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- Job Summary: As a Customer Experience Manager, you will be the champion of delivering positive, seamless, personalized, and magical experiences with the company’s products and services across all customer touchpoints—from digital platforms to in-resort interactions...
- ...and implementing communication plans to promote and protect the reputation of the company in line with corporate goals. Plan and manage media communications, events and interviews; explore and execute joint media projects to promote and protect the reputation of the ...
- Job Summary: Through innovative storytelling and a culture of collaboration, Hong Kong Disneyland’s Entertainment team manages and leads the creation, production, and delivery of remarkable and engaging entertainment experiences. The Technical Manager guides and ma...
- Job Summary: The position is responsible for conducting sophisticated Revenue Management and Pricing analyses for Hong Kong Disneyland Resort (HKDL)’s Merchandise business, both within the resort and out-of-berm locations, to drive incremental revenue. Responsi...
- Job Summary: The Analyst, Revenue Management and Pricing plays a critical role in supporting the day-to-day hotel inventory management and ensuring the optimal functioning of hotel management systems to maximize hotel revenue. The role requires a strong understandin...
- ...n effort to build life-long relationships for Hong Kong Disneyland and to drive youth business and reach the pre-set sales goal. Manage relationships with youth leaders, via telephone, email, presentations, and face-to-face meetings, proving clear and concise message...
- ...ctional teams, and external agencies. Formulate communication plans and touchpoint strategies based on segmentation insights. Manage the end-to-end implementation of multi-channel CRM campaigns, including campaign calendar planning, content strategy and design, se...
- ...oaches to enhance sales performance. Requirements: Bachelor's degree with at least 5 years relevant experience in a project management role. Strong communication, coordination and interpersonal skills, sound capability in analysis, consolidation, and presentati...
- Job Summary: Job Responsibilities: Work collaboratively with other disciplines, project managers and design managers on conducting E&M engineering design, analyses and calculations for renovation, A&A works, and new built project in accordance with park design st...
- ... Disneyland (HKDL) strategy and business development on Douyin platform, including Douyin channel strategy establishment, project management regarding livestreaming, content creation and paid media, budget planning & management, cross department communication, etc. R...
- ...lleled spectacle… and a dash of pixie dust. The Production Manager drives production processes and financial success of assigned... ...leader, the Production Manager champions and supports safety, environmental, inclusion, and other corporate initiatives, ultimately enhan...
- ...stom, themed fixtures and other lighting items as required Manage full plan for show lighting upgrades to be included in the in... ... Ability to produce designs reflecting both theatrical and environmental aspects of WDI products Proficiency with computer systems,...
- Job Summary: Assisting Associate Events Managers in handling and implementing Sports and special events. Follow workflow and ... ...sts handling & arrangement, ceremony seating plan Handling environmental measure with FS Plan and implement on-day logistic plannin...
- ...ation of show elements and conduct recurring Show Quality reviews Requirements: Degree in theater, industrial design or environmental design preferred, not required Minimum 4-6 years in theme park design, production and installation Working knowledge of d...
- ...annels. Monitor and review online travel product shelving, offering insights and recommendations for optimization. Assist in managing sales-led influencer marketing campaigns, tracking key performance indicators (KPIs), and preparing reports on campaign effectiven...
- ...de range of building services systems and equipment, such as LV distribution, HVACR, fire services, plumbing and drainage, energy management system (EMS), and other relevant trades Conduct preventive and corrective maintenance for facilities and equipment to achieve ...
- ...ly in the GUS+ system for Gus/Yunique Entertainment, enabling the team to input attributes an complete the costume setup process Manage and maintain costume sizing data to ensure accurate fit and performance readiness for Gus/Yunique Entertainment productions Supp...
- ...aintenance on entertainment equipment and facilities Conduct regular inventory checks and prepare various tracking reports for Management Basic Qualifications: Tertiary education or equivalent At least 1 year of experience in warehouse or entertainment equip...
- ...spections at Suppliers' premises Implement & support Quality Assurance job plan and work order completion5S good housekeeping Manage & housekeep goods with 5S method Basic Qualifications: Diploma or above in Engineering or related disciplines At least 4 ...
- Job Summary: Reporting to Manager, Marketing of Strategy team, this person will play a key role in driving brand visibility, customer engagement, and sales performance through data-driven marketing strategies tailored to the China digital landscape. Responsib...
- Job Summary: Hong Kong Disneyland ("HKDL") Corporate Alliances & Operating Participants team develops and manages complex, long-term, multi-dimensional relationships with select brands and companies. The team creates incremental value to HKDL and its partners throu...
- ...aintenance on entertainment equipment and facilities Conduct regular inventory checks and prepare various tracking reports for Management Candidates with more experience will be considered for higher level positions. Basic Qualifications: Secondary school or a...
- ...porate/commercial, sourcing and procurement, data privacy, technology, e-commerce, anti-trust and intellectual property Advise management on specific issues to ensure compliance with project documents, corporate policies, legal and regulatory requirements Such oth...
- ...tion proactively Reply Guests’ feedbacks via emails, letters and inbound calls Ensure all incoming cases are prioritized and managed in terms of severity and urgency for efficient and effective handling Work with other Line of Business to maintain consistent G...
- Job Summary: The Specialist, OTA (Online Travel Agency) supports Sales Managers & OTA Team and coordinates with other LOBs to deliver assigned business development tasks and projects to achieve sales goals on related accounts and channel. Responsibilities: Ass...
- Job Summary: Responsibilities Leading and managing kitchen staffs, and providing on the job training. Resourcefully solve any issues that arise and seize control of any problematic situation. Comply with and enforce sanitation regulations and safety standar...
- Job Summary: Provide various secretarial and sales administrative support to sales team as well as managing the day-to-day office operations . Manage all office needs including coordinating conferences/meetings; managing calendars and business trips for the team...
- ...to diagnose and trouble shoot entire signal path of A/V systems is required. Understanding of international technical formats Manage a flexible schedule across varying shifts and competing priorities Comprehensive knowledge of audio source and reproduction/exhi...
- ...verhaul, park inspection and good receiving. Issue engineering disposition for defective component or engineering issue. Assist manager on the Project critical deliverables development, assessment, and auditing, on the new projects on Amusement Rides and Entertainme...
- ...xecutives, and key stakeholders. Basic Qualifications: ~ Tertiary education qualification from Hotel, Hospitality or Tourism Management courses. ~1 Year experience in hotel, tourism and/or guest services industry ~ Skilled in utilizing Microsoft Office applicat...