves over 750 destinations worldwide. Reports To: Digital Experience Manager – Holidays
Department: Digital Experience (DEX)
T... ...eams and other stakeholders to help develop deliver a seamless customer experience that supports our vision to be one of the the world...
...f Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.
We are looking for a Family Experience Ambassador based at Island Shangri-La, Hong Kong!
As a Family Experience Ambassador, we rely on you to:
Support the FAMEX te...