JOB TITLE: Senior Business Analyst – eFX IT

Department: eBusiness IT

Reporting to: Head of eFX IT Business Analysis

Summary

CA-CIB has a major investment in the FX asset class, seeing it as a core area of service, growth and investment. The business is distributed globally with trading centres in London, Hong Kong and New York.

eFX technology is responsible for a suite of applications and services, forming the core of the etrading FX business line. This line services clients, internal Sales, and other branches of the group. The suite includes connectivity to markets and multi-dealer venues, single dealer platform, pricing and trader tools, and supports FX spot, forward, options and deposits.

The FX business is looking to improve their electronic footprint through implementing low latency, competitive pricing and algorithmic hedging, and improved distribution capabilities in conjunction with a push on the sales side. As a senior business analyst in the eFX IT team you will work with stakeholders to understand their requirements, guide developers in delivering quality solutions and help coordinate from inception to delivery.

You will be an experienced senior business analyst with a proven track record in FX e-trading and/or e-commerce, who is an energetic self-driven individual, adaptable as the context determines, to take instruction and work autonomously; or to work collaboratively as part of a small team.

Key Responsibilities

Write specifications/stories for systems and processes as required for specific projects or the continued evolution of components, interfaces and processes for all products within the eFX business line
Manage and deliver specific work packages and projects
Functional testing of enhancements in collaboration with the QA team
Assist in the selection and implementation of vendor software.
Develop and maintain good working relations with the business (front, middle and back office, Risk, etc.).
Work with stakeholders to prioritise and keep them updated of progress, risks and issues.
Update system and project documentation.
Provide the necessary day to day support for production issues.

Management and reporting

Perform assigned responsibilities in a professional manner, according to the Company’s and Department’s agreed policies and procedures, and in accordance with agreed personal objectives, identified both at the Appraisal and separately assigned.
Support the Business requirement to maintain services where necessary on a 7 by 24 basis.
In conjunction/agreement with management acquire and maintain the necessary product, professional and PC skills to carry out the assigned responsibilities.
Provide timely reporting to management (IT or Business) of progress and problems, using the reporting mechanisms provided
Participate in relocation projects, BCP tests, power-downs and externally imposed testing activities, to ensure that the systems and services that are supported continue to be provided to the Business.
Provide on-going support to all systems services within scope of responsibility, covering application (or systems) software management, error correction, minor changes and system operations.
Ensure that the solutions, systems, services and on-going procedures conform to the requirements of the Legal, Audit and Compliance Departments and external regulatory bodies.

These responsibilities are not intended to be prescriptive – it is anticipated that staff will be encouraged to undertake activities outside their specific responsibilities

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the London Compliance manual and the Financial Crime Policy.
Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Key Internal contacts

Key business sponsors and users

IT teams of downstream systems

Other departments

Key External contacts

Multi dealer platform providers

Outsourcing providers

Vendors

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Senior Business Analyst - eFX IT