Search Results: 25,114 vacancies
...partments: Personal Banking and Wealth Management Department
Job Functions: Strategic... ...sign and review omni channel end-to-end customer journeys using Design Thinking, identif... ... ensure quality and consistent customer experience
~Leverage user data, customer voice, ...
We are currently seeking a high caliber professional to join our department as Manager, Customer Experience .
Principal responsibilities:
Act as the 'Voice of Customers' champion of key channels and products, leading the root cause analysis, understanding mar...
...port and owning resolution of user's issues
Analyse customer data to improve customer experience
Improve onboarding processes
Evaluate and improv... ...nd in writing internally and externally
Develop and manage SOP and CS Policy
Requirements:
Degree holder or...
HKD 30k - HKD 40k per month
...ver 30 years of international recruitment experience and expertise. This has enabled us to del... ...K banks mainly focusing in wealth banking management, commercial banking services. They are currently looking for an Online Customer Experience Manager to handle banking comm...
...Job Description
Quality assurance of the Customer Service team based in Malaysia through regula... ...lor’s degree in business, finance, operations management or any science-related field;
A minimum 3 years of experience in customer experience, customer support or r...
...m inspiring meaningful connections with customers, partners and other stakeholders, to de... ...ition is to become a leader in customer experience and drive practical transformation acro... ...Roles and Responsibilities:
Oversee, manage, and implement the overall NPS program ...
What you’ll be doing?
Responsible for daily customer services (in written form only) from social media platforms and emails;
H... ...t in written communication in English & Chinese;
Prior work experience in customer service is preferred;
Experience with e-commerc...
...ry soaring above the skyline.
We are looking for a Family Experience Manager based at Island Shangri-La, Hong Kong!
As a Family Experie... ... interpersonal skills & leadership skills
Quality driven, customer and business results oriented; highly motivated with an agil...
...freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional kn... ...~Manage invoices and overseeing system processes related to customer experience (CX) vendors, tools, and supplies
Requirements:
~Fre...
...hering to our core values of integrity, customer first, quality excellence, respect, tea... ...nd increase awareness. Reporting to the Manager of CEDI, he/ she will manage the develo... ...s with a minimum of 4 years of relevant experience
~Excellent command of both spoken and...
...tion.
Enhance marketing effectiveness by targeting precise customers and implementing data-driven approaches.
Plan, execute, an... ...Administration, or a related field.
~5-8 years of marketing experience. Experience working in big corporations or agencies is a plus...
...of recruitment plans and attrition risk management and control 2. Responsible for resource... ...ove, with more than 2 years of relevant experience in call centers, statistics, data, indu... ...oblems independently and smoothly, good customer service awareness and professionalism 4...
...nd investment, in addition to operating hotels and property management services. The Group actively seeks to make a positive contr... ...y responsibility of this role is to assist in enhancing the customer experience across various touchpoints and services within Chinachem Gr...
... engaging stories, messages and events to elevate the employee experience and pride in the company while strengthening the employer bran... ...g presentations and videos; running engagement activities; and managing department cascades as needed
Support engagement activities...
...erves over 750 destinations worldwide. Reports To: Digital Experience Manager - Travel Shopping
Department: Digital Experience (DEX)
... ...the product expert to make a positive impact to our members/ customer across Cathay’s online channels/ product portfolio involving...
... French flair in a homely setting of sophisticated design and consistent top-quality service.
We entrust you as our Guest Experience Manager (Overnight)
to drive growth and account successes.
How will we care for you?
Enjoy a 5-day working week consisting ...
...serves over 750 destinations worldwide. Reports To: Digital Experience Manager – Holidays
Department: Digital Experience (DEX)
This po... ...ms and other stakeholders to help develop deliver a seamless customer experience that supports our vision to be one of the the wor...
1. Responsible for the experience design of Taobao and Tmall products, including but Not limited to commercialization, internationalizat... ...cipate in the early planning of the project, work with product managers and business to conceive functions and experiences, and provid...
...
Objectives
GDF/KA ' '/ '
Within GDF/KA 'Digital Business Solution China Team', you will be responsible to manage and promote customer experiences via digital products / solutions: mini-program, e-commerce, marketing automation and local marketplace platform. Y...
...ent and problems concerning room bills, refer problems to Duty Manager or Assistant Front Office Manager whenever necessary.
Provi... ...r of Diploma or above in Hotel Management.
Minimum 5 years’ experience in Front Desk with hotel and 2 years in a similar capacity is ...
