Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages nineteen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou, Regal Airport Hotel, Xi’an in Xi’an and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. Two separate hotels will be opened within the next few years in Chengdu of China and London of United Kingdom.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

We invite applications for the following position:

Responsibilities

Provide helpdesk, remote and onsite support of IT systems, including the handling of the incident reported from users and undertake the daily support of IT systems in hotel environment

Perform first tier problem solving and escalation to senior if required

Install software to PC and/or related equipment

On-job training will be provided

Assist in performing any other IT duties as assigned by supervisors.

Requirements

Certificate or Diploma in Information Technology, Computer Science or related disciplines

At least 1 year’s working experience in technical support role (hardware & software)

Good Command of spoken and written English and Chinese

Shift duty is required and overnight only for urgent case

Fresh graduates and candidates with less experience will also be considered

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:

Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful.
All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

IT Support