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- Peplink is a fast growing company serving the global communications market. Our mission is to help businesses around the world to make connectivity reliable and simple by developing wired and wireless routers, software and technologies. The need for reliable connectivi...
- Responsibilities Customer Service Support Respond to customer enquiries via phone, email, and live chat in a timely and professi... ...s on customer service metrics and for management review. Operational & Administrative Support Assist with scheduling, documen...
- Job Description Handle customer enquiries and complaints via phone and email Handle problematic / un-deliverable shipments Track and trace shipment status Communicate with traffic team for pickup and delivery arrangement Job Requirements ~ HKDSE: Pas...
- ... investment banking and other financial services, including those of securities, insuran... ...s per management request Liaise with customer, FATCA related questions due diligence ... ...oordinate with the other departments on operational issues regarding customers’ enquiries ...
- Key Responsibilities: Lead both Operations & Customer Service Teams in providing operational efficiency and high-quality customer services. Report to the General Manager of Hong Kong & Macau region. ~ Oversee and manage the budgets of Operations & Customer...
- ...ies: Single point of contact for all customer inquiries – underwriting, claims and ge... ...ate escalation when required Meeting service level and KPIs defined by the company ... ... workflow and procedures of call center operations Passed in IIQE Paper 1 and 2 is a mu...
- ... RESPONSIBILITIES Strategy To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business...
- ...: Proactive, detailed-minded, well-organized with excellent customer service skills and mindset Answer client correspondences through ... ...ument review and other general admin duties Daily service operation monitoring Perform ad-hoc assignment as required Requi...
- Key Responsibilities: Manage a team of up to 20's Staff’s operation. Handle and deliver excellent customer service with clients’ enquiries on account opening, market information, complaints with professional manner. Oversee QAT (Training and Quality Assurance...
- ... ; Maintain good relationship and smooth communication with customers and suppliers ; Handle ad-hoc assignment as assigned Req... ...tten and spoken English and Chinese ; # Oversee the customer service team, ensuring high-quality service. We offer competitive...
- ...esponsibilities: Oversee the team to manage and drive the Customer Service Excellence Program, cultivating a strong customer-first cult... ...nd airport voting promotion activities, including ASQ survey operations, passenger focus groups, journey mapping, etc Prepare and...
- ...Principal Accountabilities/Key Tasks - Customer Engagement: Respond to daily customer ... ...e Centre Management: Oversee the daily operations of the Experience Centre, maintaining a... ... - Post-secondary in Business, Customer Service or related area - 6 years relevant ex...
- Position Summary: Minimum 5 years of customer service management experience Manage customer service representatives, providing coac... ...knowledge of the company's recycling products, services, and operations to provide accurate and timely information to customers. ...
- ...rements: Form 5/ HKDSE/ Diploma holder; Minimum 1 year customer service experience preferred; Customer-oriented with good interpe... ...d Chinese (Mandarin); Basic knowledge in general computer operation. Work Location: Tsuen Wan (This position is also availa...
- ...ibilities: Provide professional advice and outstanding customer services and support the Management to achieve the company objectives... ... meeting of preset personal KPIs Cooperate with different operation teams to provide excellent services to our customers Coll...
- Responsibilities : Handle daily CS operation, such as quotations, orders arrangements, invoicing and after-sales services; Follow-up customers' enquiries and handle complaints to maintain customers satisfaction; Assist in sales leads follow-up to close the deal...
- ...Descriptions in English version is available / 只提供英文版本 Responsibilities: Frontline Operations Provide efficient and quality day-to-day operations on the Customer Services’ Helpdesk, Ticketing, Office Reception and Baggage Storage Services as well as Event Supp...
- Job Duty Position: Customer Service Responsibilities: - Perform tasks as directed by managements - Answer phone calls and deal with e... ... and manage quotations - Communicate and coordinate with the operations department to follow up on orders - Record and follow up on ...
- Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructur... ...ormation and document retrieval. • Handle internal/ external customer compliant tactfully and ensure responsive problem solving for ...
- Telford International was established in 1982 to meet the growing demand for beverage products in Hong Kong. Our group offers over 100 brands of natural, healthy, and functional beverages, as well as international spirits and wines, with a unique mix of in-house and th...
- ...Requirements : Form 6 or above. Proficient in computer operations and capable of handling appointment data input in both Chine... ...d English is highly desirable. Excellent and professional customer service skills to efficiently handling enquiries and maintaining smo...
- ...team member, assist Department Head to maintain and upkeep the operation of the department; to review room inventory with Revenue and F... ... ~ Polished interpersonal skills with a positive attitude and customer-oriented ~8 days off per month ~ Immediate and short-notic...
- 工作職責 - Support the Aircraft Service Dept - Handle Aircraft Service planning - Arrange service schedule of operation team - Prepare reports for KPI and business analysis - Assist in sales orders - Support internal departments on service implementations and oper...
- ...top-notch asset management products and services with superior user experience to domest... ...cies：1 Job Description # Review customer account opening information, conduct KY... ... accounts. # Perform back-office fund operations and transactions, including deposits, w...
- Job Responsibilities: Provide excellent customer service through various channels. Handle customer inquiries. Enhance customer satisfaction. Assist with service and product training. Perform other customer service duties as needed. Requirements: ~...
- ...bjects pass) or above Job description: Training of asset allocation and investment portfolio management Understand customer needs and recommend appreciate financial solutions Maintain customer relationship and expand client network Follow up client...
- ... 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providin... ...nd provide service support Meet financial services needs of customers by identifying opportunities and cross-selling banking product...
- ...nquiries, price quotation and maintain good relationships with customers Communication with overseas agents. Presentation and vis... ...nd written both English & Mandarin. Proficiency in customer service skills is an advantage. We offer attractive benefits to ...
- Your Role : As CS Executive, you will be responsible for the CS Lab's operations. Core Responsibilities : Handle and follow up customer enquiries, submissions, tender, report status Maintain good relationship with customer Coordinate internal & externa...
- ... Kong and the rest of Greater China, BEA operates around 130 outlets and employs approxima... ...ord of all related Registers and perform Customer Risk Assessment Monitor the financial... ...aundering Control Officer Monitor the service quality of the branch and handle custome...