- .... Training Needs Analysis/Training Evaluations/Service Audit/Mystery Shopping Program Work very close to MD, ROD and Heads of Dep... ...kills with RO and CS team Lead the service audit and mystery shopper program Training Budget, Schedule plan and Administration ...
- ... Service Category Leader, Supermarkets / Convenience Stores Category 18 times by the Hong Kong Retail Management Association’s Mystery Shoppers Programme. Mannings is also voted by consumers as the “No. 1 Most Preferred Brand” for 10 consecutive years from 2004-2013 in ...
- ...rs Identify business opportunities and drive service enhancements programs to ensure good quality customer experience, e.g. Mystery Shopper Programme Formulate, drive and implement process enhancement initiatives to improve operational efficiency and effectivenes...
- ...y assurance improvement training and activities to frontline staff Liaise with and monitor performance of outside vendor on mystery shopper programme Undertake any other duties as assigned by the superior Requirements Degree or above in Business Administrat...
- ...ew and analyze sales to ensure stock rotation and profitability remain within targets; Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction; Make recommenda...
- ...various requirements & purpose; Record, analyze and evaluate the effectiveness of each training program; Support and monitor Mystery Shopping Program and propose improvement plans & actions Handle ad-hoc project as assigned Requirements: Diploma holde...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- Responsibilities: To handle enquiries and complaints from shoppers/ tourists in a professional manner; To perform other administrative duties as assigned; Shift duty on Sundays and public holidays is required. Requirements: Form 5/ HKDSE/ Diploma holder;...
- About the role MPEG (HK) Ltd is seeking a dedicated Research Assistant (Mystery Shopper) to join our team in our Lai Chi Kok office in the Sham Shui Po District. This full-time position will involve conducting mystery shopper programs and market research to prov...
- Job Duty 地點: 機場範圍，申請者如持有有效機場禁區證優先 工作時間: 非常彈性、自由選擇！重 點呀！ ☣️職責: 到訪指定品牌店舖，如便利店、電訊商、零售商，評核點以 「正常顧客身份」評核前線人員的服務表現 ⚛️要求: 1. 有自行決定購物的經驗 2. 對客戶服務質素有合理要求 3. 有責任心 4. 有觀察力 5. 良好書寫能力 6. 懂電腦中英文輸入 有興趣人士請Whatsapps (61211109)申請
- ...es & Operations Planning: Engage in planning cycles, assist in demand forecasting, and monitor the execution of category KPIs. Shopper Centricity & Omni-Channel: Incorporate insights into commercial strategies and collaborate on in-store execution plans. Revenu...
- ... the yearly/monthly e-commerce plan based on knowledge of e-commerce platform, industry practice and team strategy, to acquire new shoppers and convert current shoppers to achieve revenue targets; Work collaboratively internally with travel, sales teams, etc. in the ...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ...segmentation, brand positioning, new product development, go-to-market strategy including TVC development and validation, pricing, shopper insights, in-store display optimization, brand KPI setting and monitoring etc. Report market and industry dynamics to Global, r...
- 工作職責 申請網址： 請即填寫「網上神秘顧客申請表格」! 地點: 各區不同店舖 工作時間: 非常彈性、自由選擇！重點呀！ ☣️職責: 到訪指定品牌店舖，如便利店、電訊商、零售商，評核點以 「正常顧客身份」評核前線人員的服務表現 ⚛️要求: 1. 有自行決定購物的經驗 2. 對客戶服務質素有合理要求 3. 有責任心 4. 有觀察力 5. 良好書寫能力 6. 懂電腦中 英文輸入 申請網址： 請即填寫「網上神秘顧客申請表格」! 有興趣人士請Email [email protected]申請
- ...h Projects End-to-End ~Conduct both qualitative and quantitative research projects, such as brand tracking, U&A, concept testing, shopper studies and focus group. ~Manage and coordinate with external research agencies, ensuring high-quality and timely delivery. Mo...
- ...animal nutrition. Key strategies based on 6P (Product, Price, Promotion, Placement, POP and Professional recommendation) Shopper oriented solutions to win at the customer Principal Duties and Responsibilities Develops, prepares and implements ag...
- ...osition: (Senior) Customer Service Executive Responsibilities: Concierge - Acting as the front-line representative. Greeting shoppers / customers. Answering customer inquiries on events and promotional campaigns. Gift redemption. Handling complaints and provide as...
- ...g view of the sea. Our shopping arcade features a broad range of boutiques and lifestyle facilities to satisfy the most discerning shoppers. The Repulse Bay is seeking for a Steward Supervisor / Steward to support the daily operation of the Food & Beverage department...
- ...service to visitors and tenants in Grade A shopping mall and office tower Handle verbal and written enquiries and complaints of shoppers and tenants Ensure smooth daily operation of Customer Service Centres and Hotline Service according to company service standard...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. As the leading specialist wine chain, Watson's Win...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ... reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. Founded in 1972, PARKnSHOP, under the AS Watson Group...
- ...ters at commercial property and shopping mall respectively. Provide one-stop concierge services to office tenants, visitors and shoppers. Manage customers' complaints, inquiries and feedbacks in any form from all channels, in acourteous and efficient manner, and a...
- Responsibilities: Manage and implement research projects (mystery shopper assessments, quantitative and qualitative research projects) Be responsible for client liaison, research design, project briefing, project management, quality control and report writing an...
- ...suring quality assurance and handling data processing Coordinate different projects with external clients and interviewers/ mystery shoppers Prepare findings and analysis reports for clients Requirements: University graduate Proficient in MS Office appli...
- ...ew and analyze sales to ensure stock rotation and profitability remain within targets; Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction; Make recommenda...