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- Job Summary: As a Customer Experience Manager, you will be the champion of delivering positive, seamless, personalized, and magica... ...ractions. This role blends strategic thinking with operational execution, using data-driven insights to enhance the customer journey an...
- ...ning shift (8:00am to 8:00pm) Responsibilities: Assist duty technician process a stage machine & control daily inspection Support team in collective maintenance Regular clearance for automation controller Conduct stage machine lubrication and visual chec...
- ...Ride Safety Ordinance (CAP.449), prepare necessary reports and documents for submission. Provide routine engineering activities support on review and approval on engineering document change; review and proposal of Purchase Order Quality Requirement codes for ride co...
- ... Specialist, OTA (Online Travel Agency) supports Sales Managers & OTA Team and coordinat... ...individual agents Follow up campaign execution by collaboration with leaders and cross... .... ~3 years of experience in sales and customer services role, from Travel wholesale, T...
- ...lized services at a concierge level and customize exclusive VIP Tour experiences accordin... ...signed by manger on-duty and provide to support to Disney Special Activities operations... ...al experiences for VIP guests, leaders, executives, and key stakeholders. Basic Qualifi...
- Job Summary: As a Specialist in Channel Marketing, you will support Channel Marketing team (in Sales & Distribution) to ensure the seamless execution of channel marketing strategies. Job Responsibilities Support Central Strategy and Planning team to perform r...
- ...ns and Central Shops cycle job plans and production inspection. Execute quality control on ride parts to ensure compliance with Disney ... ...nduct on-site inspections at Suppliers' premises Implement & support Quality Assurance job plan and work order completion5S good hou...
- ...tractual commitments and brand integration, identification and execution of various initiatives to maximize partners’ revenue, conceptu... ...porting, as well as external partners. The Associate will also support the execution of partnership activities basing on the guidance...
- ...manage media communications, events and interviews; explore and execute joint media projects to promote and protect the reputation of t... ...king potential issues and managing issues in a timely manner to support the Communications and Public Affairs Department’s issues and c...
- ...ified background in project management. The Production Manager supports and maintains creative integrity while delivering outstanding ... ... quality excellence, coordination with clients and partners to execute all Disney Live Entertainment components, and the ability to q...
- ...this person will play a key role in driving brand visibility, customer engagement, and sales performance through data-driven marketin... ...or campaign performance & traffic metrics for optimization. Support CRM initiatives including segmentation, loyalty programs, and ...
- ...chnical project coordination and planning, providing essential support to the Technical Director. Lead the creation of detailed sc... ...visual, lighting, and show control, to manage cohesive project execution. Manage collaboration with the Facility Service team to ens...
- ...e park admissions to HKDL and achieve sales goal. Assist and support the leader to develop sales plan and strategic relationships wi... ... and in-park celebrations and partnering with internal teams to execute youth events. Assist the leader in the development of presen...
- Job Summary: Support on travel product set up especially in ticket and hotel related connectivity systems, which includes product... ...tting for our sales channels etc. Support on travel product execution such as drafting out product communication package to show pro...
- ... Job Responsibilities Providing investigative and resolution support on attraction control and automation systems for sustainment an... ...project manager/supporting the project manager to plan, design, execute and manage the project timeline and cost to meet the requiremen...
- ...ganization. This position is responsible for planning, integrating, and executing cross-functional projects across all Lines of Business (LOB) within the Park/Resort. Responsibilities: Support the operations planning and execution of Disney Premier Pass operations...
- ...verhauling, capital replacement, enhancement projects, etc. Support handover of new technical projects. Manage energy utilizati... ... interpersonal and communication skills on problem solving and customer service with different internal stakeholders. Strong leader...
- ...nd opportunities for improvement. Provide data and analysis support to help with China team’s communication with LOBs to design an... ...dinate with external partners and vendors to ensure successful execution of activations and promotions, collect data, insights and lear...
- ...ormance guidelines Train, coach and develop subordinates Support clerical work as needed, for example but not limited to compil... ...d Proven experience in a leadership position, experience in customer service an advantage Open-minded & good team player Good...
- ... Guests are accurate, and perform floor management and provide support to the team on daily regular basis Handle incoming calls as... ...cations: Preferably with previous work experience in Hotel, customer services, or tourism industry Preferably with tertiary educ...
- ...:00pm) ; Afternoon shift (1:30pm to 11:30pm) ; Overnight shift (8:00pm to 8:00am). Responsibilities: Technician (Attraction) supports responsible for the daily check, regular maintenance, fault handling and emergency response of the watercrafts, trains & railroad,...
- ... Collaborate with data scientists to transform data into actionable signals for creating personalized communication. Define and execute A/B testing and other experimental approaches to continuously optimize campaigns and evaluate their effectiveness, providing actio...
- ...bility to speak other Foreign language(s) Formal qualifications from Hotel, Hospitality or Tourism Management related courses Customer service oriented, experience in customer service or complaint handling #LI-DNI Addition...
- ...ndle as appropriate Supervise and oversee day to day operation at the distribution floors and/or theaters Plan, organize and execute seasonal events and projects Work with Costume Assistants to ensure records such as inventory and laundry are properly maintain...
- ...age and maintain costume sizing data to ensure accurate fit and performance readiness for Gus/Yunique Entertainment productions Support the implementation and ongoing enhancements of costuming operations applications, including but not limited to assisting with data...
- ...er development opportunities. Interested in a career with a difference? Join us now! Responsibilities: Entertainment Technician supports the daily technical operation and maintenance of different shows and events at Hong Kong Disneyland. Each position has a specific ...
- ...ter greetings Assist atmospheric shows offerings Basic Qualifications: Strong passion for Disney Character, experience in customer service is an advantage, shift duty and outdoor work required Good communication skills. #LI-DNI Additional Information: ...
- ...e contracts and other legal documents on behalf of different lines of business within Hong Kong Disneyland Resort Provide legal support to business teams on a broad range of legal issues including, in particular, corporate/commercial, sourcing and procurement, data ...
- ...n (Electronics / Props & Puppets / Stage / Lighting & Rigging / Laser Effects / Show Control / Pyro & Special Effects / Warehouse) supports the daily technical operation and maintenance of different shows and events at Hong Kong Disneyland. Each position has a specific ...
- ...ic Qualifications: Must have solid guest service mindset when handling all guests’ transactions.Pleasant personality and strong customer focus is a must Good communication skills. #LI-DNI Preferred Qualifications: ~ Previous work experience in Hotel, Guest se...