Search Results: 4,050 vacancies
Handle inbound phone calls and outbound phone calls
Log down problem issues and keep track on helpdesk calls
Co-ordinate with 2nd level support teams and vendors to resolve the incidents
Password unlock and reset
F.5 graduation or above qualification
Wor...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
SW8588 |11 Dec 2023 Helpdesk Support Engineer
Provide frontline helpdesk support on IT-related issues through omni-channel. and log cases to a ticketing system.
Remote troubleshooting required.
Coordinate with internal and external parties.
Assist in perf...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
Responsibilities:
Perform daily IT-related services support and hardware maintenance, replacement for customers
Handling daily after-sales operations with customers and vendors
Provide technical support, hardware, software installation, configuration, and tro...
SW9317 |26 May 2017 Helpdesk / Desktop Support Engineer (Retail)
Responsible for the end-user support on Windows OS and applications
Installation / removal / change of software and hardware peripherals
Hardware, PC software and network troubleshooting
Fol...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
...assistance proactively as 1st line support
Provide office PC Hardware, Software installation maintenance and upgrade
Provide helpdesk support to users on desktop computing and office equipment
Manage internal controls, network and solve the connection problem
...
...d users with their technical problems and maintaining the health of the IT infrastructure.
Responsibilities
~Provide expert helpdesk support, troubleshoot and resolve technical issues for colleagues and internal parties promptly and efficiently
~Manage user env...
Responsibilities:
Manage helpdesk-reported technical problems, prioritize, track the ticket system and provide timely workable solutions for end-users
Provide end-user support by phone, live chat or remote support.
Monitor collaborative systems health, escalat...
HKD 13k - HKD 20k per month
...h you.
Summary:
We are currently seeking candidate as a Helpdesk Support working in Government Offices. The position will be r... ...quivalent
• 1 - 2 year working experience on IT Services or Engineering would be advantage
• Fresh graduate is welcomed
• Familia...
...mmary:
In-house IT Support/ IT Coordinator role with an engineering company. You will be part of APAC's region IT team and be res... ... disciplines
With 2+ years' work experience in IT support/ helpdesk position
With good communication and interpersonal skills ...
SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K)
The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.
Fulfill all contract scope and ensure sure all overcharges have been arrang...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
SWC8626 |06 Mar 2024 Helpdesk Support Engineer (Banking, 20-25K)
Receive and solve IT related inquiries from users through phone and email.
Provide support in Windows, mobile devices, and hardware/software maintenance.
Assist in ad-hoc projects as assigned. ...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
SW8632 |
03 Apr 2024Helpdesk Support Engineer (Overnight) (18-23K)Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Account admin required.
Coordinate with...
... Requirements:
Degree holder in computer science, computer engineering, information technology and or related disciplines;
With a... ...mmand of both spoken and written English and Chinese
3) Helpdesk Lead
Responsibilities
Provide front line desktop suppo...
...time
Departments: Information Technology Department
Job Functions: Information Technology
Job Description:
~Manage IT Helpdesk tickets in a timely manner
~Respond to user call via phone, email and ticket system
~Resolve user queries and feedback quickly...
Job Responsibilities:
Troubleshoot servers, network, and end-user PC technical issues
Install and maintain LAN & WAN networks, network devices
Provide help desk services to users and handle user's enquiry
Provide technical support on hardware and software
...
Our client is a large Investment Bank is looking to hire IT Helpdesk.
Responsibilities
Work in Large scale environment with 5 days’ work.
Provide day to day monitoring, support, and administration to in-house users.
Provide technical support servic...
...epending on the team's circumstances. General term to set shifts happens every 6-8 weeks.
To find out more about your life as a helpdesk agent click here
Other Benefits
~5 day work week, day shift only
~14 Day Annual Leave up to 25 days per year
~ Double pa...
...areer with Global eSolutions Responsibilities:
You will contribute to the total customer satisfaction by providing general helpdesk support to end users.
What you’ll be doing?
Provide technical support via phone, email and fax to address query/incident re...
We're hiring!
Come join Smith's Hong Kong team!
IT
~ IT Helpdesk Analyst
Benefits We Provide:
Modern, streamlined office design
Collaborative and dynamic culture
Gym and wellness sponsorships
Rewarding careers
Uncapped commissions for salespeop...
HKD 20k - HKD 25k per month
...mation according to standard operating procedures
Prepare reports
Job Requirements:
F.5 or above
At least 1 year IT helpdesk support experience
Good command in Cantonese and English, Putonghua is an advantage
Shift duty is required
If interested ...