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- Responsibilities: Interact with customers and address their needs on digital platform in a professional manner Introduce brand... ...fy customer journey and formulate strategy to uplift customer experience Develop FAQ, product sales talk and sales tools to drive s...
- ... global banking. If that sounds like you, let's build what's next. About the role We are looking for a Customer Success Manager (Customer Experience) who is passionate about building meaningful relationships and delivering exceptional customer experiences. In ...
- ...0 people. We invite you to become part of our team and to pursue a bright and exciting future. Responsibilities Manage customer experience, improving & optimizing customers’ interactions with business Manage Net Promoter Score within the department, driving re...
- About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional e...
- ...ure. Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA ... ...graduate is preferred Minimum of 6 years’ relevant banking experience of which 2 years at supervisory level preferred Passes in ...
- ...highly motivated and hands-on Associate Manager to join our CX Analytics team and act as a key analytical partner within our Customer Experience (CX) team. This role is for a self-starting individual contributor who works independently to translate complex data into ac...
- The Customer Experience Academy (CXA) Coordinator will report directly to the Head of the Customer Experience Academy, based in Paris, and will be locally supervised by the Lacoste regional headquarters in Hong Kong. His/her mission will be to contribute to the dev...
- Job Responsibilities: Support customer service hotline by handling inbound and outbound calls for cardholders’ requests, enquiries... ... HKDSE, high school diploma or equivalent ~2 years’ relevant experience in customer service or call center in banking/finance industry...
- ...pabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offe... ...AC clients across financial services, retail, and tech. Design customer-centric strategies, scale personalisation engines, and deliver...
- Your Role Oversee and address customer complaints across multiple channels related to mobile network services, including conduct... ...ork to early detect customer problems and to improve customer experiences Enable AI-based trend analysis over network Big Data to mo...
- ...erational data, the compilation of relevant statistical reports, work plans and business presentation Assist in the handling of customer inquiries, feedback and complaints Support of festive events, decorations and performances in the terminals Assist in ad hoc...
- ...flat-panel TV. Hotel offers various types of Food and Beverage experience including café, steakhouse, lounge, Chinese restaurant and a p... ...raduates will also be considered. ~ Previous experience in a customer service role, preferably in the hospitality industry. ~ Stro...
- ... integrated marketing strategies that support brand growth and customer acquisition. Lead digital marketing initiatives across SEO,... ...ation, or a related discipline Minimum 5 years of marketing experience, preferably in financial services Proven proficiency in dig...
- Candidates with senior experience could be considered for the Floor Supervisor position. APPLY NOW on Jobs DB or email your CV t... ...tion will handle daily opening and closing operations, overall customer services, keeping up the restaurant hygiene standard, and assi...
- ...ry, Watches, Wine and Spirits, and Interiors, among many others. THE ROLE Sotheby’s is looking for an experienced Client Experience Coordinator based in Hong Kong to own the operational execution of sales for Asia in accordance with company policies and best pr...
- ...plex business processes into intuitive, user-friendly digital experiences. You will collaborate with product, technology, and project t... ...Why Join Us? Work on impactful digital projects that shape customer experience. Collaborative environment with opportunities t...
- ...time Community. We aim to provide Seafarers with spiritual and pastoral care and welfare services while creating a home-away-home experience for all our guests. We are committed to a sustainable business that is balanced in all areas - environment, social, and economi...
- Responsible for the end-to-end trading experience of the Web3 business line. Deeply understand the trading needs and behaviors of different user tiers, lead the formulation and implementation of product strategies related to trading experience, drive cross-department...
- ...ommitted to making our industries more inclusive, sustainable and collaborative. THE ROLE Sotheby’s is looking for a Client Experience Coordinator based in Hong Kong. As an integral part of the Client Experience team, the Client Experience Coordinator supports cli...
- ...e as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face-to-face customer services, and p... ...ice related disciplines At least 2 years’ customer service experience preferably in health care, medical insurance industry or hosp...
- ...ments: Bachelor's degree required; a postgraduate qualification is an added advantage. Minimum 5 years of FMCG marketing experience, ideally with exposure to health supplements or OTC products. Strong capability in both strategic and operational marketing pl...
- ...an become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing accu... ...e looking for Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be prefer...
- Job Description: To resolve customers' enquiries and complaints; Provide administrative support to the departments ; Liaise w... ... department store. Requirements: Form 6 or above; Experience in retail industry or customer service industry is preferred;...
- ... of our House. Job Overview This role supports the Guest Experience team to create authentic and memorable experiences for our gue... ...otiables (Must-Haves): Minimum 1 - 2 years of experience in customer service; fresh graduates will also be considered Diploma or...
- ... Requirements Diploma or above, preferably in Property Management or related disciplines Minimum 1 year's working experience Proficient in MS Office and Chinese word processing Good command of both written and spoken English and Chinese Able to ...
- ...iploma or degree in Business Management or equivalent Work Experience: · At least 4 years of relevant experience in business devel... ...mmunications skills · Experience in business development and customer management · Very good negotiation abilities · Knowledge o...
- UI & User Experience Intern/Officer CANDIDATES RECRUITED AS INTERN WILL BE ASSESSED FOR PROMTION TO OFFICER POSITIION IN 6 MONTHS, SUBJECT TO PERFORMANCE FBE FRINGEBACKER EVENTS is an international EventTech member of the Vongroup Group, which is listed on...
- ...u can become at AIG. Your contribution at AIG Answering customer enquiries and complaints by phone and email Providing ac... ...e looking for Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be prefer...
- ...rative support to Sales Team Ad-hoc duties as assigned Job Requirements: ~ Form 5 or above ~1 years working experience, preferable in customer service field ~ Strong communication and interpersonal skill with excellent telephone manner ~ Good sense of team...
- ...alth Management Department Job Functions: Bank Operations, Customer Service, Relationship Management Responsibilities: ~Greet... ...ing platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and s...