Working Location: Fanling

Working hours: Monday – Sunday, roster shift of 5 days

Morning shift: 0900-1800 / Afternoon shift: 1100-2000

Job Responsibilities:

Lead the team to handle daily in/outbound operation, including the CSR and warehouse operation
Coordinate with internal and external parties to maintain a smooth operation, including warehouse
Supervise team members to achieve the KPIs from customers
Monitor team performance and productivity
Communicate with overseas customer in regular conference call
Handle the complaints from client, investigate the root cause and provide the corrective measurement
Coach team member
Ensure timely invoicing/billing, issuance of credit notes, internal expense report and month-end closing
Other ad-hoc assignment from management

Job Requirements:

Higher Diploma/Degree holder in Supply Chain/ Logistics
3 years related working experience in freight forwarder/logistics industry
Good communication and interpersonal skills
Leadership, Customer-oriented, self-motivated, able to work under pressure & willing to work overtime when required
Excellent service manner, patience and problem-solving skills
Good command of spoken and written English, Mandarin
Proficiency in Ms Word and Excel

An attractive remuneration package and excellent career prospect will be offered to the right candidates. Interested parties please send full resume with expected salary and availability by clicking " APPLY NOW " to submit your application.

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. Our company will retain the applications for a maximum period of 12 months after the selection process is finalized.

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Supervisor, Operations (Fanling)