SW9464 |16 Mar 2018 System Support Engineer
~70% Desktop for Windows PCs, Mac and Mobile device.
~30% Server for Windows Server, VMware and AD domain.
~ Break-fix and support Windows 10/ 2008, Mac iOS including Hardneing / Patches.
~ Hands & Eyes support of I...
Swing Consulting Ltd.
Hong Kong Island
3 days ago
Dedicated resource to provide IT support for all VIP users of customer in Head office .
Support all kinds of incidents reported by VIP staff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparatio...
E.C.Fix Technology Ltd.
Hong Kong Island
1 day ago
Our client is seeking for multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects on IT support area and experiences in Microsoft Office 365 is a definite advantage.
JR-0385
Responsibilities:
Provide te...
E.C.Fix Technology Ltd.
Hong Kong Island
1 day ago
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support)
Provide on-site technical support for both software and hardware to VIP client
Physically set up computers and software system installation
Support Market Data (Bloomberg, Reuters) and in-house devel...
Swing Consulting Ltd.
Hong Kong Island
3 days ago
... to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
• Monitors, installs, troubleshoot, and upgrades desktop a...
Classy Wheeler Limited
Hong Kong Island
1 day ago
SW8639 |16 Apr 2024 Desktop Support Engineer (18-25K)
Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.
Skills on supporting conference room’s AV equipment or video conference tools.
Communicate effectively...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
SW8642 |29 Apr 2024 Deskside Support Engineer (23-28K)
Provide technical support and troubleshooting to end user on both hardware, software, and other related computer services.
Physically set up computers and software system installation.
Assist in developm...
Swing Consulting Ltd.
Hong Kong Island
4 days ago
...d consumer product brand
Job Description
• Reporting to the Information Technology Director
• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
• Monitor and perform health check to the system and network
• Assist in...
Classy Wheeler Limited
Hong Kong Island
2 days ago
Job Descriptions:
Provide stakeholders with day-to-day IT support services in the Asia region.
Be responsible for endpoint devices and IT infrastructure in Asia region (HK, GC + remote offices).
Monitoring queue and routing tickets.
Provide users ...
Our client is looking for outstanding interns for the sales support position.
Your new company
Our client is a top-tier investment bank with business across the globe.
Your new role
Support the operation of the Sales and trading desk
Conduct market rese...
Retail company with brands and lifestyle products
Job Description
• Provide tier 1 support for HK and China users from general desktop to enterprise applications.
• Conduct troubleshooting, implementation and user training.
• Prepare training materials includ...
Classy Wheeler Limited
Hong Kong Island
3 days ago
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead
Lead the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person
Maintain end-user computing operation and service delivery channe...
Swing Consulting Ltd.
Hong Kong Island
1 day ago
... client
Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their team.
About the role
Handle users' tickets and provide L1/L2 technical support on the company applica...
KOS International
Hong Kong Island
1 day ago
Job Description
• Provide technical support during the sales process in collaboration with the sales team
• Provide after sales support service including implementation, test and commissioning and troubleshooting
• Conduct solution demonstrations according to cu...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...tem Implementation of projects.
• Handle change requests and ensure deliverables meet user requirements.
• Provide application support services for enterprise systems within agreed service level.
• Pro-actively monitor and follow up routine/ad hoc system and data...
Classy Wheeler Limited
Hong Kong Island
3 days ago
Leading IT&T services company in Hong Kong
Job Description
• Perform the system and jobs monitoring
• Provide technical support services to internal users & external customers
• Responsible for the system health check
• Handle the hotline, service desk serv...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...ent
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issues
• Asset management, Inventory control of compu...
Classy Wheeler Limited
Hong Kong Island
2 days ago
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...
• Perform ad-hoc data updates and parameter changes of application systems in production environment
• Provide administrative support on program version controls
Job Requirements
• Higher Diploma holder in Information Technology or related disciplines
• Min...
Classy Wheeler Limited
Hong Kong Island
3 days ago
Job Description
• Support newly migrated users on Windows 10 and Office 2016
• Contribute to Win10 knowledge base and support procedures
• Capture and Record problem details from help desk customers.
• Prioritize and schedule problems. Escalate problems (when r...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...utions conglomerate
Job Description
• Routine tasks include user setup and Health check on application status
• First level support to handle daily enquiry/support on application from users
• Troubleshoot applications issues and able to provide guidance to use...
Classy Wheeler Limited
Hong Kong Island
3 days ago
SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K)
The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.
Fulfill all contract scope and ensure sure all overcharges have been arrang...
Swing Consulting Ltd.
Hong Kong Island
2 days ago
...mentation etc.)
• Adhere to the expected service levels complying with service metrics such as Response and Resolution times.
• Support Service Management / process related activities performed by the SMO with relevant delivery data.
• End-to-end services for the ...
Classy Wheeler Limited
Hong Kong Island
3 days ago
• To provide daily application and operations support to internal and external users in regions
• Work closely with vendor and users to understand requirements and coordinate IT Business Analysts
• Conduct first level system analysis and provide effective solutions...
Classy Wheeler Limited
Hong Kong Island
3 days ago
Leading solutions provider and systems integrator in Hong Kong
Job Description
• Responsible for the Pre-sales support
• Provide tender proposal preparation
• Gather user requirements from clients
• Feasibility studies on new technologies and products
• H...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...twork service solutions provider
Job Description
• Maintain system, servers, networks, security equipment
• Provide on-site support in installation, repairing and preventive maintenance to customer
• Responsible for installing, troubleshooting and maintenance ...
Classy Wheeler Limited
Hong Kong Island
3 days ago
• Member of the Global Sales Support team performing financial analysis and sales operations activities related to the domestic and international regional sales teams.
• Uses skills as a seasoned, experienced professional with a full understanding of company policies...
Classy Wheeler Limited
Hong Kong Island
3 days ago
Renowned news and media corporation in Hong Kong
Job Description
• Provide technical support to end-users regarding products, subsystems and on IT infrastructure
• Install, configure and support IT equipment, including desktop/ laptop computers, printers and va...
Classy Wheeler Limited
Hong Kong Island
1 day ago
...orm network implementation, provisioning and commissioning
• Conduct configuration change, documentation and provide maintenance support for customer’s infrastructure and system
• Provide technical support and troubleshooting for ICT integrated solution including n...
Classy Wheeler Limited
Hong Kong Island
3 days ago
...Description
• A diploma or higher in Computer Science or a related field, MCSE preferred.
• Minimum of 2 years' experience in supporting MacOS, MS Windows, Office applications, and desktop hardware, retail experience a plus.
• Knowledgeable in system and network m...
Classy Wheeler Limited
Hong Kong Island
3 days ago