Search Results: 57 vacancies
... development, we invite high caliber candidates to fill the position.
What you are in charge of:
~Provide technical support to lifts (including mechanized vehicle parking systems and goods lifts)
~Plan and supervise the lifts installation, maintenance and repair ...
Mitsubishi Elevator Hong Kong Company Limited undertakes sales, installation, maintenance and modernization of lifts and escalators manufactured by Mitsubishi Electric Corporation of Japan. We are inviting high calibre candidates to apply for the following position:
R...
...s, including Building Services, Environmental Engineering, Information, Communications and Building Technologies (“ICBT”) and Lifts & Escalators.
At ATAL, we empower our people through our “Supportive and Caring” culture and working environment so that they could d...
HKD 16k - HKD 18k per month
Mitsubishi Elevator Hong Kong Company Limited undertakes sales, installation, maintenance and modernization of lifts and escalators manufactured by Mitsubishi Electric Corporation of Japan. We are inviting high calibre candidates to apply for the following position:
...
HKD 45k - HKD 48k per month
...s, including Building Services, Environmental Engineering, Information, Communications and Building Technologies (“ICBT”) and Lifts & Escalators.
At ATAL, we empower our people through our “Supportive and Caring” culture and working environment so that they could de...
HKD 35k - HKD 45k per month
...s, including Building Services, Environmental Engineering, Information, Communications and Building Technologies (“ICBT”) and Lifts & Escalators.
At ATAL, we empower our people through our “Supportive and Caring” culture and working environment so that they could de...
...les
Supervise and control AV technicians for banqueting functions
Attend emergency calls and follow up work, e.g. fire alarms, lift breakdowns, safe-box destroy and etc.
Respond to guests’ requests and other Departments’ requests in timely manner
Ensure that...
... in the system clearly and concisely and following up on any outstanding issues or inquiries within the agreed-upon timeframes
Escalating complex or unresolved issues to team lead or management promptly
Participating in Company or Marketing campaigns, activities, ...
...ties
Handling support enquiries from all frontline channels & acknowledgement
Working closely with business users & handle escalations, identifying innovative ways to increase customer satisfaction
Triaging incidents, assessing business & financial impact and ...
...
Deliver portfolio valuation to clients
Provide timely net asset value (NAV) production, accounting validation and management escalation, in the event of issues
Be able to identify and lead change with system development and process improvements
Liaise with in...
...start to finish.
# Troubleshoot technical issues and provide basic troubleshooting and problem-solving assistance to customers, escalating complex issues to the appropriate internal teams for resolution.
# Process returns, exchanges, and warranty claims according to...
...plan to ensure production system is up and running
~Manage and respond to users on timely manner for reported production issues/escalation to regional support team.
~Prepare and update technical documentation such as administration and user guides.
~Perform techno...
...ure project performance using appropriate tools and techniques
~Perform risk management to minimize project risks and report and escalate to management as needed
~Establish and manage the relationship with the client, all stakeholders and third parties/vendors
~Cr...
...ring and verification
Provide patching update
Provide support and troubleshooting
Provide first line problem solving and escalation
[Requirements]
Diploma or above in Computer Science/ Information Technology or related discipline
Experience in supporting...
...
~Providing services to provide second-tier technical support including troubleshooting, problem identification, resolution, and escalation
~Perform Data fixes and Configuration fixes
~Work together with Developers who are the third-tier application support to reso...
...ing IMAC, desktops and laptops installation, image cloning, hardware/software troubleshooting, follow-up action, coordination and escalation
~Reporting & analysis on operations for further service delivery performance enhancement
~Provide ad-hoc/ on-call support for u...
...ect team, support team, sales team, development team, etc.) and external parties to ensure quality work delivered
~Serve as the escalation point for any items within the account
~Organize operations review meetings on a regular basis
~Develop opportunities for val...
HKD 16k - HKD 20k per month
... knowledge or authority of other team members. The Senior Administrator is also a reference point for other staff members for any escalated service issues.
A customer centric focus will be required to achieve premium customer service through accurate and timely qual...
... supervisors and subcontractors for site management to coordinate materials handling, storage and distribution
Support Registered Lift Engineer for statutory examinations for the new and existing lifts
What you offer:
Degree/ higher diploma holder in Engineerin...
...ent strategies for customer satisfaction and service efficiency.
~Analyze feedback and recommend process improvements.
~Resolve escalated customer issues and collaborate with other departments for complex problems.
~Maintain records of interactions and escalate unre...
