Search Results: 8 vacancies
...echnology Department to understand internal customers’ pain points and drive to work out practical solutions
Responsible for investigating operational issues, problems and provide initial recommendation
Gathering, validating and documenting business requirements ...
...ment measures for daily bus operations
Plan and execute special service operation arrangement for special / festive events
Investigate and analyse customer’s complaint and cause of service inadequacy
Deploy work orders to frontline staff. Communicate and arran...
...rovide cost-effective solutions which cope with technically-demanding specifications. Projects delivered span from geotechnical investigation and ground improvement to the construction of special foundations, such as deep diaphragm walls – for both public and private s...
...pare required drawings, corresponding documents and statutory submission
Responsible for formulating maintenance plan, fault investigation, feasibility studies, specification & reports preparation, site work progress monitoring etc.
Monitor the performance of in-...
... operations issues (e.g. service suspension, system fault, property damages and personal injury cases, etc.). Assist to prepare investigation/ incident reports, and undertake preventive and corrective measures.
~Handle customer feedback cases (e.g. complaint and inqui...
...e
Continuously uplift performance standard by educating, training and disciplining frontline staff as per given guidelines
Investigate public complaints in regard to frontline staff and impose corrective/disciplinary actions as appropriate
Identify the trends ...
...nents, parts and consumables.
~Assist supervisors to compile and co-ordinate incident report(s) or relevant records in case of investigation on public feedback, comments, complaints or as circumstance required.
~Required to work on Saturday, Sunday and Public Holiday...
...nough for the operation.
~Compile, handle and co-ordinate follow up actions, incident report(s) or relevant records in case of investigation on public feedback, comments, complaints or as circumstances required.
~Supervise and coach part-time staff as appropriate.
~...