SW8590 |20 Dec 2023 IT Service Desk Support
Provide frontline helpdesk support on IT-related issues through omni-channel and log ca... ...ogy or related discipline.
~ One year working experience in customer service area in IT field is preferable.
~ Prior experience ...
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead
Lead the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person
Maintain end-user computing operation and service delivery channel...
Service Desk Manager (Financial Industry)
Client Description
Global corporate finance company
Job Description
• Be a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, d...
Industry: Call Centre and Customer Service
Workplace Type: No
Location: Hong Kong
Contract type: FULL_TIME
Specialism: Financial Services
Focus: Insurance
Industry: Call Centre and Customer Service
Salary: Negotiable
Workplace Type: No
Locat...
Service Delivery Manager (System Infrastructure and Desk-side)
Client Description
Company: This company is a renowned telecommunications and digital se... ...hensive suite of services and strong commitment to customer satisfaction.
Location: Ngau Tau Kok / Kwun Ton...
...ing time to hire, and reporting. The Role
You will be responsible for :
~Provides advanced product and service information and responds to complex customer questions about those products and services
~ Records and processes quotes and orders, including custom an...
Job Description
Handle customer enquiries & provide after-sales support to ensure customer satisfaction
Monitor project status & update control record
Provide suggestions to uplift service level
Job Requirements
Degree holder in any disciplines
Min. ...
...ber persons to fill the position.
Job Duties
Solicit new Customers Base Acquisition and enlarge Customer Portfolio Growth of Priv... ...r Bay Area
Participate in Customer Portfolio Growth, Client Servicing by planning / formulating / implementing lifestyle events, pri...
Perform branch counter service and operational duties
Perform cross-selling of consumer loan and other financial products
Requ... ...on't pay any intermediaries. 2024 Winton Group. All Rights Reserved. Customer Service/Complaint Hotline: 2391 9388
#J-18808-Ljbffr
Leading IT&T services company in Hong Kong
Job Description
Candidate with less experience will be considered as Assistant Manag... ...ponsibilities
• Act as a single point of contact for our key customers for all service related issues. Work closely with China Sales ...
客戶服務主任 (Customer Service Officer)
Apply Now Job No.: 495092
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Services, Relationship Management
崗位職責
~ Delive...
...iday, medical insurance, dental insurance, 12 days annual leave etc
JobResponsibilities:
Handle all customer enquiries and compliant
Provide good services to customer
Assist them to place order online and using our systems
JobRequirements:
~ Degree
...
Customer Service Consultant (Job Ref: CW1345CSOA)
Client Description
The most famous automotive retailer in Hong Kong
Job Description
Provide professional technical / mechanical advice
Follow up with the customers closely regarding the service progress
...
Concierge/Customer Service Officer (Up to $23k, 13th month pay)
Job Title: Concierge/Customer Service Officer (Up to $23k, 13th month pay... ...ness development.
KEY RESPONSIBILITY:
Monitor reception desks and concierge counters at grade A commercial property and sho...
Senior Recruitment Consultant- HR Desk (FS Market)
Save job
As a Senior Recruitment Consultant, you’ll be a prominent member o... ... looking for a high achiever to work closely with our Financial Services clients, developing positive, constructive relationships with t...
Head of Sales (General Trade / Food Services)
Job Title: Head of Sales (General Trade / Food Services)
About Our Client
Our c... ...tunities, potential markets, and emerging trends to expand our customer base.
Build and maintain strong relationships with key clie...
Officer - Key Account/Business Development/Customer Service (Listed Logistics Company,5Day,25K!)
Our client is a listed logistic company with integrated business operation that is seeking a high caliber person to fill the three client-serving positions to enhance the...
Client Description
A leading creative event agency with business across APAC region
Job Description
Liaise with internal & external parties regarding budget, timeframes & project requirements
Determine quality control standard & oversee production process
...
Customer Service Officer / Concierge (3-month Contract; $15K+)
Client Description
A listed property developer, is urgently seeking a Customer Service Officer to join growing the team
Job Description
Provide a full range of concierge services to customers an...
~ Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System/ Data Monitoring Services
~ Prepare reports on data trends and patterns
~ Perform in-depth analysis to provide proactive insights on trending, id...
Customer Service Officer - High Jewellery (Job Ref: CW0211CSOA)
Client Description
One of the world’s most prestigious watches and jewelry brands in the world
Job Description
Support store daily operation and provide customer service align with company stan...
Senior Customer Experience Manager
Apply Now Job No.: 495432
Employment Type: Full time
Departments: Personal Banking a... ...ser experience and customer communications prior new product / service launch to ensure meeting of standards
Collaborate with busi...
...nce, 12 days annual leave etc
JobResponsibilities:
Answer customer’s enquiries and complaints via call, email and web chat in a timely and professional manner
Provide excellent after-sales services to clients
Process order/quotation submitted via fax, email ...
Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)
Client Description
Our Client is an online retail/ trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking fo...
Manager a team of 11 in Hong Kong and Shenzhen to deliver high quality customer services and provide offers to global customers
Report to Board for the weekly Operations status with highlights
Presented in the Quarterly Review Meetings or other regular meetings ...
Manager, Distribution Service page is loaded Manager, Distribution Service
Apply locations Hong Kong time type Full time posted ... ... committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initia...
Senior/Customer Care Manager (complaints handling)
Senior/Customer Care Manager (complaints handling)
Apply Now Job No.: 49591... ...gement Department
Job Functions: Bank Operations, Customer Services, Quality Assurance
Responsibilities:
Handle customer...
...re seamless integration of ecommerce initiatives.
~Monitor and analyze key performance metrics, such as sales conversion rates, customer acquisition costs, and ROI, and provide actionable insights and recommendations.
~Stay up to date with industry best practices, ...
...ancy firm in the industry.
Job Description
~Lead a desktop service team, ensuring team members possess the necessary expertise to... ...manage multiple tasks in a high-pressure environment.
~Strong customer service orientation, pursuing excellent service quality and us...
Senior Customer Due Diligence Manager
Apply Now Job No.: 495291
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Customer Services
Responsibilities:
Review customer profile, KYC documents...