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- .../requests in a timely manner Provide professional advice to internal/external customers on how I&I can fulfill business requirement... ...he formulation and execution of business strategy and tactical program To stand HSBC Value in all business engagements, maintain t...
- ... in achieving the Group’s and Bank’s business goals Provide internal consultancy to identify opportunities in transformation and pr... ...nsultancy experience Proven record of effective project and program management, including project planning and decision making, id...
- ...rketing campaign and customer engagement activities Monitor program result and intake quality based on analytics and take respecti... ...capability, and the ability to drive a diverse group including internal and external partners Good interpersonal & problem-solving ...
- ...urchase price Recognized corporate training and development programs Progressive career advancement opportunities Principa... ...ly or through effective and proactive collaboration with other internal business partners Develop Prestige team culture and build a...
- ...balance and portfolio profitability delivery by merchant usage programs. ~ Lead performance analytics and assist to derive the me... ...nication and interpersonal skills, with hands-on experience in internal or external partnerships development or management Able to ...
- ...sks and performing review of control procedures and monitoring programs, working with other departments on their operational risk mana... ...ize the risk exposure of the Bank by observing the established internal control systems and monitoring the effectiveness of these syst...
- ...te for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunities Principal responsibilities Provide quality service through efficient and c...
- ... customer portfolio analysis to identify cross-selling investment products opportunities Implement and participate in promotion programs to acquire new and retain existing investment business Achieve the sales target by collaborating with Customer Relationship Man...
- ...te for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunities Principal responsibilities Provide quality customer service to our retail...
- ... Achieve the insurance sales targets by collaboration with the assigned Customer Relationship Managers/branches Drive tactical programs to develop a robust insurance culture on need based financial planning to affluent segments Ensure sales staff are capable to c...
- ...tre to maximize service quality and productivity Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate Organize product briefing, experience sharing and role play se...
- ...rtaken to minimize risk exposure of the Bank Adhere to all relevant processes and procedures of the Group compliance policy and internal controls Requirements University degree in Business Administration or other related disciplines, with professional qua...
- ...usiness planning and leadership decision-making (e.g., budget utilisation, variances, key risks/issues). Ensure data integrity, internal controls and compliance with internal and external reporting requirements, in line with Group policies and governance standards. ...
- ...rocessing and logistics arrangements Build and maintain good relationships with key accounts Communicate and coordinate with internal and external parties To handle ad-hoc jobs as assigned Requirements ~ DSE / Form 5 or above ~2 years of relevant wor...
- ...d regulations. Conduct Interview, analyze transactions, assess customer behavior, and document findings. Prepare reports for internal and regulatory review, support chargeback and recovery processes, and oversee offshore fraud teams. Drive process improvements ...
- ...nfigure routers, switches, access points, and VPNs Participate in network and security infrastructure projects, coordinate with internal teams, suppliers, and vendors to ensure timely delivery Provide Tier 2 remote and on-site support, resolve complex incidents, a...
- ... of subordinates Manager 3 rd party vendor as Service ambassador to support roadshow activities while ensuring compliance with internal and regulatory guidelines Improve success rate of applications by minimizing missing supporting documents / application informa...
- ... de-risking to perform research, assess potential financial crime risks and conduct customer contact in strict compliance with all internal and external Know Your Customer regulations and policies with ongoing review Manage the execution of compliance checking and pr...
- ...tomer base and drive spend/usage; support the design and rollout of new product features to broaden the portfolio, partnering with internal teams to enhance the end-to-end customer experience Build and maintain strong external partnerships (e.g., co-marketing partner...
- ...selling Provide non-cash transaction, support branch administrative and operational duties and adhere to control procedures and internal guidelines Requirements University degree in Business Administration, Marketing, Computer Science or a related discipline...
- ...department as Assistant Customer Care Manager, reporting to Customer Care Manager Principal Responsibilities Liaise with internal counterparts to resolve operational issues and customer complaints Liaise with other departments to conduct case investigations...
- ...nce with governance standards in line with Group requirements (e.g., FIM) and applicable Hang Seng Bank / HSIC policies, including internal SOP control, reporting standards, and documentation expectations. Monitor and manage operational risk by applying the Group/Ban...
- ...e policy portfolio management • Formulation and review of underwriting & claim policy, guidelines and manuals in compliance with internal policy and external regulatory requirements • Acting as a process and control owner to conduct continuous monitoring against all...
- ... Take ownership of KPI: Insurance Maturity Recapture, New to Insurance penetration and Mainlander Business. Collaborate with internal key stakeholders to develop and implement insurance sales strategies, business and marketing initiatives focusing on retail busine...
- ...counting or related discipline Minimum 10 years’ relevant experience in insurance or banking, with exposure to risk management, internal controls, audit and sound knowledge of retail banking, investment markets, insurance products and regulations, operational risk ma...
- ...derless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Ret...
- ...oducts Ensure all control measures relevant to the job are undertaken to minimize risk exposure Maintain the Group’s/ Bank’s internal control standards, implement and observe the Group’s/ Bank’s Compliance Policy and maintain awareness of operational risk and mini...
- ...rational Risk framework in RBW businesses To liaise with RBW businesses for ensuring their compliance with statutory, group and internal requirements relating to Regulatory Compliance To coordinate with RBW Business in relation to regulatory or audit enquiries and...
- ...m leadership & delivery - set priorities, targets and service standards; coach team members and manage day-to-day delivery across internal teams and outsourced parties. Lead custodian / outsourcing oversight reviews, track KPIs/KRIs, manage remediation plans and dr...
- ...aise with relevant parties to ensure smooth implementation of various projects Ensure all processes of the team comply with the internal control standards, group compliance policy and external regulatory requirements Requirements Diploma or Degree Holder; Fo...