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- ...ning hotel properties, he has distilled the Group’s collective experience into an individual brand. More than just a place to stay, Th... ...nd The Lounge. We are seeking an enthusiastic and dedicated Guest Experience Officer to join our dynamic hospitality team. If yo...
- Job Responsibilities Welcome guests with a willingness to please attitude and give undivided attention to guests; Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems; Maintain cashier float ...
- ...ity and French flair in a homely setting of sophisticated design and consistent top-quality service. We entrust you as our Guest Experience Manager (Duty Manager) to drive growth and account successes. How will we care for you? Enjoy a 5-day working week c...
- ...anagement or related disciplines Minimum 1 relevant working experience Good communication and customer service skills Proficien... ... Candidate with more experience will be considered as Senior Guest Experience Officer Fresh graduate will also be considered ...
- This position is pivotal to our customer service model transition project, aimed at elevating the overall customer experience. The successful candidate will lead initiatives to enhance customer satisfaction, streamline service processes, and ensure consistent quality t...
- ... are looking for team players who are effective, supportive and professional to join our family. Job Responsibilities Welcome guests with a willingness to please attitude and give undivided attention to guests; Perform check in, check out and room change proced...
- What you will do: Be a great host and seek out opportunities for guest centric experiences in the hotel in creating unique guest experiences and interactions during their stay or special occasions, e.g. birthday celebration, anniversary, etc. Welcome and registe...
- ...as well as provide high quality customer services -Review and identify customer journey and formulate strategy to uplift customer experience -Develop FAQ, product sales talk and sales tools to drive sales conversions and meet the KPIs defined by the company -Conduct mar...
- ...e this truly one of the great hotels of the world. What you will do: Be a great host and seek out opportunities for guest centric experiences in the hotel in creating unique guest experiences and interactions during their stay or special occasions, e.g. birthday ...
- ...d by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemp... ...onsibilities Sotheby’s is looking for an experienced Client Experience Coordinator based in Hong Kong to own the operational executi...
- ... from Hong Kong International Airport by car. The Hotel offers guest-centric technology, innovative dining and accessible luxury wi... ... QUALIFICATIONS Holder of diploma or equivalent Relevant experience in hotel industry and familiar with Opera system are advantage...
- ...e duties in Front Desk at TMC and welcoming arrival Perform guest registration efficiently Perform cashiering functions effic... ...ed disciplines is preferred Minimum 2 year hotel operations experience, preferably in Front Desk & Guest Service People-oriented w...
- ... to the famed Victoria Harbour. Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully r... ...ban haven. YOUR DAY TO DAY Responsible for the delivery of guest service through all areas of the Regent Club Finish all asp...
- Job Duty ✨Hotel in Central - Club Lounge 中環酒店 - 行政酒廊✨ ✨Monthly Salary $21k with Front Desk Experience ✨月薪21k，需具備前台經驗✨ - Provide personalised guest services, concierge services and F&B services 提供個人化賓客服務、禮賓服務和餐飲服務 - Perform check-ins and check-outs 辦理入住和退房手續 .- Cand...
- ...mote and implement customer-centric model in Personal Banking Business by leading customer journey mapping and best-in-class user experience design Partner with customer segments, product and channel managers to design and optimize end-to-end customer journeys using ...
- ...sibilities Monitor the daily operations of Front Office and guest services. Manage and supervise front desk staff and quality... ...anagement or related disciplines. At least 5 years relevant experience in hotel industry. Strong communication, interpersonal and ...
- ...eaders? We are looking for Reservation Specialist at Sales & Marketing Department: ... ...ain and sell services and facilities to guests Maintain knowledge of special rates,... ...ent or equivalent ~1 year of relevant experience, or an equivalent combination of educat...
- ...evious preventive actions. ~ To build team rapport and share good practices with own team members and other teams in the Client Experience. ~ To ensure self-compliance and lead team members on compliance with internal policies and external regulations. ~ To suppor...
- Customer Experience Lead (Bank) Our Institutional Bank client is looking for a Customer Experience Lead in VP grade to join the team. Candidate is expected to provide adequate business management support function in customer service, monitor / enhance the end-to-end ...
- Responsibilities: Lead the Customer Experience team in fostering the unit's business development and ensuring delivery of quality customer experience to the customers. Ensure smooth and effective collaboration with internal stakeholders and external product p...
