Renowned news and media corporation in Hong Kong
Job Description
• Provide technical support to end-users regarding products, subsystems and on IT infrastructure
• Install, configure and support IT equipment, including desktop/ laptop computers, printers and va...
SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K)
The primary responsibility is to conduct frontline support needs via teleph... ...ng, answering hotlines and services request.
Perform ad hoc IT support duties as assigned.
~ Diploma or above in Inform...
Leading IT&T services company in Hong Kong
Job Description
• Perform the system and jobs monitoring
• Provide technical support services to internal users & external customers
• Responsible for the system health check
• Handle the hotline, service desk servi...
System Administrator (IT Helpdesk)
Apply Now Job No.: 498765
Employment Type: Full time
Departments: Information Technology Department
Job Functions: Information Technology
Job Description:
Manage IT Helpdesk tickets in a timely manner
Re...
...
• Facilitate Shop opening project in HK & China regarding IT equipment
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware ...
SWC8626 |06 Mar 2024 Helpdesk Support Engineer (Banking, 20-25K)
Receive and solve IT related inquiries from users through phone and email.
Provide support in Windows, mobile devices, and hardware/software maintenance.
Assist in ad-hoc projects as assigned. ...
SW8619 |20 Feb 2024 Helpdesk Support Engineer (Overnight) (18 – 23k)
Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Remote troubleshooting required.
Coordinate with internal and external parti...
...ly covered by standard operating procedures.
• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networ... ...y to seek out, manage and work with vendors.
• Supervise local IT support of remote site.
Job Requirements
• Requires a Bache...
...Professional firm, regional role
~Level 1 & 2 deskside & remote support
About Our Client
Our client is an international profession... ...ing systems and applications
~Escalate complex issues to senior IT staff or external vendors as necessary
~Maintain accurate and t...
...d
Job Description
• Reporting to the Information Technology Director
• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
• Monitor and perform health check to the system and network
• Assist in installation/upgrade of...
• Support the deployment of the RFID technology in Asia. It will be the bridge between the Global Project Team, the regional Retail Project Manager, local IT teams and vendors to coordinate and execute the pilot and roll out.
• Be the Single Point of Contact between ...
IT Support Engineer, Shift Duty Required
Job Title: IT Support Engineer, Shift Duty Required
About our client
Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their...
IT Director, Transformation (FMCG or Manufacturing)
Job Title: IT Director, Transformation (FMCG or Manufacturing)
About the c... ... of ERP (enterprise information systems) and cloud strategies to support a centralized operation; achieving more cost-effective and cost-...
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools lik... ...s to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Follow up with the respective ...
~Global IT support
~O365, Active Directory, Service Now
About Our Client
Our client is a global company
Job Description
~Responsible for Tier 1 & 2 support for global users
~IT Ticket Logging management
~Support of IT functions such as application support a...
...ead of Retail Information Technology (Hong Kong) is for Group Information Technology – Retail HK.
• Manage the IT services teams to provide direct support to the business units to achieve greater customer satisfaction
• Manage the team to implement the defined IT b...
...extraordinary fine diamond jewelry and Swiss watches, known for its luxurious and high-quality products.
Location: Central
Na... ...ed field, MCSE preferred.
• Minimum of 2 years' experience in supporting MacOS, MS Windows, Office applications, and desktop hardware, r...
...lobal consumer products organization. They are hiring a Regional IT & Transformation Director, at an APAC level to continue the up-s... ...n the planning and implementation of ERP and cloud strategies to support a centralised operation; providing effective strategic and tacti...
SW8598 |17 Jan 2024
Helpdesk and Deskside Support Engineer (30-40k / No OT)
Provide frontline helpdesk support on IT-related issues through to a ticketing system.
Familiar in O365 support.
Perform first tier troubleshooting with on-site and remote tools.
Coordinate ...
...to diversify their portfolio, they are now seeking for a Head of IT to join their team
About the role
Reporting to the CTO and... ...ou will ensure each line-of-business and enterprise applications support business goals and meet user requirements, where necessary conso...
Senior Helpdesk Specialist (HK$20K - $30K) (Ref. No.: 26805)
Our client, a Financial Institution, is looking ... ...ill the position.
Job Duties
Provide deskside support to users
Assist in procurement issue on IT items
Monitoring normal operation for IT systems...
IT Desktop Support Team Leader (Legal Firm) - IC
Client Description
UK-based international legal firm
Job Description
• Be one o... ...ted discipline
• 3-5 years of previous experience as an IT Helpdesk Operative ideally gained within a legal or professional serv...
Regional IT services and solutions provider
Job Description
Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)
Responsibilities
• Provide first line helpdesk support to customers or end users (both internal and external)
• Handl...
Client Description
Leading IT solutions company / Client: To be confirmed
Job Description
Responsibilities
• Oversee all... ...y logged with the IT Service Management system
• Call relevant support according to the nature of the incidents
• All the actions tak...
...with over 100 employees in HK
Responsibilities:
• Perform helpdesk support to users;
• Assigned to complete programming tasks including... ... only.)
Job Features
Job Category Information Technology (IT)
Apply Online
Name *
Email *
Tel *
I have read ...
We are looking for a Project Manager (IT) to join a company which is one of the world's leading digital assets ecosystem providing ... ...r conflicts.
# Monitor team performance, provide feedback, and support professional development to ensure a highperforming project team...
~Lead a team of 3, Tier 1 & 2 Support
~Regional role, cover HK, China and Singapore
About Our Client
Our client is a global leadin... ...to regulatory and security protocols.
~Collaborate closely with IT infrastructure, information security, and network teams to uphol...
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support)
Provide on-site technical support for both software and hardware to VIP c... ...ends, significant problems and expected delays.
Provide other IT-related support as required by the business (Holiday, off-hour a...
Associate Vice President / Senior Officer, Internal Audit (IT) - IC
Client Description
Provided upon replied
Job Description
Candidates with less experience will be considered as Senior Officer.
Responsibilities
• Report to the Chief Internal Audit Off...
...nd Macau.
Job Description
~Acts act a communication bridge between parties and provide application support based on business needs.
~Work with business units, IT vendor, etc.
~Obtain requirements from users
~Project planning and development
The Successful A...